I was visiting from out of state and clearly should've known better. Quite a number of students were ill mannered, disrespectful to each other and supervisors. Students were in the restroom talking negatively about the school and the directors. They were also negatively speaking about them when the directors would pass them. I should've left then. Some of the students were playing with the receptionist and having loud personal conversations up front. I should've left. The music was inappropriate. It was hard rap with XXX mature lyrics that should never be played anywhere but a strip club, but never in a place of business. I should've left. The student who was supposed to do my hair was Caucasian. She got offended when I asked if she was comfortable working with my African texture of hair. (Simple question with a yes or no answer.) She barely shampooed my Afro and didn't know how to do a simple two strand twist. (She wanted to put gel all over my hair first. Then, twist it in two strands like Celie from The Color Purple. ) I said absolutely not and asked for another person. Again...I should've left. Fortunately, another student came to the rescue and made a decent effort. This student was also Caucasian, but was clearly more comfortable with my hair and was familiar with a simple two strand twist, (although the parts were about 1-2" wide.... Have I mentioned Celie?). Eventually the directors got a clue and had a melanated student fix my hair and finish so I could leave. I left and came back with a substantial tip for that student fixing what she could before closed, and I left ASAP, heading to a well earned massage appointment. When I left, the police were sitting in the parking lot. I did not feel safe in shopping center. I was glad I had my trained security dog in the car and my personal concealed security means. I would never return or recommend this place to anyone. I had to redo half my hair when I got back to my hotel. read more

Gabi and Landin did an amazing job on my hair!! Highly recommend them both. Instagrams: - Gabi: @hairxgabriellerhys - Landin: @hairbylandin read more

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Ashley,Tylassa, Patty! Thank you ladies for taking the time to cater to my children's hair care needs and letting them take a break or relax if needed because they're so tender headed a lot of people wouldn't took the time and patience to even do so, And to me that means so much, and it says a lot about your characters and you being/becoming "The best master cosmetologist"because you each care about your client(s) and how they feel no matter what even if their 1 to 100 and I love that thank you Ladies again! I was truly blessed on today to have To have met 3 wonderful, talented ladies because you all did such an amazing job on my children's hair. They loved the experience and of course they love the stylist. They can't wait to come back to sit in your chairs and have a great experience with you again! Thank you beautiful ladies for making their hair care experience the best one yet!! We will be back see you guys soon. Thanks again. From B.D.R. read more

My hair stylist T was knowledgeable, friendly, had good chair side manner, and my hair lasted for a long time! She also had a good sense of humor and made me feel so comfortable during my appointment. Five stars for her. read more

i thought i'd gotten a good cut-they took about 3 hours-mistakenly left good review-couldn't get same look at home. then I saw two sides cut completely differently-at 3/4" difference in lengths-i side chopped to heck. stopped in to see Mrs. H-she offered to hack other side, then said there was no discernible difference! Mr T is about to graduate-scary. Mrs. H-dishonest. read more

I just had one of the best experiences with getting my hair done and pampering myself in general. I've come to Empire three or four times and only one time have I walked out not completely satisfied. But I obviously have to take into account that I'm paying a fraction of the cost to get services done and these are all students learning how to do things on their own practically so there's going to be room for error. Today was fantastic! I got to shadow roots done by one of the gals there. She was extremely thorough and made sure to ask me multiple times what exactly I wanted done. She looked at the pictures I had with me multiple times. She consulted multiple individuals just to make sure she was on the right path which was very refreshing and reassuring. One of the gals at the front desk Wanda I believe was extremely friendly welcoming and helpful all at once. The entire time you see a real school environment with people learning, talking with each other, and joking around which makes the atmosphere feel very down to earth. While I was there a few of the girls needed last minute credits so I got a manicure my eyebrows and my upper lip waxed for free. That's freaking insane! I was so happy and felt like 1 million bucks when I left. Today I got an amazing hair dye done my eyebrows and upper lip or hair free and my nails are looking fantastic thanks to Empire beauty school. 10/10 would recommend. Just keep in mind these people are in school learning so you may not always have a spot on experience but at that same time you won't always have the same experience when you come. The only sad part is these people do graduate and once you find someone you like you have to follow them to wherever they go to work or start with someone brand new. read more

Empire Beauty School - Shadow roots - Cosmetology Schools Near Me - Savannah, Georgia

had my hair done by Shelby and am very pleased with the results ,the students care about what they learn and help each other . it is worth a trip to the school to help them practise ttheir skills. read more

If you're looking to hone your craft, and a staff that ensures that you get the education you yearn for and also help you meet the criteria to becoming a licensed, professional and master cosmetologist. This by far, is an institution that will stretch you, mold you and convince you that you have what it takes to make it in our industry. Our industry is far beyond skin, hair and nails! The organization will make sure that you can weigh your options and be successful in whatever field you choose under the great umbrella of cosmetology! I'm thankful for Empire Beauty Savannah and it's platform that allows you to get what you seek! read more

Empire Beauty School - Licensed Master Cosmetologist, 2021 graduate and student of the year! - Cosmetology Schools Near Me - Savannah, Georgia

The products are good and I had a senior student. She knows her products. I wasn't impressed with the front staff. No general greeting, just what service are you getting. After checking in I waited exactly 34 minutes for someone to come from the back. And no one was there. I suggest going on a day when you can schedule an appointment. But, once the service started it went by. If you're sensitive to noise this is not the place for you. The girls are loud discussing their day to day activities. I'm only going back for the low price. Would I recommend this establishment? Not really. read more

Destin is a wonderful colorist and everyone else was very friendly! The cut and color was exactly how I envisioned it to be and then some. Everyone was wearing masks and given hand sensitizer before and after services. Bravo, EBS. read more

Empire Beauty School - Went from a washed out green to dark rose red in one session - Cosmetology Schools Near Me - Savannah, Georgia

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Very poor Customer Service. I called. I was asking about making an appointment. The person that answered the phone was not helpful. I asked a specific question. I was not given an answer. I was just given appointment times and walk in times. Not polite. Rude. read more

I have been attending Empire Beauty School since July of 2021 & my experience here is beyond exciting . We recently attended the ORLANDO PREMIERE . Our director of our school actually taught a class that we attended at the premiere about your image , basically letting us know how you need to be prepared for anything , communication, how you look , the way you walk , you WHOLE image . I am very excited to attend this school at meet new people . The support is here & very exciting . read more

Empire Beauty School - Cosmetology Schools Near Me - Savannah, Georgia

Very professional, excellent service every-time i come. I got a trim, scalp treatment and a pedicure. All was done very well. Ask for Jai'neka read more

I went in this morning to Empire beauty school to get a perm from my hair I was hesitant because these are students.. But a young girl named Jai Did my hair. After she was done she told me I was the 1st person that she ever did she or did she did an amazing amazing job on my hair it's probably the best perm I've ever had. She did time in the military. Please go see her for all your hair needs. She was very professional and friendly. I will be going back to her before she read more

I can to the Saturday class taught by Our Director Mrs. Palmore. This is was the best and most informative class I have attended since July. I love how detailed she was and explained every step. She also told us what to expect and what to look for in case you need to make corrections. I feel very confident and ready to use my new skills. Thank you Mrs. Palmore read more

I would give a 1 star just for the attitude from the staff that works at this place. The students were nice and professional. They tried their best to make sure everything was done correctly. I will never go back from the lack of professionalism the actual staff has. How can you be a positive role model when you roll eyes at customers? This is the second time it has happened. read more

This is My 2nd Time at this school. This go round is beyond expectations. The Educators or very Knowledgeable and each have their very unique style of teaching. The Morale is at a all time high. Definitely recommend for All your Cosmetology needs. I appreciate our Director for making the necessary changes when needed. She encourages and will not let you go without a plan! read more

*I had the best experience* . I was traumatized from a hair appointment I had back in November at a different location and I finally got my hair done again this May. Sancious took good care of me! Everyone was so friendly and professional. And the color turned out ***PERFECT.*** I definitely recommend . Make sure to request Sancious*** read more

This is coming from a person who attended Empire and graduated. The school itself is ok, the classrooms are a bit small however and the salon floor is pretty crammed. The educators are not too bright, and I basically taught myself most of the material. The pre-salon educator I had was threatened by anyone who was smarter than her and was incredibly passive aggressive, to the point where she'd pick you to be part of her demonstration just to mess you up! She glued my eyelids shut while applying fake lashes and got someone she knew couldn't do it correctly to wax my eyebrows, taking half of my left one clean off. The upper level educators are slightly better but very insistent on you doing something exactly the way they taught, leaving little room for creative freedom. The salon floor is definitely good experience, but they make you take anyone that comes in, even if it's braids and extensions (which we're not being taught to do.) The head of the school (who's been fired since my graduation) was a complete nightmare, she'd pull every student into the back classroom to berate and insult us, to the point where some students were in tears. Also, if you plan on attending, make sure you get all the work that's required done in the amount of time allotted, it's very hard to complete school if you're over your time or if you finish the work to quickly, they'll force you to stay back for extra weeks. Overall, I'm only giving the school two stars because I did graduate and get my license, but that's about it. I've had to retract myself everything because of how poorly they educate. I'd try to find a school where they actually care and want to teach. read more

I was very skeptical about coming here as I've heard mixed things, but I'm very happy with my hair. I actually like it. I will be coming back. I do however recommend you go early or schedule an appointment. The only downfall was I waited nearly two hours before getting in the chair. For only $15, I got a wash, deep conditioner, trim, and flat iron. Shalonda did great and I will be back. read more

These people are a bunch of bums. I've been going to this location for a year now. Three years prior I went to a different location of empire in a different state period I always got great service from them none of these crazy customer service issues that go on here in Savannah. I used to schedule appointments at this location here in Savannah. However, every time I showed up I still had to wait at least 30 minutes for a stylist. So I started just walking in without an appointment. Which for the past six month has worked the best for me. I still wait 30 minutes sometimes just 15 for a stylist. But, my expectation is much lower when I don't have an appointment. On this particular occasion last week I went with my mother whom has never been to Empire. All I wanted was a shampoo and flat iron. My mother was going to get a trim, shampoo, and color. We walked in and were greeted by the receptionist at the front desk. At that time I asked what is the wait time I was told it would be an hour. In the past they have told customers who are walking in when there is more than a 30 minute wait time to put their name on the list and come back in 30 to 45 minutes. I asked her if that's what I should do, I was told no that they would be moving fast today and sometimes people don't show up to appointments and she didn't want me to lose my spot. I said okay my mother and I signed our names on the list. We had food so we went to the back area at our food which took about 30 to 40 minutes. Once we finished our food we came up to the front to see how much longer we'll be waiting, not much had changed. At that time it really wasn't that big of a deal so we continue to wait. After waiting an hour and a half I asked if we would be seen soon and where we were on the list. I was told we were next Period so during that time many of the students went to lunch other appointments came in the door. My mother and I were not made aware that we were the next person on the walk-in list but not the actual next person to be waited on so we round up waiting another hour period by the time my name was called I had been waiting two and a half hours. By that time I was Furious. I am very dissatisfied with the low level of information that I was given when I asked very specific questions each time that I spoke with the receptionist. I asked her 3 times when would be seen. I understand that we did not have an appointment, we anticipated having to wait. however, if we would have known it was going to be two and a half hours we could have a left and come back or made other arrangements. At that time I was 39 weeks pregnant and I am not able to sit for 4 hours at a time I was pushing it by sitting the two and a half hours that I did wait. So once they called my name I told them I was not going to receive any services and that they could just go ahead and do my mother's hair. I was not going to be able to sit for another 2 hours while they actually perform the hair service. We showed up at that salon at 10:15 in the morning and my mother did not leave until 3:30 p.m. period that is a ridiculous amount of time to spend in a salon. Especially on a Thursday. During that time another customer came into the Salon with a one o'clock appointment with a specific stylist. The receptionist told her that her stylist had to other clients that she was still working on and have yet to take a lunch so she would need to reschedule or have someone else complete the style for her. The customer was upset she left. This was total and consideration for this lady's time she was disabled she got out of her car in a walker. I'm sure it is very hard for her to get around and this is very very inconvenient to have her with an appointment and tell her that her style is is not prepared to do her hair. This place is unprofessional and I see this stuff go on and on all the time. I have address this with the executive director at this location. She has made all kind of excuses. Nothing has changed period we students are unprofessional they don't have knowledgeable people working the front desk. They can't answer simple questions and I just can't go there anymore. My time is too valuable, they don't value people who actually have appointments. So I quit wasting my time making appointments in an effort to just walk in but walking in now has been troublesome. So now I just won't go there anymore. read more

The people here don't really know what they're doing. I had an appointment and still waited 30-40 minutes to be seen. I only wanted a haircut. I keep it simple. I like to get a dry cut because I have wavy hair and it looks better if the waves are there when cut plus my hair when wet is hard to manage. They refused to give me a dry cut even though I explained why I'd prefer it done that way. It would have taken less time too, since they wasted 40 minutes making me wait even though I had an appointment. But they insisted that I get my hair washed. It then took almost 2 hours for a haircut that should have taken 30 minutes. The girl called an instructor over because she didn't know how to cut long layers...they need to train their students better. read more

I've been twice for color. Loved each time. However Saturdays can be hectic so arrive at least a hour before opening to get a chair! No appointment on weekends only walk in. They open around 8am. Cheap prices and attentive instructors are great! read more

The service prices are reasonable.Do a good job instructor is always nearby to help. Stop by and give it a try you might like it.

This is a SCHOOL the students are learning...you can't expect perfection. Some of these reviews have me confused as if the people didn't realize where they walked in to lol. I've had good experiences here, just be clear about what you want and patient with the students. If you're very picky this isn't for you. I don't mind giving new stylists some practice! read more

Can't say enough good things about my first visit!!! Patricia was my stylist and she is wonderful!! Super thorough and professional!! I will definitely be coming here for my hair care needs!!! read more

I went in for a haircut, and kept my request simple. I wanted the long layers. When the woman cutting my hair asked the instructor what the best way to cut long layers was, I thought 'ok, at least she asked before cutting.' Afterwards I come home and my hair has been ruined! It's looks uneven everywhere! And it's shorter than I wanted. I don't know what to do, except tie it up and let it grow out so that I can get a trim somewhere else. Prices are cheap, but don't expect amazing hair cutting skills. read more

The building was clean, and the reception area was organized. The prices were clearly posted and the instructors and students were available for questions, if there were any. The service I received was great! I felt as though the students gave all of their attention to their clients. There was not a wait with a scheduled appointment. I would return for more services! read more

Dont go here if you love your curls. The girl destroyed my curl pattern she claimed she put a heat protectant in my hair but had her flat iron on 450. My friends think she was intimidated by my hair and slipped a relaxer in the shampoo. What ever it was its not worth it. Spend 60 dollars somewhere with competent people. You really get what you pay for here. On top of that we waited for an hour after out appointment to be seen. The girl was not even there and we got there 20 min early. They were talking mess about each other out loud and to the clients it was so unprofessional. read more