Great experience, easy rental process. The vehicle was nice & clean. Return process was just as…read moreeasy. I will be renting from here again.

This place is amazing. Nygel saved us from not being able to drive around for my husbands army…read moregraduation after budget cancelled our reservation once we landed all the way from California. I called and he was so nice, came after hours to get us set up, and made it so easy. He was so nice! I cannot recommend this place enough. They also offer military discount and were very budget friendly, while getting a nice car too. I can't thank you guys enough!

I've always had a good experience here, renting cars for work. I get the impression that you need…read moreto reserve well in advance if you need something specific. It's a small Hertz. Be sure to check hours that they're open when thinking about pickup and return, because their hours are more limited than the airport rental companies.

I reserved a mid-sized car, they had rented my reserved car. They only had full-sized cars and…read morewould not honor my reserved price. Then I spent 25 minutes on hold and speaking to a woman halfway around the world who could not help, but she was happy to fill out a complaint for me. Neither of the two people I spoke with, the guy behind the counter or the foreign woman cared at all that I'd used Hertz exclusively for years, or that I would never use them again. When I called the locarion to make sure my reservation was cancelled and with no charge, the same guy told me the manager was out until tomorrow. On a Monday. Wish I could give 0 stars in this review. Bye Bye Hertz!

Rent vehicles a lot, and use this location because they are close to me. But do have issues…read morefrequently. Vehicles are never ready when you have them requested. Given vehicles that are not cleaned well or have mechanical issues. When you call they hardly ever answer. You can sit on hold for 15 minutes and then it'll disconnect. I know they're busy, but this location is poor compared to all the other ones I used to use.

Customer service was great! Professional, courteous, and empathetic about bout situationread more

Absolutely incredible service. Employees very nice and patient. Will be renting here the rest of my…read morelife. Car was squeaky clean. Highly recommend to anyone looking for a good vacation rental!

From the owner: Fast Auto Rentals, No Major Credit Card, Simple Qualificationsread more

We rent cars from here via my place of employment, and I find they always treat us very well, have…read moreour cars ready when promised, and have great employees. Recently I accidentally left a work suitcase in my rental car when I returned it, and they were very kind to hold onto for me until I could retrieve it. Sometimes that facility where it's located creates a few issues in that the cars are in a shared parking garage with restricted gates in and out. It's more of an issue with returns sometimes because it's easiest to just park on the street and have them take the cars back into the garage. That works well unless all the parking on the street is full. Occasionally when I enter the storefront the employee on duty is in the garage assisting someone else so there is a short wait to get help at the counter. None of these is a huge issue, though; just something we have to work with due to that location.

Great Branch! I've been in Columbia, SC, for work, and we have been getting our rentals from this…read morelocation. They are always eager to help and accommodate any of our needs.

I stopped in because all the rental cars were rented out due to the flooding the hurrican dammage…read morein North Carolina and the Game Cocks game. He wanted to charge me over 700$ for just over 2 days. You have to buy his insurance he wouldnt accept mine. I knew he was trying to take advantage of me, and I didnt trust that he would give me my deposit back. So I wound up ubering everywhere. Was much cheaper and I didnt have to drive. His office smells like dog vomit. He needs to be put out of buisness.

Very unprofessional....Cars are in bad condition. Robert was screaming on the phone and hung up in…read moremy face Mind you it's 9 am in the morning...who gets up like that and goes to work in CUSTOMER SERVICE ‼‼ Definitely one unsatisfied lady here!! Zero stars!

We were given a car that was leaking oil and had no antifreeze. Had to rerun for another one!…read moreInside was dirty. Outside was not clean.

The people were friendly, knowledgeable and accommodating. The service was quick but still very…read morepersonal. The information was more than adequate. Communications throughout the rental period were helpful, informative and relevant. Transportation was provided and timely to and from the pickups. The drivers were well dressed, professional, and appropriately conversational.

I flew from MN to Columbia for daughter's graduation at University of South Carolina. Over the…read moreyears I have been a frequent visitor and always rent a car. This last time I became a fan of National. The easiest process ever. Thank you to every single person working that weekend. Each individual excelled in their job. I will never rent from other companies again. I hope that other locations are run the same way.

National car rental is bad a collecting keys my wife left her keys inside their box and National…read morestill claims that she did not even though she took pictures and email them to costumer service. We got a charge of 250$ for a key that was left inside their return box. Sad that they have to make their money that way.

A lot can improve here. They had me on hold for over 2 hours. I ended up going there and I had to…read morewait over 2 hours before a car was ready. They ran my debit card as credit without asking resulting in me being unable to get the rental because they did the transaction wrong. I kept being told my card is a prepay card and my bank is not FDIC insured which is not true. I confirmed with the bank on speaker that the transaction was repeatedly ran as a credit card instead of debit. Outside of that, there aren't enough seats for long waits causing others to stand for long periods, sit in the foyer on the floor, etc. I ended up going to the Enterprise on Garners Ferry which was so much better customer service wise and got a rental. I don't recommended the Greystone location to anyone.

these people suck bad communication with their customers and there's no point in doing anything…read morealone their just going to tel you they don't ever have any cars available