Customer service seems lost and don't pay attention when given information and instruction. Not worth the price for the worst customer service. read more

Rob is 10/10 as well as the whole front desk. So grateful for the team being amazing & the pb & j smoothy is gas

Amazing amenities and shower space provided for members. As a gym itself I wouldn't recommend it cuz it's pricy and it can get crowded after work hours and on the weekends. However if you take advantage of the unlimited workout classes it is a better bang for your buck compared to a monthly Lagree Pass. So it all comes down to what your exercise habits and needs are read more

Equinox W Georgia St - cardio - Gyms Near Me - Vancouver, British Columbia

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Equinox is the best gym in Vancouver if you're looking for group fitness classes! They offer spin, pilates, yoga, running, traditional group classes and they have the best instructors! Geoff Bagshaw is a standout! They also have great facilities (sauna and steam room) and nice products in the showers. Highly recommend if you're looking for a high end workout experience! #ContestEntry read more

Ofcourse Equinox is one of the best fitness clubs there is. Started here at W Georgia in July 2020. Never been disappointed. Lu, has been a great member there to help us with getting used to the center and also with any suggestions. Can't say enough how nice she is. She's a very sweet person and always smiling. :) She introduced me to Katie! Such an amazing trainer. I see myself improving in my movements. I am very happy and excited to be here. I enjoyed the group sessions too. Unfortunately due to covid restrictions they are closed. But I really liked them! I loved: - group classes - personal training sessions - Refreshing Eucalyptus towels - Facility overall is very clean - locker system - Helpful staff read more

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For an upscale gym way too crowded and why have sign ups if they let everyone on the waitlist in anyways to classes- front desk staff however is amazing as are the trainers and locker room staff read more

Why pay almost $250 per month for such hours of operation???? 8-4pm on Sat& Sunday Not even stat holiday itself DAFUQ Its even differnet than what posted on the Equinox website which is 8-7pm Sat & Sun ,Sep 3rd &4th You dont spend any money on more equipment gym is too small with too many members there are only some weights almost no machines then not even pay some overtime hours to few basic staff to at least keep the gym open for some reasonable hours of operation????? its a f** rip off Why are we paying so much for such a mess And what the hell is this "IT'S NOT FITNESS IT'S LIFE"????? Didn't know we have to pay $250 per month to YOU for our own life.. read more

Equinox W Georgia St - At $250 per month it's just a rip-off. short hours too small too busy almost no machines. Just BS luxury advertisement don't buy into it - Gyms Near Me - Vancouver, British Columbia

I have been a member for few years and I really enjoyed this gym, unfortunately recently the management rearranged the equipment, claiming to make a better flow, where instead is the opposite. Four mirrors that in the past were used for working out, now are covered with weight rack for dumbbells taking away space where you can actually do your workout. read more

I did a 3 day trial here. Don't think it's worth the price tag of $173/month The facilities and amenities are wonderful but compared to Steve Nash Granville, it doesn't justify the price difference. Cons: Classes are super super full. Workout area isn't that big. I find it awkward when machines are facing each other. Cardio section is also starring at weights area. No women's section which I really like St Steve Nash West Georgia location. Towels are a bit small to wrap around yourself during sauna /steam room. Not a fan of the lockers using scrolling numbers. SN Granville uses a keypad which is easier to use. Pros: Speciality classes. Heated yoga (doesn't get too hot), boxing, pilates reformer, barre, trx, etc. And you can use the rooms when there's no class going on. Good for boxing room! Schedule has a lot of classes (although they get really full). Kielh's products in the change room, although lotion is attached to the wall so you can't bring it elsewhere to sit and use. Fancy looking lobby. read more

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Amazing facility, amazing staff! At first glance this place seems expensive (about $210 a month), but if you take advantage of the HUGE variety of classes (yoga, spin, HIIT, Pilates, Boxing, Athletic conditioning, Tabata, etc etc etc) it's a steal. Everything is supplied (yoga mats and mat towels, shower and workout towels, soaps, shaving cream razors, etc etc). Just bring your workout gear! Changerooms have steam and sauna, spacious locker rooms. The customer service has been stellar. There is an odd review on here that says they never responded to him, but my experience is the complete opposite. Some of the best customer service I have had! The ONLY downside for me is that it is right downtown, and I don't live or work there. Free 2 hours parking mornings evenings and weekends, but otherwise it can get pricey. Go check it out! read more

I find the Equinox vibes so welcoming, I mean from the moment you step in the club, the greeting staff, yes! they know your name and the nice smiles...so good...but now I am stepping up and began training with Gabriel Baril (Tier 3). Gabriel is a soft spoken trainer who comes prepare for our training sessions to work on issues I have struggle forever...increase core strength, balance, improve stamina and gain muscle mass. I highly recommend Gabriel for his training skills and professionalism. I feel I am on my way to achieve my goals. I am also having a lot of fun. read more

The gym is clean... the weights are taken care of... the changing room staff is amazing and it's always clean and the saunas and showers are as It is a smaller gym floor but efficient in how they arranged it. Yet when someone doesn't care about the others working out around them it can ruin 5-10 people's workouts. That being the trainers or members. I posted this photo of that occurring and 2 hours later I got a call saying I wasn't welcome there anymore. I suppose fixing a problem is easiest by getting rid of those who are willing to bring up the problem, and just swiping the real problem under the rug. So the 3 stars are for the staff maintaining the gym, the always clean floor, great flow to the very little space to work with, and in general better members than I have encountered at any Steve Nash ( where they leave everything where it doesn't belong ) read more

Equinox W Georgia St - Gyms Near Me - Vancouver, British Columbia

I had a great experience with membership advisor Jen. She was very professional and detail oriented.I just join this gyms, clean, organized,all super nice bath products and more, so here is a gym that is definitely a five star company.. Thank you! read more

Of all the Equinox locations I've been to in SoCal and NYC, this one has their "customer service" bottom of the barrel. In a pandemic you would think the Sales Staff/Mgr can reply to emails and return calls. Si vous avez le choix, n'y allez pas. read more

I was spoken to like a piece of trash and discriminated by the general manager Liz when coming back to the club to rejoin happily and friendly. Liz had me come in the office with another colleague and planned out an aggressive way of speaking down to me and trying to push me away from joining she seemed to have a chip on her shoulder from me complaining via email about the fullness of classes the year before when i was a member.. She stated that this is a private club insinuating I was not welcome there at all which is the most disgusting behaviour I have experienced. She should check herself and maybe its time they find new happier management that wants to create money for the equinox brand. read more

The facilities is very nice, some instructors are great in classes but compared to most other clubs this one has a lot less variety of classes. The worst thing is their customers service and how clueless most of their staff are with basic info. The Greeters really cannot do anything else other than greet, it seems that their managers do not communicate to one another or have very little understanding about anything other "selling you the membership". after you signed up and locked you down. Expect to be on your won, anyssues with their app, or bookings with spa or service will never get resolved unless you had to email their head quarters. read more

I've been going to fitness clubs for 30 years and this is, hands down, the best one I've ever been to. It's state of the art in terms of design, equipment and service. It's beautiful and comfortable, both things that make me want to come here every day, which I've done since joining one month ago. It costs more than most gyms but, when choosing a facility whose use will add quality and years to my life, I will spend. Here are some of its unique features and amenities: -a towering cathedral-height lobby with multiple plushly furnished seating areas and a fireplace -a dry sauna and a eucalyptus steam room in each locker room -highly trained group fitness instructors and personal trainers including an Olympic medal winning boxing instructor -Kiehl's products in the showers and locker rooms -chilled washcloths infused with lavender essential oil in the workout area -five purpose built group exercise rooms: a yoga studio, a Pilates studio, a barre studio, and a boxing studio- in addition to main group fitness studio. -reserve classes and check in using phone app -on-site walk-up restaurant and retail store read more

Equinox W Georgia St - Gyms Near Me - Vancouver, British Columbia

This place is amazing. I hated and I mean HATED going to the gym. I had a gym membership elsewhere plus my building gym but I could never find the motivation to go and frankly I didn't enjoy it. Now it's a treat to go to the gym. Even on days where I'm not motivated to work out, just the thought of the friendly staff, amazing showers and products, sauna, steam room, eucalyptus towels, and unlimited supply of towels in general, is enough to get me there. You basically just need to bring yourself and your workout clothes - they provide everything else. I always wanted to have a healthy, active lifestyle but I always stopped work out routines after a few months. I know with Equinox I now have a lifelong relationship with fitness. :) Also I appreciate how there is no sales pressure. Plus they treat you like royalty. Example, if staff see you don't have a towel, they will legit hand deliver a towel to you while you are on a cardio machine. :) read more

Hands down the best fitness center in all Vancouver. From the excellence and professionalism of the staff to the top-notch facilities and amenities, this place is an oasis in the middle of the concrete jungle. I would recommend it to anyone looking to reconnect with well-being. read more

This place is a joke. I purchased a day pass for $50 and literally couldn't work out. Unless you only use machines, the free weights are laughable. 4 people standing in line to use the 2 flat benches. Then there are l the cool people that sit around on their phones taking up space. After pacing around trying to find something usable I decided to leave. I asked the woman at the front counter for a refund. She was polite but has no clue how to refund a work out, and of course there was no manager on duty. Save you money and frustration, go find a real gym. read more

I had a one-year membership that just ended in May 2019. Overall, it's an ok gym but for the cost & commitment I found it disappointing. Machines are maintained at a level where I would expect more. You might get one that isn't working well for a prolonged period. I don't know why. I complained and got the "we're working on it" shtick. I met a really good trainer so that's a positive. And the change rooms are lovely. read more

Having done a fair bit of research, I confidently say Equinox is the nicest large gym for the serious gym athlete in Vancouver. It isn't perfect, it isn't cheap, but it is definitely worth the investment. I'm just finishing up a three month membership there. FIRST IMPRESSIONS: When you walk into Equinox you realize it is a temple, the design of the lobby is modern, clean, and inspiring. It also has lots of inviting seating and a long gas fire that is welcoming from the cold and damp of winter. The locker room is equally well designed; fresh clean fluffy towels everywhere, brightly lit, and a swarm of attendants looking after. Similarly, the workout floor is light, inviting and airy with accents of wood and marble and generally spotless. The staff have clearly been trained to be personable, friendly and deferential. They all have a "can do" attitude. And they smile. A lot. ENROLLMENT: Ask for a tour and you will receive one. If you want to work out, having a member vouch for you will get you a day pass. Equinox pricing is pretty flat - don't look to haggle here. [By contrast, if you want a Steve Nash membership, you should walk in, negotiate your best deal and walk out again. They will follow up with price reductions, hidden deals, and unadvertised specials.] It's expensive, but hey, you deserve something nice. CLIENTELE: Well, they tend to be driven professionals late 20's to early 50's with the occasional celebrity (NPH, the cast of Riverdale, etc.) and gay porn star thrown in. A large number of just unbelievable ripped and proportioned bodies. Inspiring for me, although probably intimidating for some. People tend to be very boundaried and focussed. During rush hour it gets busy, but people tend to be considerate. Similarly in the locker room, it gets tight but people tend to get along and be respectful which makes an enormous difference. I appreciate the fact that the place has a fairly large gay clientele (yup, I'm a big old homo) and that the gym is very welcoming. WORKOUT FLOOR: Lots of state of the art cardio equipment and the standard assortment of machines, weights, racks, kettlebars, ab gadgets etc. Amazingly, I have only seen a machine out of commission once and it was fixed the next day. It helps to avoid the evening rush, but it is nowhere near as bad as at Steve Nash or the YMCA. Some individuals have complained about the trainers occupying equipment; truthfully, the trainers at Equinox are easy going and happy to share - you just got to talk to them. CARDIO CLASSES: A wide variety are offered, they are challenging but fun. Anything with Geoff Bagshaw is worth trying. Most of the Equinox clientele are cardio bunnies. It is why their percentage body fat is so damn low. The sign ups for popular classes can be challenging - set your alarms for exactly 26 hours in advance. But a little bit of planning means you are rarely locked out. Class availability has apparently improved significantly in the last year. SPIN CLASSES: Spin classes at Equinox range between good and very, very good. They just got new bikes that are fabulous (the old ones had some issues) - the speed shifters are awesome. Monique Blythe is my favorite, directed, deliberate and uplifting. Angela and Michelle are very good also. Zach is adorable, and fairly solid, but he often digresses to tell you about his astrological sign (Libra), his date last night (bad table manners), and his taste in music (the less said the better). I don't get the whole gamification spin classes (called "The Pursuit"), but maybe I'm just not young enough. PERSONAL TRAINING: Equinox has many highly qualified trainers, but be careful to shop before you commit. Pricing is comparable to major gyms in American cities (roughly CA 120 per session). I worked out with Michael Goodfellow. Easily the best trainer I've worked out with in the last fifteen years (and there have been quite a few). Intensely focussed on his clients, as sweet as they come, but he will get you to do sh*t that you think is impossible. He is very in touch with his client's physical limitations and designs programs to compensate and complement their abilities. And he always is wearing great socks!! I made scary progress in the last three months in both gaining muscle and reducing body fat. Random guys at the gym have told me that can see the difference. Even my mother noticed. Personal training is expensive, but it is an amazing journey. LOCKER ROOM: Nicest locker room I've ever used. Clean, bright with lots of good products available (Kiehl's mainly). The lockers have programmable locks which means you don't have bring your own. Big clean showers, great steam and sauna, and a near infinite number of towels. And it seems to always been clean and well stocked (thank you Omar!). I've never joined a gym because of the locker room, but it sure doesn't hurt. I'm going to miss the place (I'm leaving Vancouver), but it was sure fun for three months. Thanks guys!! read more

I have had memberships at Club 16, GoodLife, Trout Lake CC, and Hastings CC. I even had membership to Equinox and GoodLife at the same time. Eventually, I cancelled the membership at GoodLife. What made me make the commitment to stick with one gym and pay 3x more a month for Equinox is kind of dumb. I'd figure if the cost was too low. I wouldn't even bother going. So, by paying more and being out of my way. I'd make a conscious effort to make a change. It worked. I go regularly 3 times a week and spend the entire two hours of free parking there. I work out for 1.5 hours and spend the last 30 mins in the sauna and shower. I like how they have their own locks for lockers and in case you forget your combo or your locker there is someone there to unlock and help you find your locker. The change room is regularly cleaned so you don't feel gross walking barefoot to the showers and back. They have plenty of towels. They have Kiel's shower gel, shampoo, conditioner, and face wash, body lotion, face cleanser. So, I don't need to bring my own. They even have single blade shavers (which are horrible, recommend using your own shaver) and Gillette shaving foam. The only thing they don't have is hair gel. They have hair spay. The mouth wash is not great but I'm thankful they have it. Cons: Free parking only available before 9am and after 5pm. read more

I really love this gym... I've been a member since December 2016. Things I love: - spin class - barre class - fire starter class - stationary bikes - chilled eucalyptus infused towels In the change rooms: - free lockers that lock by combination - khiels products in the change rooms - clean towels - feminine hygiene products if needed - shavers/shaving cream - steam room - sauna - spa - filtered water station - hair dryers - weight scale - a roll of plastic bags in case you need to separately pack your wet or sweaty items I usually book classes online and almost always get the class I want... even if it's a full class, a lot of people drop out right before a class so if you're on the waitlist you usually get on. All of the equipment is brand new and in great shape... the spin class bikes are amazing. They just updated all the bikes recently too. The only thing I don't like, is that they don't do any upper body workouts during the spin class like a lot of the other boutique spin cycle companies do... that would be a nice touch. My favourite class teachers are Sofie for barre and spin and Zachary for trilogy barre and spin. They are absolutely amazing and I look forward to their classes! read more

Now that I have been a member for 6 months, I can write a comprehensive review. The straight goods! Pros and Cons...here you go: CONS: Too many trainers on the floor. This morning I counted 12 personal trainers on the floor with 12 people being trained, that's an extra 24 people in the gym. This has a huge impact on space availability to us regular people that don't have trainers. The trainers use a large amount of space each, much more space that a person training on their own. In the mornings (6:30am - 8:30am) there is almost no free space to do lunges, squats or any other exercise that requires a decent range of movement. Also, finding an area on the mat to stretch is difficult because the trainers are using the entire mat area. They pay no mind to others trying to use the space since their only focus is their client. HOT YOGA - is not hot at all. It's slightly warm but certainly not hot. Tabata/yoga/Pilates - too many people in the classes at once. There is not adequate space for each person. Waiting in line for the shower and blow dryers - again, very busy in the mornings. If you plan to work out before heading to the office, be prepared for a very crowded change room. No Step mill. Everything gym on the city has one except for these guys. PROS: Metcon3, Tabata, Boxing, YIN Yoga - great classes! High quality. Clean change rooms. Great products. Sauna is nice and hot. LOTS of towels. Open hours are long enough that you shouldn't have any excuse to miss the gym. Juice bar and lounge area are wonderful. The Juice bar has tasty food and the smoothies are top notch. Plenty of cardio equipment; never had to wait. I've had much better work outs at other clubs in the city. Their business model seems to be selling as much personal training as possible. If you are not interested in PT, i would go somewhere else. read more

Very clean, very nice, BUT your punching bags are so hard I nearly sprained my wrist on my first punch. While in the steam afterwards, I overheard a man say he is an ex-MMA fighter and the first time he used the boxing bags here he broke a finger. Get it together. read more

No plastic bags in locker room... anymore. Confirmed by the maintenance tech. Not a high end experience when you don't deliver the basics.

Love this facility! It is so much more than a gym - a country club vibe in the heart of the city. In addition to the amazing space, variety of equipment, elegant shower and change room facilities, the classes are second to none. Geoff Bagshaw and Jen Wickson are 2 of my favourite instructors - their combination of great music, motivation, and creativity make it a joy to come workout. Jen is also the Sales Manager so go talk to her to get your membership set up today! read more

It's definitely the best gym in Vancouver! We received professional service from Aiden, our membership advisor. Kudos to the PTs, various class instructors, front desk staff and maintenance team. Great facilities and clean environment. Highly recommended! read more

In addition to top tier, well-maintained equipment, the customer service is amazing from the greeters, to the maintenance crew, to the management team. The people always made my experience amazing and could always resolve any questions I had. The gym floor is very well laid out and you'll almost never see any equipment out of service, which is exceedingly common at other gyms. They are very on top of this and regularly maintain the equipment. The classes are amazing in quality and value. If you consider most group classes charge $30+ per class; the unlimited classes pay off in value very quickly. They've done a tremendous job in managing capacity and maintaining the gym and it still feels like the luxury gym we signed up for. For those disappointed they can't use the classes during a pandemic, they have it set up so you can hook up your phone and follow video classes on your own while maintaining appropriate social distance and I know some trainers are offering classes (shoutout to Geoff). I had to end my membership due to relocation but I'll surely be back at Equinox when I move back. read more

WORST experience EVER! Buyer beware. Impossible to get into any of the premium classes as there are just not enough. Asked to cancel and refund my 2 months fee AND "initiation fee" after 1 day and it STILL has not been processed after 2 weeks. Staff is disorganized and unhelpful once they have your money. I know people desperately looking for a way to break their 1 year contract. Don't walk. RUN! To another gym! Anyone reading this and regretting their purchase? By law you have 10 days to cancel, but you have to come in person and see either Liz or Zack (the Manager or Assistant Manager) to get it done. Good luck. read more

Nifty. Clean. Attentive staff. Determined clientelle. Its like watching the olympics 24 x 7 x365. The dedication of Equinox to their craft and their clientelle.towards perfection makes for a Olympic vilkage experience. If i wasnt a multi gold winning athlete Equinox day in and out.is the next best thing. In its absence it is the best thing. Compliments on the Equinox team, brand and staff. read more

Equinox W Georgia St - Gyms Near Me - Vancouver, British Columbia

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I've been here everyday of my visit to Vancouver. The facility is clean. Equipment seems to be maintained. The staff is nice. Glad to see there was both steam & sauna @ this location. One suggestion is maybe there should be a sign up for yoga. It seems the size of the room may have been underestimated considering the demographics of the members who attend class. read more

Equinox W Georgia St - Gyms Near Me - Vancouver, British Columbia

The staff here are all amazing. Everyone has a sense of ownership. Even though they have a dedicated "Maintain" crew that keeps place spotless, the managers are often seen picking up towels and trash off the floor every chance they get. The shower room floor is continuously being cleaned. I can walk around barefoot and feel okay about it. As soon as the sink area or the ground becomes wet, you can bet it gets wiped up making it clean and dry all the time. I love that the "Greet" team finds a way to always multitask and scan members in even if they are doing other things. I've never had to wait more than 10s to be checked in even if there's a line up. Its also a nice touch that they always greet you by name. The weights area isn't very large and there's only one of some types of equipment so its best to go at non peak hours. During busy times, the members here all have been very courteous and are happy to work in between sets. There's a personal trainer that's on duty at all times on the gym floor to help with literally anything from spotting to providing tips, or handing you a small towel if they see you sweating a bit and have no towel. They are not pressured to sell you personal training sessions so its not an awkward experience getting help from them. The classes here are actually what really makes the price worth it. If you have a Yoga membership elsewhere, then Equinox actually becomes such a good deal when you factor in everything else it offers. Although there isn't yoga around the clock, the yoga classes that do happen throughout the day are by far with some of the best teachers I've ever met. read more

The obvious down side is that it is quite expensive. However, you get what you pay for. This is by far the nicest gym I have ever been to! The locker rooms are extremely clean and have everything you could possibly need like towels, shampoo, conditioner, body wash, hair dryers, hair spray, deodorant, even razors! The dry sauna and steam sauna are so nice that I often go just for that! Very friendly staff and the classes are amazing! If you want a really great work out I like some of the HIIT classes the best. Great community feeling there as well as all of the members seem very friendly too! If you're willing spend a little extra money on yourself this is the place to do it! read more

Great gym, compares to West LA tho the women's change rooms could have more seating. Sign up for boxing classes early because it gets filled up! Most locations in LA allow you to walk in but the classes in this location gets a bit crowded. Overall lives up to the equinox standard of cleanness and variety of equipments read more

Do I want to work out in an open and roomy space with lots of lights, beautiful and clean showers, a cozy seating area with a real fireplace and friendly staff? The answer is a big Hell Yes! The disclaimer here is that I'm not a gym person and hate looking at myself when I'm running/lifting weights but when I saw the variety of classes, the inviting space and the selection available I couldn't resist. It's true that the membership is on the pricier side but taking care of your health is important. The space is amazing, not a typical looking gym where people are crammed into a small space. The shower and cleaning facilities are awesome, the locker service with laundry is a great addition and the class selection is awesome. On top of that they also have a juice bar, store and a spa. read more

I've been here for almost 3 months now. The good - it's beautiful inside, with lovely change facilities, towel service, and coded lockers. The last two are pretty important for me because I always seem to forget my lock and towel. The staff is pretty friendly and it's helpful to have people on the floor that I can ask for a spot. They have a personal training session included when you sign up that I haven't taken advantage of . I did do the Pilates one, and was impressed with Tiffany's level of knowledge and ability to adjust it to my fitness level and her feedback. Their model seems to be geared more towards personal training and classes. I don't use a lot of those services, so my review is limited to the weight room. The weights area is adequate and has most of your typical equipment. It's much smaller than I'm used to, and can get really crowded if you get stuck there during the after work rush. Because it's small, they don't have room for anything like a sled/prowler, which is too bad. It would be nice if they could add a hip thrusting bench and some more TRXs and cable stacks (they have lots of TRXs but they're in the classrooms.) There is some wasted space with weird gimmicky items like this vibrate-y machine that no one seems to use. Overall it generally gets the job done. The main issues would be the stretching area - it's specific flooring rather than individual mats you can wipe down, so there's always random hairs and stuff. There are no blinds on the windows so in the afternoon it's like being a bug under a magnifying glass and half of that area is unusable anyway as a result. There's no spray to clean equipment, which is weird so I can't wipe down a bench when I'm done (sorry fellow gym-goers!) The bike racks are under cover so protected from the rain, but are often full so sometimes you have to wander the block a bit. Based on observation of what they have their clients doing/form, the trainers are your typical mixed lot that you see in every gym. I have seen one or two of them doing some activities that border on more physio/rehab work, so there might be a few who have a background in that as well. On the whole it's nice, but better suited I think for someone who wants ongoing personal training or takes advantage of the unlimited classes. read more

Love this gym. You definitely get what you pay for. It's like going to a spa. The amenities are fantastic and the place is super clean. Sometimes getting into a class is tough but the gym itself is beautiful so you can always find something that works for you. I love to finish my workout with a smoothie from their smoothie bar. The service is super friendly and great price point. read more

I've been going here for a couple months. Nice gym but it's constantly busy, full of people who never put their weights away and take up multiple pieces of equipment at the same time doing super sets. The staff don't give a sh*t about anything. You're better off spending 1/4 as much money at the Y. read more