I've had lessons with Megann Dawes for over a year and she's one of the very best! I'm a retired…read moreengineer who decided to pick up the violin again after decades. She's made it easy!

Was looking for a vocal coach and thanks to Yelp, found Harmony Roadhouse. I reached out to Sarah B…read moreRose and she responded immediately and was able to work me in which was perfect as I may have changed my mind had she not reached out so quickly. Lessons are fun, professional and I leave feeling like I have learned something new, and I look forward to my next session. The cost is reasonable and affordable with my budget.

This is our second time visiting this store. Gabe always makes us feel welcome, he goes way above…read moreour expectations. We had a request that was unusual and Gabe spent as much time as needed to help us. While we were in the store people came in and Gabe greeted each one as he greeted us. His store is very well organized, clean and welcoming. My wife and I are very happy to have found this store. We highly recommend this store to anyone who needs help with anything music.

Really piss poor service, felt rushed to leave the store, and here I thought Guitar Center sucked…read moreass.

I'm surprised to see all the negative reviews. I have shopped there for years and the staff have…read morealways been very friendly and helpful. Always an incredible variety of instruments and some unique selections. Their Luthier, Kyle is exceptional.

Horrible staff... Very rude, I would never buy from these people ever. I came in with the goal to…read morebuy an electric guitar, spent less than 5 minutes in there, they possess zero customer service skills.. I can see why the reviews of this place are so bad lol

I've only been here once, but will likely go again as they seem to have some interesting shows…read more They do both live music and plays here as far as I can tell. The acoustics were good and for the most part the lighting was as well. I saw the Sugar Beets on 6/20/26. As a person who is gluten-free and tries to avoid sweets and alcohol there really wasn't anything at concessions for me. I'm grateful that this is not a place that refuses to allow you to bring your own snacks and water. The room with concessions also has merch (like band t-shirts). I overheard someone say that during the show if you attempt to go down the stairs from the balcony (like to get to concessions) the stair way is completely pitch black and hazardous.

I've finally I've been able to visit the Shedd. Well, that's a little incorrect; they were around…read morewhen I was in middle and high school, but as a summer program or resident company at the Hult Center known as OFAM, the Oregon Festival of American Music. Until this past weekend, I hadn't been to a program at their own year-round space that's been here for 25 years or so now. (But I don't feel too bad about that since my sister, who's lived here all her life, has only been once.) Anyway, I brought my toddler to their Magical Moombah show, which is designed specifically for children. We had a lot of fun! It was held in the Jacqua concert hall. The show was kind of variety/vaudeville in style; this one was called Come Sail Away, and it had a loose story made up that was connected by pre-existing songs that matched the theme. There were several time when they invited the kids up to participate--a dance party on stage, a couple of joke breaks, a contest or two, and more. It was a great way to let the kids be involved, and even the littlest kids had an opportunity to join in (my two year old was insistent on making her stage debut, though I think she was a bit shy when she was up there dancing with everyone). They hold this program each quarter and I'll definitely be looking for it next time we're home to visit. They also host concerts, musicals, and other programming. There are a couple of performance spaces, the concert hall being the main one and then recital space. The Shedd is also home to a music school, which seems to take place in the newer wing, where students can take private or group lessons. I will say that their website is really frustrating--almost every link would take me to their calendar, even if I was clicking on Faculty or Welcome--so I'm not sure what that's about so I'd suggest just calling if you have questions. There's a fee if you purchase tickets online (and maybe if you purchase in person with a credit card); in person with cash there's no fee. They have a good parking arrangement with the city that allows for free parking on evenings and weekends in the Lane County lot. There's also parking directly behind their north entrance (I'm not sure if that's the city lot or not, but I don't think so). The lot we parked in was kind of frustrating because almost every spot was marked as compact, and in the year 2026 even in Eugene most people have an SUV or minivan or something, and places just need to stop making most of their parking for compact cars. Some fun facts: Ginevra Ralph, who co-founded the Shedd, is the great-granddaughter of John G. Shedd (namesake of Chicago's Shedd Aquarium in addition to this performing arts center). The Shedd is located in what was once the First Baptist Church in Eugene, one of the largest in the city if not the largest at the time. Also, Marin Alsop, a conductor of international renown, was the co-conducted the Eugene Symphony and the Oregon Festival of American Music early in her career. The Shedd really does have a storied history and lots of great things to come.

Best in Oregon! Save your time and start here! This is a dying art form of master tube amp repair.read more

I called about other instruments to sell and I learned that I was calling the wrong but Mike gave…read moreme wonderful information on who best to and Mike really has an abundance of knowledge and is very personable. I believe that he is a great asset to the music community and this is just one phone call with him, but I truly feel I am reading correctly because I am quite a talker and kept him on the phone, asking many questions and he very politely and honestly answered everything and is extremely personable. If you have any business to do with him, you will be very happy with the work. He is and trusted, which is what led me to call him in the first place. I do not normally leave especially for that I did not have a full exchange with, but this exchange over the phone and the information about who can help me and how I was treated so warmly has moved me to type this. I hope nothing but the best for Mike's business and for him personally!

OK; could be so much better…read more Maybe it's because Guitar Center is a chain, and there's a tendency for all GC's to be kind of the same, but this is a store with a lot of potential which it unfortunately doesn't always live up to. I've been a guitar player for well over 30 years, and have a houseful of instruments, which consequently need strings, maintenance, and other supports. After a number of disappointments, I find GC has become the place I visit only in an emergency, when all other possibilities are unavailable. Strings are a case in point. I use very specific custom sets on most of my instruments, that I assemble from singles of the appropriate style and gauges. Turns out that GC's selection of single strings is, well, pathetic. On any given day I've got a wider variety in the string drawer in my living room than you're likely to find at GC. If you're OK with preselected sets, they have a fair range to choose from. But if you need anything custom and live in Eugene, you're going to have to shop on-line. There's a good range of electric guitars at various price points. Acoustic instrument variety has, however, greatly decreased over the past several years. Most of the acoustics fall in the low end -- $100-$250 -- then there's a jump to $3000 Taylors. Good solid mid-range instruments are almost entirely lacking. Also, very few classical guitars to be seen, and most of those low end. Twelve strings are rare. All in all, my current impression of GC acoustic room is "generic". They have their pluses: service is usually friendly -- although it's varied all the way from "hard-to-locate", to "intrusive" at times. They do occasionally have good deals on used, refurbed amps, and it's the only place in town to buy decent audio cables. A fairly limited selection of effects, parts, and books rounds out what has essentially become the "McDonald's" of guitar shops: reliable, generic, middle-of-the road. It's a pity, because they have the space and the staff knowledge to be so much more. Of course, maybe that's the way corporate central wants it. Oh well.

Bought a second hand guitar from Guitar center's website. Spent over $1,000 on it. It took a week…read moreto be shipped to the Eugene location. That's fine. Upon its delivery I discovered several issues with the guitar, fret buzzing, g-string buzzes when plucked, Floyd Rose bridge uneven, And it wouldn't stay tuned really. I brought this to their attention and they were really cool about comping me for the $150 "platinum setup". The setup is advertised to leave one's guitar playing in flawless condition. When I turn the guitar over to their guitar tech him and I went over the guitar together recognizing the issues I just mentioned. A week later I get a call from the text saying the guitar is playing fabulously and it was ready for pickup. I was at work so I had my partner pick it up. The condition that the guitar was in blew my mind, I couldn't even tell what had been done to the guitar other than the new strings they put on, there was just as much if not more fret buzzing all up and down the neck, The Floyd Rose bridge wasnt just uneven, it was set at a steep incline. Also the whammy bar housing was loose. Turns out that's what was making the G string buzz. Which I fixed, along with every other issue. Also was tuned to open C. When I specifically told him drop B. The fact the tech guy told me on the phone "the guitar is shredding now bro", is laughable. What unprofessional results.

carl did a great job on my olds super cornet. thanks so much for your help!…read more jd

Nothing but raves, Charlie Klassen saved my bacon. My flute was damaged the night before my band's…read moredebut show, and I was freaked. Took a chance and caught Charlie just as he was opening, explained the situation, but he was already fixing my flute by the time I finished my tale of woe. Not only did he fix the problem, he went the extra mile and fine- tuned my flute, it has never played better. Huge thanks and respect for the shop and Charlie, who also happens to be one of the hippest musicians I've chatted with in a long time. Highly recommended!

As I write I am sitting outside the windowed door of my 9 year old sons' guitar lesson. I can see…read morein so I'm comforted with not having to be inside and hover during his lesson...huge safety relief. We did shop around before selecting where we wanted to go-but came back here because foremost this is where he felt most comfortable and I liked the additional perks that came along with being a member...windowed rooms (as mentioned) free group lesson times for other instruments, monthly jam sessions etc...and a HUGE bonus for me, a busy mom was the flexible schedules. We picked a time right after school, and of course for the first time (but certainly won't be the last) I forgot his guitar! No problem!!! Students are allowed to pick any guitar they want from the Guitar Center and use it! Such a convenience and relief for this scattered mother! Not to mention, the kid thinks that's pretty sweet!

The employees were very friendly and I was able to find an acoustic bass. However, I went there to…read moreget my acoustic bass fixed for free as their courtesy for shopping at their store. The employees didn't really fix the problem which was a buzzing noise on the first fret. Horribly unprofessional, an employee said "Sorry, I'll be right with you!" and went outside to smoke a joint right at the entrance. He should be fired because it's rude to smoke especially that close to where people are going in and out.