Bought a kitchen table from them, a heavy modern coffee table and some stools, but the quality is…read moreoff. All Made In China. The stool tops just separated for no reason, the table, which was supposed to expand, didn't. the coffee table, I noticed, after a couple years that the drawers didn't close properly and were not flush. all bad designing and cheap labor. No quality. Dealing with them was weird. Rude customer service reps.

Summary: Very poor customer service, rude communication, the table we bought was damaged by them…read morein the delivery process and they will not let us return it or compensate us in any way. I do not recommend dealing with Newell Furniture and especially not if delivery is involved. We went in person to the store in Montreal and purchased a floor model table. We paid an extra fee to have it delivered, the delivery took 3 attempts with us staying at home, missing work and waiting for an entire day without it showing up. Each time we had to call ourselves to find out what was going on, and nobody seemed to know or have record of what we had been told about the delivery timing. Finally, when the table did arrive it had several obvious scratches on it. We called Newell to let them know and ask what could be done and we were offered no options. Everyone we spoke to was rude, and the last communication we received was an email accusing us of lying and saying the scratches were already on the table when we purchased it in the store. They definitely were not - these were obvious scratches on the top of the table, I had three additional people with me when I bought it and we all sat around the table examining it and saw no scratches. The salesperson also did not mention anything about damage. We have now given up and are just going to keep the damaged table because we are at the end of our available time and energy to deal with this.

I checked at other stores and all they had was made in China, so i was very interested to see if…read morethis local company futon was well made and fit my needs. This company is well established since 1981 and their all natural durable futon is made of high density foam, latex, wool and recycled polyester. Their wood base are also made in Quebec by a subcontractor. The futon is high quality and you have pleasure to make peoples from here working. So if you're looking for a high quality futon check a shop from here first as the prices are good too And you can choose on more than 100 futon covers available ! J'avais besoin d'un futon et dans les autre boutique il n y avais que du made in China. Quand j'ai entendu parler de cet pme locale, jai tout de suite été intéressé de voir si leur futon satisfaisait mes besoins. Cette compagnie établie depuis 1981 fabrique leur futon tout naturel avec de la mousse haute densité, du latex,de la laine et du polyester recyclé.les bases de bois sont aussi fait au Québec par un sous-contractant. Le futon est de première qualité et vous ferez travailler des gens d'ici. Donc si vous avez besoins d'un futon de bonne qualité à bon prix aller voir cette boutique avant d'aller voir des futons fait en chine ailleurs ! De plus ils ont plus de 100 housses de futon disponibles de toutes les couleurs !

The store staff are kind and polite. My comments however focus on the Futon D'Or products…read morethemselves. 1. The Futon was adequate, comfy to lie on for a few minutes, rather uncomfortable to attempt sleeping on and I prefer an extra - firm mattress. This led me to look forward to the Tatami mats that were to be delivered a month later. 2. The Tatami mats all smelled very strongly of mouldy hay, not the "sweet" smell described in reviews of Japanese tatamis, not anything like what I smelled when I was visiting Japan in tatami lined rooms and not anything like the tatami mats I looked at in the Futon' D'Or store when I was there to shop. I figured that this smell would dissipate after a few days - it did not - it was overpowering after a few days. I was not told by the staff that delivered tatami mats can be neither exchanged nor refunded as is written on the bill. I will try to get the store to take them back but I have a feeling that this will not likely happy. So I likely am out $550 for 4 tatami mats that smell intolerably bad to me. If the store refunds them I will change my rating in a separate posting. If the store does not refund them I will likely throw them out.

The staff at Swarovski was very helpful and attentive. It was my first visit to the store and I…read morealready knew what I wanted, which was a stardust double bracelet. Although the bracelet I wanted was on display, they showed me one in a box to make sure it was the bracelet I wanted.

We bought 2 recliners complete garbage NO back support moveable heat rest joins in the middle of…read moreshoulders and after 30 min causes back pain We will never buy anything from this company ever again. just all around garbage quality save your money!!!

I purchased an El Ran leather sofa, loveseat in 1983 it is still my favorite piece of furniture in…read moremy home. Mechanism works great, leather is still soft and beautiful, it has been well used as we have a large family. Looking forward to buying a new swivel chair for my den. El Ran is the best.