We have a large old dog (14 years) and Anne Dynon has been treating her for 5 years or so. Recently…read moreshe became a bit wobbly. Anne very quickly diagnosed the problem and has been treating her. Within a week our dog has come good and she is back to her old self - up and down our stairs, eating well, Anne even rang us on Sunday morning to check her progress after her visit on Saturday and left extra medication for her. Anne is thorough, positive and very caring. Best vet we have ever had and we have had a few wih many dogs in our family over the years. I wouldn't hesitate to recommend Anne and her team.

From the owner: Provides a holistic care for your pet. Medical needs. Express service.read more

‼ ZERO STARS - Gross negligence and failure of duty of care…read more They let my beloved girl die from untreated sepsis ‼ I brought my diabetic girl to Advance Vet Kensington. She was already collapsed on arrival, with a swollen, painful forelimb, obvious distress, and systemic illness. An x-ray revealed gas and fluid in the limb - a textbook red flag for necrotising infection and sepsis. A blood gas test also confirmed she was critically unwell. Despite this, the night staff did nothing. She was never diagnosed. She was given only methadone for pain relief and anti-nausea. No shock-rate fluids were administered, no antibiotics, oxygen or insulin were given, and no stabilisation was attempted. I was told to wait until 8 am, or even midday, for a surgeon. This advice, to delay urgent treatment in a collapsed, septic, diabetic patient was grossly negligent and unforgivable. Their dismissive and demeaning conduct made it worse: I had rung in advance and arrived calm and clear about her condition, yet I was treated as though I had woken them up from sleep with an inconvenience rather than a medical emergency. When the morning shift arrived at 7am, they finally recognised how severe the situation was. At that point, I was asked to approve and sign for $15,000 in hospitalisation fees before any treatment plan was commenced. I have never once put a price on my dog's health, but to withhold urgent, life-saving care until a financial signature was obtained added another layer of negligence. Emergency measures were then attempted, but the sepsis had already advanced too far. In fact, the first antibiotic was not administered until after her heart had stopped, during CPR. Her death was preventable. The staff failed to act on clear diagnostic evidence, failed to treat her as an emergency, and failed to treat me with even the most basic respect. Their negligence, inaction, and attitude directly caused a preventable death. To add insult to injury, I was charged $4,000 for six hours of neglect.

Huge thanks from us after our emergent visit for our beautiful Akita puppy with severe gastro in…read moreearly morning ours. We were so worried about parvo and were taken in within 40 minutes and had him home within 24 hours after treatment (obviously not parvo). They quickly diagnosed the likely issue (swallowed plastic), kept us informed at all times including a running total of the account. The vets had great handover and kept us informed of current treatment and possible outcomes... clinic is very clean, staff professional and updates were fabulous. From us though, a 5 star service and one I highly recommend for emergency visits..