The owner of the business took my granddaughter's wedding gown on August 23rd to alter. She…read morepromised it would take 2 months, my granddaughter is a size 4, so there was little besides hemming and bustle to do. We had an appointment for Saturday November 15 and when we got there the door was locked but hanging in the window, in the sun, was my granddaughter's dress. We waited approximately 25 minutes for her to show up only to have her say "why are you here?" When my granddaughter reminded her of the appointment which was scheduled on the same day as a party for the couple that evening Jerusia said "Oh, now I remember". But she hadn't touched the gown !!!! What followed were a series of excuses culminating in total rudeness. When my granddaughter said "I have no confidence that you will get this altered before my wedding in January, I am taking it back" she replied "You'll never find anyone to do the work in such a short time!" The final horror was when my granddaughter asked for her $200.00 deposit back and Jerusia refused !!!! How can anyone stay in business like this? And how can anyone have confidence that leaving a garment with her is safe? All of the reviews here are at least three year's old, clearly she no longer cares about her reputation. DON'T GO THERE, SHE'S A LIAR AND A CHEAT. SHE ONLY ACCEPTS CASH AND WHO EVER HEARD OF A $200.00 DEPOSIT BEFORE ALTERATIONS ARE DONE......SHE HAD MY GRANDDAUGHTER'S VERY EXPENSIVE WEDDING GOWN.

J's specialty is dresses for sure. I've had several shortened from long to short here most recently…read morea tricky ruffle layered one. And they have all turned out great. She can typically do the work in a week. One time she crocheted a strap for a clutch I bought upstairs. I've been super impressed with her work. Will definitely be coming back even though it's a bit of a drive for me.

Had a great experience getting my wedding gown altered here! Was able to make great customizations…read moreand the price was reasonable.

Be careful of the ladies at Lee's! I brought in a top for a simple alteration: shorten the hem and…read moremove some buttons. I was quoted $20 ( which I thought was a lot ) as I was told the hem was curved at the back. Fair enough. I gave them my card. It was swiped. I signed- STUPIDLY not checking the bill. I was charged over $44!!! Wow!!!! Scammed!!!! I only discovered it when I was going through my credit card statement. When I collected the top, I pointed out that I had been overcharged. ( I thought it was a genuine error.) I told them they had quoted me $20. They denied it- I was basically called a liar. Wow!!! Great relationship building for a first time customer! When I said I had learned a valuable lesson - definitely worth $20- and that I would NEVER return- they were quite complacent. Later the owner called and offered me $10 off the next time I came in. WOW! I'm sure their work is fine- but they clearly have no idea about customer service!!!

This place is a disaster. They have my sister's wedding dress and reception dress and left town…read morewithout notice until after the new year and her wedding is on New Years! And now their number is now disconnected. Most unprofessional and horrible thing that could happen.

First, this business has changed owners somewhat recently. I came in to have the sleeves on a sport…read morecoat shortened. She insisted on bringing the jacket in a little as well, and only charged a little more. However... item dropped off December 10. Promised December 17 by 4pm. Great! I wanted it for Christmas. I went to pick it up 12/22 (my kids got sick and I couldn't get away during business hours). Closed Mondays. OK -- and a sign on the door "closed for vacation 12/23-28." I think she also took New Years week off. My wife went by JANUARY 6. "Jacket not ready, ready tomorrow. Went vacation." I went on the afternoon of the 7th, "Jacket not ready, ready tomorrow morning. Went vacation." She called me the next day, late in the day, that it was finally ready for pickup, so I did end up getting it on the 9th. Vacation is no excuse -- it was promised a week before her vacation. Closing without notice for vacation is not right. In the end the jacket is ok--not stellar work, but fine. At nearly 3 1/2 weeks late, though, I would not trust her with anything.

Yuping is the best and most creative seamstress around, she can fix just about every problem with…read moreyour clothes. I've been a customer for over 10 years and every time the fix was perfect!!!

I brought in three pairs of pants and a dress for alterations. Unfortunately, the experience was…read moreincredibly frustrating due to a significant language barrier. The tailor did not speak or understand basic English, which made it extremely difficult to explain what I wanted done. I resorted to pointing, demonstrating, and pinching the fabric to show her exactly where I wanted the garments taken in. She nodded along as if she understood, but the final results proved otherwise. I was charged $111, and I cannot wear a single item I brought in. Two pairs of jeans now have odd pleating around the waist that wasn't there before, and the dress, originally a loose, flowy Boho style, now has awkward bunches of fabric where it should have been taken in. I returned to try and show her what went wrong, but she pretended not to understand me at all and became visibly frustrated. Not only am I out over a hundred dollars, but I also lost clothing I loved. If a business owner cannot understand basic customer instructions due to a language barrier, it creates serious issues, especially for something as detail-specific as tailoring. I would not recommend this place unless clear communication is somehow guaranteed.

UNORGANIZED the store did not have my dress ready they also had a hard time finding my dress…read moresomewhere in the stack realized that they did not finish the dress and they agreed upon the date that they gave me on the ticket that it would be ready we get to the store and the dress is not even ready. They said it would be ready, but that's not even a guarantee because the store has been on a rack for a week already and it's not even close to Ready. No work has been done to the dress. The store is very unorganized as I'm calling on the phone upset because of this agreement and having this dress ready gentlemen on the phone was very rude and not being professional. His wordings and type of customer service were unprofessional, and his attitude was not helpful. He did not want to help me kept commenting on everything I was saying and not hearing me out the situation on the tardiness of actual due date of the dress unorganization. Do not go to that store. It is a hot mess and the gentleman is not helpful. He has an attitude problem.

I get alterations done here and they are the best! They do great work, are fast, and at the best…read moreprices I have seen. They are also such sweet and kind people. Highly recommend.

I've been coming to Tracy for several years now and her and her husband do beautiful work! Love…read morekeeping business local and within a family - thank you so much for always making my dress dreams come true! Xoxo- Jenna

My dress was perfect for my event! So thankful for Tracy and her husband for making sure my dress…read morewas the perfect fit!!

Always excellent assistance - lovely results! Very fairly price. I would definitely recommend!read more

They cannot deliver on time. I dropped off a dress for an event and a week later I went back to see…read moreit as I was promised it would be ready for a fitting. I went in and was told they hadn't begun on the dress at all because in their words "they had 3 other wedding dresses to do." I took back my dress and left and as I was walking out the owner runs behind me to take back the pins on the dress. Petty behavior.

Great place to rent wedding gowns or get something altered. Sewing classes also available. Love the…read morescriptures inside the dressing rooms.

Ms. Aletha was very nice with alternating a bridal dress for my sister's wedding. I was short on…read moretime and needed a dressed hemmed and taken in on short notice. She was nice enough to do the work in one day. I really appreciated it, and my dress looked great for the wedding. I was also able to get my dressed steamed there as well which saved me a ton of time.