Super fun. Felt like the room (LiCastro's Lair) wasn't completely polished but was still super fun. I really liked how you obtain clues - instead of losing time or having a certain number of clues you make whoever is working laugh. You tell a joke, sing, dance, etc. The lady working was super nice. We would def go back if we're in the area again. read more

Entrap Games - Escape Games Near Me - Wichita, Kansas

This is quite possibly the hardest review I've ever had to write for an escape room, particularly as escape room fans, we really want the industry to thrive and endure. We've had a few bad experiences before, with many of those having to do with our gamemasters being less than present. With those businesses, we were able to say, yeah, we had a bum time, but you should still try them out because the room was great. So what happened with Entrap? We tried two rooms with Entrap, both booked together, because we were staying at the Old Town Hotel (wonderful stay) and Entrap was just a short way away. It was not a terribly pleasant walk - everything was brick and tar, and it was a hot summer day when we booked our game. Parking was free, though, in an industrial complex, so it would be an easy drive if you did not want to walk. The first room we tried was LiCastro's Lair. We had wanted to book another room, but that had been taken off the in-person site but not the website, and it was disappointing to start. LiCastro's Lair sounded intriguing, though, and we were excited when we were ushered in immediately upon arrival, with no offer to use the restroom. It was a pretty good story which was presented via video in the room both as part of the game and introductory video. The room was dark - as we found out in the course of the game, which worked to hide all the duct and electrical tape that was used to put the different props together: the theme elements were eclipsed the moment we turned on our phone flashlights because we could see all the electrical taping everywhere - but we could not see the clues. We are generally not fond of overly-dark rooms, but here you need Superman vision with glasses. There was a timer in the room, but the mood music playing the entire time interfered with our hearing of the dropping of clues, quite frankly. We considered this mid-to-high tech, but with the clue reveals drowned out by the mood music, and scary effects over-shadowed by darkness, what we couldn't see did not scare. The puzzles were. The. Worst. They were printed on laminated cards that were so inconspicuous as to be invisible even when available in a dark room. We know vampires do not wear glasses - but bats are blind, so perhaps the clues should be less hidden from the average eye. One puzzle required three people, but since they took our reservation on the website when we booked for two, we should have been, but were not, reminded beforehand. We felt trapped, for sure ... And we were quite ready to stake someone through the heart after jumping up and down for ten minutes to get our gamemaster's attention and failing. Even when the gamemaster finally came in, to stand in as our third, and later, to pick up a paper clue smaller than half a wallet from the very dark room off the very dank floor, we were not given time to make up for the time we lost while our gamemaster stood there, being our third, not in costume, clearly quite nonplussed that we needed a third person. No, we did not escape this room: but instead of acknowledging defeat, we really felt this was quite a rip-off! We paid a lower price at Entrap than a lot of other places for an hour of fun, but we did not get the fun. We did not pay to be frustrated - but we got way more than bargained for in the way of true annoyance. There was ZERO Small Group Friendliness. This should have been made clear on the web site. If the minimum was for three people, not two, we should not have been allowed to make the reservation. In other professional establishments, games planned for three or more, but booked for two, would be scaled down to accommodate smaller groups or booking fewer would have been prohibited. In other words, those businesses were interested in the customer having a good time and getting good value for their money. The game master ignored the chances to make the experience enjoyable even while letting the room win, but we were not even offered a photo at the end of the game - we had to ask twice for a photograph, and there were no props, no loser cards to hold up - nothing. It was only at the end of our second game that we found out that players get to write on the wall to remember their time there. ... More to come ... (See photo) read more

Entrap Games - ... To continue with the full review ... - Escape Games Near Me - Wichita, Kansas

This business refused to issue a refund when I reserved a room for a Saturday evening. My wife and I were 3 minutes past the time slot. I understand not allowing us in the room, but to STEAL our money is outrageous and wrong. read more

Friendly employees, our room had technical difficulties, they had to just give us the code twice. Room was hard to follow with a lot of reading. read more

Entrap Games - Escape Games Near Me - Wichita, Kansas

This review has nothing to do with how the physical, in person activity is. We booked an escape room for a fun family outing while I was in town visiting my sister. Twenty minutes before we were to leave to, to head to the escape room, the establishment called to tell us they had lost power. Understandable, and out of their hands. They said we could reschedule for a later date. That wasn't going to be possible because we were leaving the next day. They offered a FULL refund, and I accepted. The original amount charged to my card for a group of 6 was $153.23. The amount that they refunded to my bank account was $145.13. I called the next day to ask why I wasn't refunded the FULL amount that was offered to me. The manager simply said that there is a processing fee that the website they utilize charges, and that they couldn't refund that. That's not the correct answer. When a company uses a business to process their online booking, yet the customer doesn't get to use the paid for service, that is absorbed by the company. We as the group had absolutely nothing to do with why we weren't allowed to attend the escape room. When I asked to speak to the owner, the manager who had been in the position for two years, gave me an attitude and then proceeded to tell me he wasn't sure he would give me that information. Just the attitude he gave, alone, will keep me from ever trying to use this company again. read more

Have been to many escape rooms and this was my least favorite one. It was a little boring and did not like the method that had to be used to ask for clues, it took too long to get the clues waiting for the clues and it was time wasted while the clock was running waiting for clues. read more

Went with a friend making a total of two of us. It was extremely fun, i wasn't expecting it to be. I was keeping my standards low. They impressed me, the room, clues, and little details were amazing. All around this place has a good welcoming environment and the experience was something i couldn't forget. I'll definitely be back and highly recommend this place to anyone with friends or family looking for something fun. 10/10 read more

Had a fun time. Definitely a teamwork game. We did not completely finish but came within three clues. Will try another one in the future. Can accommodate groups of different sizes. read more

Great room with some cool hidden elements (w/ fun music too)! Very nice staff that was very helpful as well. We would definitely come back to do another room! read more

Amazing experience and the staff was so accommodating and worked with our large group! Completely recommend Entrap Games and will be back again! read more

So this was my first visit ever to willingly lock myself in a room, willingly. I thought hey... 4 people easy right? NOPE! We needed more people like at least 6 because time can fly by SUPER FAST, before you know it 1 hour is up and gone! The place is great but because others showed up late and we showed up early we got to sit around for a while before we started. This would be a lot of fun if you are competing against another group, like at work. See who gets out first!!! If you play the app on the phone this is similar to that, but for sure harder! It hard because the smallest clue is the answer and sometimes it not easy to figure out which is why you need to make sure you all work together to get out in time. So the success rate of the room is less than 50% but if you think together and take proper notes, YOU CAN DO IT! Check it out at least once and if you love it, they do plan to expand and open up more rooms for you to try. read more

Very fun and rewarding. Can be quite difficult at times but that's part of the fun. We did a group of 6 and it worked out great, the staff was friendly and helpful. read more

We did not enjoy our experience at Entrap Games Wichita at all. It started out right when we arrived. We had bought a groupon for the whole room for over 100$, but were told we needed to pay an extra 18 dollars for taxes since this was a "newer type of place". The room was not well constructed, and things came off the walls that were not supposed to come off. We also did not like the theme and found that it could be very disturbing to many people (about torturing, killing, and decapitating a female coworker) IMPORTANT: GO TO WICHITA ROOM ESCAPE IN COLLEGE HILL INSTEAD!!! SO MUCH BETTER! read more

Bought their Groupon and this was a fun way to spend a few hours. You work with other players so it's kind of strange having to work with people you don't know. The story they weaved had a lot of plot holes in it which made it difficult to complete. You can get clues but the person monitoring didn't do a great job so they have us clues we had already figured out. It wasted a lot of time that we could have been using. read more

Have you ever wondered how you would do if some crazy person locked you in a room, and left only cryptic puzzles as clues for you to escape? If so this is the place for you! Bring groups up to 8 people and use your combined brain power to solve puzzles that open locks to escape before your hour runs out! Went with the family and had so much fun doing it! The employee working, John, was fantastic, and was both helpful and funny with the briefing. I would recommend this to anyone who wants to have an exciting and brain teasing experience! read more

Avoid this Escape Room! Poorly Run Business! We planned an outing for 7 girls to celebrate our daughter's birthday. My first call to Entrap Games was to get information about the age requirement. I called at 10:00 in the morning and was asked to call back in an hour which I did. 2nd call was made to reserve the room. Again, I was asked to call back later. The manager of the Entrap Games reserved the room on the website and asked me to call back later to make payment. 3rd call was answered by an answering machine and they never returned my call. 4th call was answered by an employee who took my reservation time, name and phone number and said the manager would call me for payment. He never called. I called a 5th time on the day of the event to make payment and left a message on the answering machine. We arrived 30 minutes early to make payment and the young lady working the room first told us that there were no bookings after the current group. She then called the manager and we heard her tell him that she didn't want to stay for another group. The young lady then came and told us that someone else had the room booked for the next hour. A straight out lie! At this point, I was not willing to give them any business so we took our party to another venue. I strongly suggest that you select one of the many other puzzle rooms available in the Wichita area! read more