Recently purchased an Evergreen colored felt hat in 10x quality just after start of felt season…read more Got it shaped with a classic Cattlemen crown along with a JB brim. Just like the straw I got, I have been admiring the handywork of the hat shapers there. I took a risk by ordering an unconventional color but the green looks great in different lighting and compliments just about every shirt I wear with it. Depending on the lighting it looks between gray, black, and green. A versatile and good looking hat that I plan on keeping for a while. American Hats for whatever reason tend to run small in felts, so order the next size up that you would wear with the straw. These hats ain't cheap so be prepared to drop quite a bit of money. Consider it an investment well worth the price.

The service was amazing. When it's your turn to get your hat worked on it's all about you. They…read moredon't rush it even if people are waiting. I didn't even know there was a line until the creased was finished. American Hat Company hats are a great value. It is hard to find high end hats in stock with a selection of colors. The Best Hat Store has a big selection of materials and color at every level. Very few places have this quality service and value. They are the whole package.

All i can say is don't deal with this guys, save your money…read moreThey don't call you back , i had a hat done for 300 dollars it was supposed to be hat call the coach like Tom Landrys ( Fedora ) IT WAS NOT AT ALL !!! they are never open

Everything! Easy, friendly, quality hats. Well priced! Good location. Great service! What more can…read moreI say?

Beautiful hats!…read more Couldn't decide which one I wanted! I want them all honestly! The store is located inside of the Dover hotel. I decided to go with the Stetson hat with a scarf. So cute. The hats are pretty pricey. The customized ones are like 140 and Stetson hats are like 200. They also have clothes and etc.

Amazing Experience! A girl named Kayla was such a huge help and completely turned around the…read morenegative experience I just had at their other store a couple doors down. I visited their main Fleastyle store in the stockyards, paid for an appointment, and struggled to design a hat. They handed me a tray and then silently walked away without walking me through the process. It seemed like they were too busy doing other things to even make a connection with me. I wish it had been more personal and engaging! I didn't even end up making a hat and I got directed to go down to Wide Brim , as there were predesigned hats there. I thought about not even going to see the other hats because I did not want to experience the so called 'customer service' they provided. My husband talked me into going down to the other store just to see what they had and I am so glad I did. After walking in I started trying on the hats and started to get a bit frustrated not being able to find one that fit my head and Kayla quickly stepped over and explained exactly how they worked. After talking to her and realizing she had only been working there about a month or so we were shocked at how incredible she treated us and how much she knew about the hats! With her help I actually found a gorgeous hat that was perfect and after buying a hat box she even took the time to close the store and run to storage to get me one! Overall she turned the entire hat search into a blessing!

What a store! The selection was top notch and such a clean and organized store. Prices reflect…read morequality items and service was fabulous! This store reminded of a mom and pop store they were so helpful and friendly. 10/10

Crafty uniquely Fort Worth Western goodies. Right on the…read morestrip of downtown forth worth. Walkable and shopable

Walked in excited. Walked out feeling like I'd stepped in something and tracked it all the way back…read moreto the hotel. The store looked like it had a great selection, but the vibe was rough. Stoic is fine. Western quiet is fine. But cold, condescending, and unhelpful is another thing entirely. Asking a simple question made me feel like an idiot. It sucks when attitude outweighs the hospitality. Oh well. Plenty of other shops at the stockyards where folks don't judge a book by its cover. Maybe I didn't look "moneyed" or "cowboy" enough? Hard to say. Oh well, I was looking for a custom hat and could have spent some silver dollars but instead I'm giving the 2/5 Yelp review.

Bought an adorable pair of earrings and a frame. I wanted to buy a scarf but there wasn't any info…read moreavailable about the artist. Call me old fashioned but if I'm going to spend Hermes money on a twilly I want to know more than, "it's made of silk by a local person." The boot person was outstanding! He advised me to go back where I bought my boots (a famous place here in Austin where we live) and have them stretched. Because of his patience and kindness we will be back for a custom pair even though I don't really wear western wear. A girl can never have too many shoes. Right?

We've never actually visited the Burleson store location, but we had the pleasure of meeting the…read moreteam from C.B. Fincher's at the Stock Show where they had a booth selling Justin Boots -- and the experience was outstanding. Earlier that day, we visited several other booths and honestly felt disappointed. There was very little assistance, and most places seemed overpriced and uninterested in helping customers. Then we wandered into C.B. Fincher's booth and were greeted by J. Morton -- and everything changed. J. helped fit our twin boys and was incredibly patient with them as they tried to figure out what they wanted. He had them try on multiple boots in various sizes and took the time to teach them what to look for in the "perfect fit." He didn't rush them or push a sale. Instead, he focused on making sure they understood the fit and felt confident in their choice. He also made sure we, as parents, were completely comfortable and happy with their selections. The boots worked out great, the price was very fair, and the quality is excellent. What really stood out wasn't just the product -- it was the service. J. Morton was a true salesman in the best sense of the word. It was obvious that he cared more about making us feel welcome and taken care of than simply making a sale. Great prices. Great quality boots. But the real star of this western store is the people. Real quality products and real quality people. We'll absolutely be back. If you'd like, I can also shorten this into a more punchy Google-style review version.

This is the old hat, 2-3 years old, made to look new! Just bought another JUST like it for "going…read moreto meeting" hat. The folks here are CRAZY nice and professional. Jack knows his way around hats... and can do ANYTHING!! BOOTS? They gotchoo covered!! All around great place!

Great experience today. Got some new Anderson Bean bootS! Great store; check it out and get some…read morenew boots too!

Stopped by yesterday because I was in the area. Super cute apparel for women and men including…read moreapparel that isn't western per say. They also sell a lot of hats, socks, sunglasses, shoes and much more. I'll definitely visit again next time I'm in willow park!

Large store with a wide variety of western wear, hats, accessories, boots and souvenirs. There's…read moreeven a small bar in the back! Decent prices, great selection and great service! Always a favorite place to stop in while we are at the Stockyards!

Ezra was friendly and knowledgeable. He made a big impression on our grandson. Thank you so much!…read moreGo see him.

As a tourist visiting Texas for the first time, the Fort Worth Stockyards is place to stop at. You…read morefeel like being in an Old Western town. I wanted to buy a pair of cowboy boots and Cavender's was the first place I stopped at. Compared to places like Lucchese's, this place has boots that are on the affordable side. The first pair of boots that I tried on were the ones I ended up purchasing at the end of the day. I opted for suede instead of leather, since I was looking at them for more of a fashion statement. What I love about my boots is that it doesn't really look like cowboy boots and I could wear them with anything. Jimena was the employee who had kept them on reserve for me while I perused the other boot stores to see what else was out there before making a commitment. I am so happy with my purchase and I highly recommend coming here.

The store has a good selection of clothes and boots. Personally I'd like to see the women's…read moreclothing section better lit and have more space. It was disorganized and tight. There's a giant boot room for the men's boots but the ladies section was slim. Probably wouldn't come back. Service was ok. We had no help but the counter guy was nice