I was shopping around to find a lower cost chest X-ray for my husband and it led us to S1…read more He said the experience was great, the girl who took the images was very professional. And best of all there was a price list of a multitude of services they offer, I wish he had taken a photo. Sometimes paying cash beats meeting your deductible like it did in our case.

We had my son's MRI done last month, it was in May 19, 2022 at S-1 imaging at 7440…read more Ft. Worth. We had two orthopedic Dr. take a look at it and both Dr said it was unreadable. So now we have to schedule and pay for another MRI at a different location. We called many times and emailed them about a refund and we were turned down. We all work hard for our money and if we didn't get the service we paid for, wby wouldn't get a refund??? If you're thinking about using S-1 imaging for your MRI, I WOULD NOT!! Knowing what i know now , it would be a waste of time and money. Thank you, Nieva T.

Does not care about patient health at all and completely overpriced. Before the imaging was…read moreinitiated told them what doctor was looking for specialized imaging to address a very specific issue. Was told they have to do the imaging based on general protocols alone unless dr specifically specified otherwise. Doctor said shouldn't have had to specify this and was shocked they didn't call for further clarification when I voiced this at the appointment. No surprise the imaging is completely useless and unhelpful because did not capture necessary detail. The $375 out of pocket fee was wasted and they said they could 're-do' the imaging with the unique guidelines, but I'd have to pay the fee again. When I complained about this, they said that there were 2 different codes and they could bill for each so they do. Of course I pushed back saying the specialized code was all they should have done to begin with since I told them that was what would be required. End up delaying medical issue follow up 30 days because I have reschedule imaging at a different location with a different tech who will actually do what is required for 1/3 of the cost.

I walked in and was the first there for X-rays . I've been here before within last 4-5 months . My…read moredeductible already paid up. 2-3 people came in after me for X-rays you believe 2 went in before me. All had to have insurance ran and fill out the same paperwork. The First Lady who went in before me walked out of the back and looked in my direction and put her head down. She knew this was jacked up. Finally, I was told that they can see on the screen see that my deductible has been met. Just go and get my X-ray. Update another person goes in before me. My lab tech was outstanding. Because of her Only I will add 2 stars

Last Friday I had my very first ever appointment with my new cardiologist. Dr. Taylor was extremely…read morepersonable and forthright. No need to mince words while staying professional. Wish more doctors were like her and my primary care physician. Absolutely pleased with the day's results. JPS is where it's at!!!

I've been going here for seven years. The office staff is extremely nice, courteous and helpful…read more The staff doing the mammograms are also very sweet, caring, and take care to make you feel comfortable during the process. Virginia Clay Dorman for whom the place is named after wanted this experience for women to be pleasant and you can tell that's part of their mission as they take care of you. It's a relaxing environment and be sure to check out the coffee and tea machine while you're there.

Professionalism Care quality…read more Manners. Kindness. As usually we women should go to check our health but also usually is hard to go there because the eternal fear of "what if.." ...for me this year same thing happened..but I went and I made it

Prompt. Liked the report they emailed with definitions. Very helpful. Easy to get an appointment.read more

Okay, I want to start off by saying my 3 star rating has nothing to do with the service,…read morefacilities, or staff. All of those seem great. I was treated well, I was cared for in a timely fashion, and nothing went wrong. However... My appointment was made on a Tuesday morning. The date of the appointment was Thursday evening. In that short span of time, I was called 5 times and texted 6 times. Now I'll forgive the one call where they let me know about a cancelation and asked if I'd like to move up my appointment. Fair enough. But the rest was excessive by any measure. Seriously, I've had crazy exes on benders who called less frequently than did Gateway Imaging. Seriously, you guys. It isn't you, it's me. You need to find a new patient who is more into your level of communication. Look, I hope we can still be friends. But please, stop blowing up my phone.

Such nice people. Very responsive by phone. In office, front desk staff friendly and helpfulread more

the manager, im assuming, called me and apologized because the employees shouldn't have turned me…read moreaway. she sent me a gift card and was very apologetic.

Dr. English is a total rockstar. Fabulous doctor and caregiver all around!…read moreNot only does she do her job with a smile on her face, but her team does as well. Katie the PA, is equally wonderful and every time I had an appt with either ladies, I knew I would be treated right. I feel like they are family! All of the nurses are spirited and super kind, they each make my experience at the office worth it any beyond by answering questions and just being there. I have been a patient at this office for over a year now and experienced great services throughout my first pregnancy well before, and now shortly after. Dr English successfully helped deliver my son and made the whole experience for myself as a new mom memorable and genuine. No bologna and all heart. I like how she is extremely professional and can be like a best friend at the snap of a finger- I really trust her. I'd be honored if she delivers another baby of mine, should we have one! I just truly want to thank the whole team in the office for such great adaptation to these different times in our world, and for the excellent work you do to help all of us gals out! Shout out to Donna for helping me postpartum and always being right there to help, to Elena for being amazing, and for Bethany and Sequoia for their superior skills! This is a fabulous network of professionals who know what they're doing and I'd recommend their office to anyone in the greater FW area to visit them if in need of an OB/GYN. Epic people!!

Wrong diagnosis x 2 and trying to charge me $531.12 for TWO TESTS THAT I GOT DONE AT ANOTHER OFFICE…read moreFOR $35. They did not even tell me that is was going to be a crazy expensive test or I wouldn't have done it. Even worse: doctor prescribed me a pill that is ONLY for women who are infertile/post menopausal. I am 25 and do very much want children. I am very thankful I read the website before picking up the meds. It is known to cause severe birth defects!! Anyway do not recommend this place in the least. Also it takes like 1h 15 of waiting in the waiting room to see the doctor :))

Watch the billing with this company. I was over charged on my co-pay, which they acknowledged and…read more6 months later I still have not received the refund. Sad fact is this is the second time they have over charged me. I will would not recommend them.

One of the worst Medical industry experiences I've ever had. I can't even call it healthcare…read moreindustry because this business does not care. First, be aware that, if you call them, you will have to wait a long time, that's if you ever get an answer. After a while, they forward you to their voicemail. I finally got through to them and they scheduled me to go to the Benbrook location. I got there and waited a long time. Then they put me in the MRI machine and the machine wouldn't work. They implied it was because I was too fat even though I weigh 300 lb and the machine is supposed to work for patients up to 350 lb. In fact, they had asked me for my weight when I made the appointment and I told them my weigh is 300 lb, so they scheduled me for that location knowing my weight. The tech, Ben, was super nice and accommodating, but he couldn't get the machine to work after I had been there for almost 2 hours. Since their machine didn't work, they scheduled me for a week later in the Duncanville location because they have a bigger machine there. That one is almost an hour drive from my home and I had to pay tolls to get there. When I got there, they told me the machine did not start that morning and that they were trying to reach me to let me know, but that was a lie because I had no missed calls or texts. I asked them if they could schedule me somewhere else that day because it was still the morning and they said no because they could only scheduled me for an earlier appointment in the morning for my four MRIs even though the four MRIs only take 2 to 3 hours total and they are open until 8:30 p.m. That excuse is so bogus! So they scheduled me for more than a week later in the same location. On my way there, I called them to make sure the machine was working, but I never got an answer. Instead they put me through the voicemail and I left my number, but no one ever called me back. All told it took several weeks, three long trips, many hours taken off work , and lots of money spent on gas and tolls to get my MRIs done. On my initial call to make my appointment, I asked them if they could send me to a place with a newer machine, but they told me all their locations had their machines upgraded a couple years ago. Really? The MRI machines in Benbrook and Duncanville are raggedy. The Benbrook one didn't work at all. The Duncanville one didn't start that morning. I asked someone there if this happened often and the answer was occasionally. This company charges the insurance company a lot of money to do MRIs. Do they really care about their patients or only the money they can get out of the insurance companies? To be clear, I am not a habitual complainer. In fact, before writing this, I answered surveys from Southwest Airlines and Baylor Family Practice at 900 Magnolia Street in Fort Worth, and gave them both glowing reviews with lots of praises for their staff. I would rather write nice reviews but, in this case, all I can say is that Ben is a great employee and he should get a raise.