Very nice small town library, friendly people dedicated to keeping the library alive. I can't…read moreimagine complaining about a local library since most towns don't even have one but I had to respond since the main review complains about being called too many times.

Comically inefficient. A person named Matthew, either a volunteer or employee, repeatedly calls…read moreand e-mails me about an issue that was resolved a month ago. Apparently Matthew listens to a month-old voicemail message day after day, and falsely believes it is a new voicemail message each day. He then responds to the "new" voicemail message by contacting me to tell me the same thing he's told me multiple times and that has been resolved. It's like a "Groundhog Day" time loop which would be comical if it wasn't a complete waste of time and money. Taxpayers pay for the library. I contacted the director, Sharon Sharry, who didn't address the issue but rather relied on Matthew's delusions in defending him and her inefficient library.

This is a stunning library. An $8 million dollar renovation was completed in 2020 when the old…read moreHadley Library (Goodwin Memorial Library) moved into this new building. There is ample space for books, games, computers, and a well-outfitted kids play area. There are large windows that let in a ton of natural light. The staff has always been very friendly. The only downside is that the hours are fairly limited so make sure it's open before you arrive. A neighborhood gem!!

Flippin awesome this is my go to place for books, magazines, movies... even puzzles (they even have…read morethe fancy shmancy 3D ones). I know I know if you live in a big city Agawam's library may not impress but this is a little New England town people. Definitely the best library I've ever frequented. Books/Videos/online services: My favorite thing about this library is the fact that they are linked with a ton of other local libraries so even if they don't have your book they can get it from one of the neighboring libraries. They even have great shows you can get on DVD like Sopranos, the Wire, The Walking Dead, etc... not to mention most of the new releases that are available on Redbox. They also give you updates to your email when your books arrive and when they're due. You can also extend your books online. Ok people I realize that all libraries probably due it these days but hey its the 1st time I've ever used these features. Books upon books, right when you walk through the door they have a pretty awesome wooden parquet floor, community room to your right, art adorning the walls by local artists and a section for new arrivals. To the left is a very comprehensive kids section with computers, a children activity room, and a little play area for toddlers. The rest of the library is dedicated to the all of the other books, video's and magazines. They even have backpacks prepacked for book clubs how cool is that. I also love listening to books on tape for long road trips and they have a pretty great selection ( Cracker whaaattt). Staff: Always very helpful with finding a book, resetting your pin for the umpteenth time, and checking out an obscene amount of items. They also have a Keurig machine with K cups galore and if you ask nicely they may even help you make a cup(they even have hot chocolate.) Overall Impression: This place is outstanding especially considering the population of Agawam is ~ 29,000. Check this place out

Normally I don't do libraries-that was until now. This place is conveniently near Agawam High…read moreSchool & not too far from MA 57 & also major routes in the area so thus no issues there. Place is well set & in order & if you need to print off the computer if you have no smartphone or printer from your computer this is a good one for thus. Restrooms are the type you get from the desk & return due to character with motives (not going there). Overall not bad.

I love libraries, and no matter where I travel and if time allows it, I'll usually try to visit…read moreone. Nobody can deny how beautiful the building is. I was reading up on how it was built in 1912 in the Italian renaissance style, not that dissimilar to the Greco-Roman style with its ivory pillars. It's so beautiful, it felt like I was in a museum rather than a library. As I walked through the passageways, I wondered who had walked here back in those days? Men? Women? Were women even allowed inside places of learning back then? Once again, I dragged my brother along for use of his library card as I am only visiting during my mother's surgical recovery and checked out a few books. They do have a vast selection compared to other libraries I have seen. Including DVD's, music, even video games!!! Never thought I'd see that in a library. My library back home gives no such visual inspirations and has media but it's limited to just DVD's and music so I was very impressed with what I saw here. I asked about a particular author whose works I wanted to check out and while it wasn't at that location, I was told that it could be delivered, so great service there. If I lived here, I'd probably frequent this library all the time. The building being so extraordinary is just icing on the cake.

You would think because of all were going through with the pandemic,, that they would knock of late…read morefees considered parents are struggling,,,my son has a $40 charge on his card for a game we never checked out,I spoke to the supervisor at the central library about my situation, and he was rude about it,,,my son and I used to love going to the library. Not anymore we dont,,and their supposed to be friendly,,,yea right.the libraries have become very dissatisfied and disappointing .

The folks here at Hubbard Memorial Library are really great!…read moreThey had a giveaway going on where if you listed 10 of your favorite books they'd give you a book from their reserved area for free. My brother was able to take advantage of that being a local. We got to talking with the librarian there and found out a lot of history with regards to the Hubbard building. Also got some insight as to who Mr. Charles Townsend Hubbard was. I was curious seeing as there was a large portrait of him hanging on the 1st floor all dressed up in the early 1900's gentleman's attire. I love how all these libraries in town are so well synchronized with one another. It's a great place to sign up for things. I took a picture of an event happening where a master baker is going to show people (for free) how to make your own bread starter. There's also lots of other things like learning how to knit, crochet, I even saw something about painting. These are things where if you live in the area, you can totally take advantage of. Definitely recommend checking out this library.

huge selection of all media! if they don't have it they will request it from a nearby library. very…read morefriendly and helpful!

Personal help finding things. Kind and experienced staff is super helpful. They reserved a book…read moreat another library and it was sent to Lilly library for me to check out. -For my book club. Computers available. Love the free Summer concerts just steps away on Thursdays.

This three story library is beautiful. Modern and yet refined. Clean and functional and yet…read morecomfortable. The citizens of Holyoke have done well to put together such a fabulous resource! I was here for about three hours today, quietly ensconced at a study carrel on the second floor where I was able to spread out two laptops and my phone. I made (quiet) Zoom calls, sent emails and wrote Yelp reviews. I was not disturbed and in my time, I didn't see many other patrons. Y'all are missing out! Study desks and free computers, books, magazines, music, movies, reference materials and a free wifi. What more do you need? [Review 18422 overall - 1142 in Massachusetts - 1944 of 2022.]

Clean comfortable. Good parking. Thank you! Two floors. Nice children section. Will come againread more

Grate Staff, great assortment of Books and Magazines. very welcoming to children. . . lots to do in…read morethe Childrens Room!