I have came here twice now within the past two years so I say it's a good time to write a review. I…read morealways get an early appointment because it gets busy, so when I arrive I'm the first. When you have an appointment you have the ability to complete all your paperwork online AND they send you a packet of paperwork to your home WAY ahead of time in case you don't have internet access. The staff is friendly and professional, the office is clean, and they move quickly. For the particular appointment I come in for I am told takes 3 hours. It's more like 2. I know that, that seems like long time but it's not when it's cut down by an hour. I trust the doctor here so I wouldn't go anywhere else.

I was referred to Dr. Erica Gregonis by my primary care provider. Without getting in detail about…read moremy health issues, I am considered a COVID-long hauler and as such was looking for a provider with experience and knowledge in this new emerging field. Throughout my appointment, Dr. Gregonis demonstrated an unparalleled commitment to understanding of pulmonary medicine, coupled with their unwavering her attention to detail, and inspired confidence in her ability to diagnose and treat complex respiratory conditions with precision and empathy. On March 9 of 2020, Dr. Erica Gregonis began her career as chief medical officer at Baptist Health in Richmond. Dr. Gregonis, has served as chief medical officer for Baptist Health Richmond and a physician with Baptist Health Medical Group Pulmonary Critical Care & Sleep Medicine. I arrived about 15 mins prior to my appointment, I was processed thru and in a room in about 30 mins of my arrival. There were complications with my insurance provider that was beyond the control of the staff, however they worked quickly to resolve what ever the issue was. Dr. Gregonis's clinical acumen is truly impressive, as evidenced by her ability to develop a innovative treatment plan that was tailored to my unique needs. She demonstrates vast experience in managing chronic respiratory diseases, conducting pulmonary function tests, and most importantly inspiring confidence in her patients. Dr. Gregonis approaches every case with a blend of expertise and compassion that inspires confidence in both patients and colleagues alike. Moreover, Dr. Gregonis has excellent communication skills and demonstrated a willingness to collaborate across disciplines have significantly contributed to the success of our pulmonary care team. Beyond her clinical excellence, Dr. Gregonis is deeply committed to advancing the field of pulmonary medicine through research and education. Her contributions to patient education reflects her passion for her patients and their wellbeing. In summary, Dr. Gregonis embodies the qualities of an outstanding pulmonologist: clinical expertise, compassion, teamwork, and a commitment to advancing healthcare through research and education. I am recemmend her without reservation to anyone seeking a competent pulmonogist that is patient centered and actually cares about their health and welfare.

I'm now a few visits into my care with Dr. Khan and Norton Pulmonary Associates. And I'm happy to…read morereport that this office is consistently compassionate and easy to work with. It's been easy to schedule my follow-up appointments, and once I arrive, I haven't had to wait long to be called back. I was also impressed with the fact that this office was thorough but also didn't seem to require any more treatment than necessary. A baseline was established once I got through my bad bout with asthma earlier this year, so we can tell in the future if it regresses again. And now that its back in "maintained" territory, I don't have to visit again for a year, unless things worsen. I appreciate that I was directed to this office, and that they can help me stay healthy.

Just started going here recently. The staff is very friendly and helpful. You are greeted with a…read morefriendly check-in.The wait time is very short. After check-in you are taken to a waiting room and they quickly take your vitals. Within a few minutes you are seen by the doctor. All your historical information is online for reference if needed. Highly recommend if you need pulmonary help.

Everyone is so nice and welcoming. The Dr and staff know how to treat patients in a kind, and…read morecaring way. They do testing for all Allergies and shot in the office. No touching things you just use your card to log in or tell front desk you are there. Right beside First Baptist Church so in the middle of town.

Do not bring your loved ones here or your enemies for that matter…read more I was brought to a room where I was trying ld to put the gown on and she gave me a blanket. She closed the door and I didn't see anybody else for two hours. Doctor came in and ordered some medicine and a Cat scan. The nurse started my IV, I have kidney disease so I told her I was a hard stick she got it the first time and said it wasn't her best work but it would do. About ten minutes later it started leaking, I called the desk and was told someone would be in, well about ten minutes later my arm was swollen and I had water all over the bed. The nurse finally came in and discontinued the IV and said the excess water under my skin would absorb in a couple of days. She left... The radiologist who took me to Cat scan, did my CAT scan and then asked if she could try the start my IV after I already had my test. She stuck the needle in my arm and it went right through the vein and I told her it hurt and she kept digging around at which point she must have hot a nerve and I pulled back. I told her to stop, she then looked at the male radiologist and said I moved. What???? Now it's my fault??? I came back to my room where a nurse came and did a set of vitals and I told her what happened, she said she didn't understand why she would even try when she was not told to do so and the doctor said to just wait. I am calling patient services in the morning to share my experience with hopes it might make a difference but I truly doubt it. My room was dirty, the floors were disgusting! I was in this little claustrophobic room with the door shut. I am not sure this room even met Covid standards. Avoid this hospital if you value your life, at least the emergency room!!!