Great bank and can easily get you the card replacement in that location and took care of your…read moreproblem right away.

Was great. Now the customer service is horrible…read more They have to have a data breach, literally got a new card because of fraud went home without using it and was already getting fraud charges on it. They've had to replace my card 5 or 6 times from fraudulent usage, funny that none of my other cards are affected even though they're used more. Now the guy at the Derby branch told me that I need to switch banks and they won't give me another card. The girls working in there were just laughing at me about it. Because of this I tried to withdraw all of my money, even without any pending charges they would only give me $100 out of a few thousand. WTF! It's my money.

Terrible customer service! My son's account was shut down with no notification at all. Ridiculous!read more

I banked at a small bank when I moved to Augusta, and it was bought by larger and larger banks, and…read moreeventually by a nationally known bank. After several unpleasant occurrences there where I came out on the short end of the stick, I moved my accounts to the Augusta Credit Union. The people are very friendly and call me by my first name, and they always make me feel welcome. After two years there, I will say they have exceeded my expectations in terms of service.

I moved back to Wichita from NYC with my wife who is from Barbados. We decided to go with Carson…read moreBank on Douglass St. to open a local checking account for ourselves because it was the closest bank to our college hill home and had good reviews. It took over an hour to get a joint checking account open for my wife and I, and I used a check my parents had written which was my grandmother's inheritance money to open the account. Well, there was confusion and my mother moved money to her savings account before the check could clear and it bounced. I get a call from Carson Bank the check didn't clear, and the result was they were closing the account. They only needed $100 to get the account open and we spent an entire hour (shouldn't take that long) for the account, so I told them I would get the check situation sorted out, and bring them $100 in the meantime. I get a call back a few minutes later that they spoke with their supervisor and they are closing the account. Now, that's fine, because I would never want to bank with an institution that treats its customers this way, but why were we not given the opportunity to bring them $100 to finish out opening the account? I'm not one to pull the racist card, but I'd be willing to bet $100 a black foreigner being involved was the reason we were cast away so quickly. First they gave my wife trouble for her New York ID saying they wouldn't accept it. Then once the check bounced they must of been so relieved to have an excuse to not have to deal with her. If that's not the reason, I'd love to hear their excuse. Anyway, a blessing the check bounced and we aren't banking with Frank L. Carson III.

From the owner: Call For More Informationread more

I have been a member of Freedom 1st Federal Credit Union since the 1980's. They have been very…read morehelpful, courteous, and professional over the years. They are outstanding.

From the owner: Serving the military members, their families and the McConnell AFB community since 1957. We offer…read moredirect deposti, online account services, debit cards, notary public service, online bill payment, payroll deductions, 24 hour ATM, overdraft protetion, debt consolidation, home equity loans, personal loans, safe deposit boxes, certificates/IRA's, vehicle loans, money orders, free checking, gift cards, visa credit cards with a low 9% fixed annual percentage rate.

Awful credit union. Customer services skills are deplorable. They do not care about their customers…read morewhatsoever. Trust me. Do your business at a better bank/credit union.

This is the worst bank I have ever dealt with. The customer service and services are terrible. If…read moreyou can move away from this bank, do it immediately and whatever you do, do not get an account here!!

I have had this bank for 6.5 years. One of the best banks. I have never had an issue with them and…read moreevery time I have to go the bank they are amazing.

Cannot let bad reviews go unchallenged…read more We have banked w/ WF for the past 40+ years [checking, savings, home loans, wire transfers, ATM, drive thru, in bank transactions]. At no time have we experienced less that competent, courteous and professional service. We have dealt w/ WF bank in AZ, KS, CA and WA so I believe our diverse experience is a better judgement of the company.