I love Euro collision on Balmoral street in Chicago. This is my second visit to this body shop in 8 years. This visit just as good as the first visit. Oscar Garcia was my rep this visit. He was great. Kept me informed with text updates as the progress on the car. Return my calls whenever I called to ask a question He made sure the work was done completely and correctly. The finished product that they did was top notch they used only new parts, never tried to skimp on anything and I totally appreciate that . The body shop looks more like a doctor's office. It's so clean very much unlike any other body shop I've been to the receptionist are great. I have nothing bad to say about euro collision. Thank you Oscar and all the staff at Euro Collision. Great work and I'll recommend you to all those in need of body work. read more

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The whole driver side of my car including the side mirror was damaged by a hit-and-run driver. However the experience at Euro collision was great they got my car in on a Saturday for an estimate it was done a couple days ahead of time partially to accommodate the fact that I worked on Friday and was not gonna be able to pick it up that day. The woman on the phone was able to answer all my questions. The gentleman who gave the estimate and then took me to get car when I was done was extremely courteous and friendly. I would highly recommend it despite the fact I was not happy about my car needing to be fixed the experience overall was Great read more

Edit: with some small further issues with the original repairs, they were prompt, helpful, and did not try charge me additional amounts. I've re-rated to 3 stars. They are friendly and helpful. However, my car was returned to me after repair and within 25 minutes of driving, the transmission hose disconnected and my car was fully disabled. Although admittedly the transmission itself was not part of my initial repair, it is very unlikely that it was entirely unrelated to the repair, or it was possibly something post-collision that wasn't caught during their inspection. After getting my car back the *second* time, the front right wheel assembly now makes an incredibly loud metallic screech with any movement when the brakes are engaged. I have decided to take the vehicle to a mechanic myself now, as I do not believe Euro Collision Andersonville is properly thorough with their testing and post-repair inspections. Where the hose disconnection may have been a one in a million fluke, and I appreciate that Euro Collision repaired the disabled vehicle with no cost to me, returning the vehicle with extremely audible creaks just from getting in and out of the car which were not there before is unacceptable. Whether caused by the tow back to their shop, something funky with lifting and putting back down the car, the initial collision, or something else entirely, I expect the shop to be attentive to any issues arising while it is within their liability, and they have repeatedly not done so. read more

1. Car was vandalized with a rock on 10/19. 2. Delivered to Euro Collision as per Geico's request. 3. Estimated delivery was today, but apparently the text messages are wrong. 4. It's costing $1000+ for the window and some paint, they were upfront about the quote. 5. Upon three calls today, I did get a call back from the technician, to be told a part came damaged and now I may not get it till Monday. I won't be able to collect it Monday. I was then told there are other cars and customers. I don't understand why there are time estimates. I was told I was kept informed, but not until I called thrice the day that it was confirmed to be repaired. 6. I am defeated and desperate to have my car back (and hopefully with integrity and not damaged because I dared to question the broken system) read more

Great job repairing our car. They have friendly and communicative staff and clean lounge with water and coffee in the waiting area. Only con is they went above the initial estimate and only told us days *after* they took the car in for service. That said I would use again if needed but hopefully won't be back anytime soon. read more

*****Very poor quality work, DO NOT TAKE YOUR CAR HERE for body repair***** Upon initially going to the shop the staff John was extremely friendly and helpful, and the front desk person was as well. I took my car in for front bumper guard damage, front driver frame and door damage from a hit and run incident. Upon retrieving my car after repairs were complete I expressed concern about door paint job, noticed pink crayon marks on top of car, dust/debris in driver window, and there was masking tape that would not come off of passenger window that I was instructed to keep on. Within hours of leaving the shop the bumper guard dislodged and fell off vehicle in the middle of the highway. The manager Hysain was who I was in contact with when bumper guard fell off on the highway almost causing an accident with a semi trailer was very unhelpful and ungenuine. I expressed concern for the flimsy material used for bumper guard and Hysain reported that is all Geico will pay for. Upon leaving my car for a second repair, the shop told insurance that they inspected and there was front end damage and they are not liable for repair as it is a new incident that caused the bumper guard to dislodge so easily within hours of leaving the shop. I now have no front bumper guard as they wanted extra money to fix. Update on arrival for pick up. No estimate of reported damage and repair cost. Or paperwork stating why the work done was not guaranteed and repaired. Debris was still on the dash and personal item in trunk was broken. read more

Euro Collision - Personal item broken, no mention when car was picked up - Body Shops Near Me - Chicago, Illinois

Recommend by my insurance company for repairs after my catalytic converter was stolen. After the work was complete, I noticed the car started much louder than it previously had and exhaust fumes filtered into the cabin. So back to Euro Collision I went. As it turns out, Euro had not properly welded the converters (Prius' have two), so the work had to be redone. The re-repairs were covered under the original insurance claim with no charge to me. I'm deducting one star because the work wasn't done correctly the first time, but Hysein and the rest of the staff did a great job of resolving the issue. read more

I went in today to get my car fixed because someone had knocked off the covering to my driver's side mirror. I tried to reattach it, but there were a couple of plastic parts inside the covering that were broken, so I assumed it couldn't be done. When I brought it in, the person I talked to managed to reattach it (how, I'm not sure) and didn't charge me a cent. I was in and out in half an hour and they treated me really respectfully. Would definitely go again if I needed a place in the area to help repair damage to my car. read more

John is terrific. Out of his way to make you happy. Hard working smart and great personal service. Very good place. read more

I was referred to EuroCollison Andersonville by USAA. As a USAA banking member, I am well acquainted with their amazing level of customer service. I expect the same from any referral from USAA. Euro Collision - namely their service representative Edgar - has fallen way short. (I'd give zero stars but I haven't even had my car fixed yet.) No follow through on when he said he would call to confirm next steps / when my car repair could start (not once but twice). He also lied about calling me. (Not one single call from anyone there since I took my car in for appraisal on 9/11. iPhone call and voice mail logs don't lie.) I'll give them one last chance to win my business when I channel my "inner Karen" and see what their manager / owner has to say - though I'm pretty confident I will have to pursue that conversation myself. read more

Great service requested, very professional and speedy. Attention to detail and good value.

Had what looked like a really bad scrape along the side of my vehicle. Went to this place because it was close to home and had good reviews. The place was clean and everyone was professional and friendly. Nic took a look at the scrape, said he could just buff it out right then and there in a few mins. if I had the time and could be on my way for no charge. Needless to say the car looked great and what I thought would take hours or a day only took a few mins. Thanks to everyone at Euro Collision for a job well done. They are now my main place to go to for repairs. read more

I recently had a minor accident and my car needed repair. My insurance company sent me to Euro Collision of Andersonville. I literally have 0 negative things to say about this place. From making the appointment to drop off my car, discussing repair plans, following up on progress, to pickup, everything was well communicated, smooth, transparent, and zero stress at all!! I am specifically grateful for Giovanni's professionalism and determination to help me get my car back as soon as possible. He kept me updated on every little aspect of the process. The car came back like new; they even waxed it and cleaned the interior! I highly recommended Euro Collision of Andersonville. read more

These folks were SO nice. I needed a rusted bolt replaced to secure my license plate, and they took care of it asap, and didn't charge me anything. Really, really kind of them to do that. read more

I went there this morning to have them help me with my mirror I thought I broke. They looked at it immediately, put it back together and sent me on my merry way ! THAT 'S 5 Stars worthy . They were so nice and charged me nothing . They will be my bodywork peeps from now on ... read more

Brought my 2020 Acura TLX in to this shop after scratching it against a building pillar located in the parking garage where I park at home. Multiple scratches appeared above the rear driver side tire. These guys fixed it up like new and they even got it done 1 day earlier than their initial 6 day estimate! The job was perfect. Can't thank them enough. Highly Recommended!! read more

They damaged my interior and wouldn't own up to it or offer a compromise - a scratch across three panels of my dashboard. They also left belt buckle scratches on both rear doors from where they worked on my antenna on the roof. Clearly from someone leaning against it. I went into the shop to talk to them. They buffed the doors. But, when I showed the interior damage, the manager just said I couldn't prove they did it. They said they'd get back to me for a compromise. Didn't. I emailed them, and they ignored it too. While I was there, I watched one of their technicians drive my car over a curb, which has low profile tires and newly painted wheels. He didn't seem to know any better or care. I also have Dashcam footage of another technician repeatedly slamming my dash and headliner while it was in the shop. So, I'm not surprised that I got my car back in that shape. The first guy I dealt with, Giovanni, was cool. But, the management and the technicians were fairly unprofessional. read more

Best auto repair experience I've ever had! Friendly, professional and expert technicians. Immaculate customer area and even the work space itself. Kept me informed all along the way. I never had to seek out status. And the repair itself is excellent. No idea the car had been in accident. Perfect paint match. Car was delivered perfectly washed. Highly recommend! read more

I would not hesitate to recommend Euro Collision to anyone in need of a body shop. They were friendly and professional from the moment I drove in. Jon in particular was a joy to work with. He completely removed the stress from what could be a very stressful situation. The work is excellent; it looks like nothing ever happened. read more

Good repair work, but inaccurate carfax reports

I went to Euro Collision as suggested by my insurance company. I dropped off the car on Tuesday and a rental car was there within 10 minutes and I was out in 15. The repairs were supposed to be done in a week but they got it done in 4 days. They made it painless from repair estimate, renting a car and picking it up. The car looks fantastic! Ask for John - he is awesome! Thanks everyone!! read more

I worked with Julian who provided a quote that was very close to what it ended up being. The work done on my new Tesla Model 3 was perfect as you don't notice any damage. The car was returned clean and they even filled my tires with air. I'll be sure to recommend them to others. read more

In a recent hail storm both of our Subarus were seriously damaged. Geico sent us to Euro for repair. The guys there are really great, especially Nick! They are all very nice and we were kept informed about our cars the whole repair time via text and phone. It took about eight days for each car and they both turned out beautiful! My car is just over a year old and it broke my heart to see what the storm did to it. Euro made it like it never happened. In fact, after they detailed the cars as part of the repair process, they were better than before! I wouldn't hesitate to take my cars back there or to recommend this shop to friends and family. My cars were in good hands at Euro. read more

Wonderful car shop- can't recommend enough. Giovanni is always so kind and professional to work with. They have excellent communication and text updates. Always give the car back spotless inside and out! read more

Euro Collision of Andersonville stands behind its work. I brought my Toyota Camry Hybrid in for driver side body repair. More than a month after the completion, the front door lock cylinder fell off. I brought the car back to Euro Collision and the lock cylinder and cover were replaced free of charge. Euro Collision is a USAA approved authorized shop. This is important for USAA members to know since it guarantees its body work for USAA members for the remaining life of the car. Euro Collision honored its commitment. Thank you Euro Collision! read more

Had a great experience here. Had my 4 wheels stolen on my brand new Honda. Windows broken, paint chipped. Dealt with Christopher and Jean and they made the whole stressful process very smooth and helpful. The put new wheel locks on the car, brand new tires and rims, and repainted the car. It was a quick and easy process to a unfortunate and stressful situation. Highly recommend!! read more

Great experience with this group! Had small fender bender and this shop was recommended by my insurance company. Joel was the gentlemen I worked with. Very professional and super friendly! The gal at the front desk was great. Right on time with their estimate and even texted you the status. Would definitely recommend to anyone. read more

We brought our car in here to buff out a couple scratches. They were very helpful and completed the work quickly for a reasonable price. The scratches are totally gone. We will definitely bring our car here again for any future body work. read more

Euro Collision of Andersonville took care of my car a couple of weeks ago. I had just purchased a new vehicle, and unfortunately was rear ended after less than 1week of driving. From the moment I stepped into the shop, I felt well taken care of. The lady at the front desk (can't remember her name) was friendly, and John, the gentleman who took pictures of my vehicle and coordinated the entire process was also friendly and exceedingly professional. When I went to pick up my car, it looked good as new. I ended up driving back and asking John for some license plate screws. He happily grabbed some for me, even when I sent him back to grab me a few more. In short, they are friendly and professional at Euro Collision, and most importantly do a great job with their repairs. I would not hesitate to bring any car back to them in the future. read more

I really lucked out with picking the best place for a bad experience. While not having a car and managing a big home move, I purely went on proximity selecting Euro Collision as I really didn't have time, or a car, to research. They worked seemlessly with my insurance and from a single text message kept me informed of the car's status, daily. They offered very affordable rentals too. The cherry on top was getting my car back cleaned inside and out. It was like it was a brand new car again. Great communication made for no surprises through the experience. Although I hope I don't have to use their services again, I would know the exact type of high-quality I would get if I had to get further repairs. read more

Everyone here was amazing. They talked me through all the repairs that were being done and made sure it was okay to move forward. My car went in looking not so great and came back sparkling. They finished quicker than the estimated time as well. read more

These guys are the very best, they go out of their way to accomadate everyone that walks in the door, good job on the repair. thanks

I was referred to Euro Collision by another smaller body shop that that didn't feel comfortable working on my very new vehicle. Chris and his team did outstanding work, were extremely professional, and finished ahead of schedule. I dropped it off at 11, received an automated text message and follow up call at 2pm the next day notifying me the car was ready. The car literally looked as though it was fresh off the lot (it's six months old) because they thoroughly cleaned and polished the whole thing, inside and out. And all of this was done at a reasonable price with very transparent pricing. I would definitely go here again and refer anyone to do the same. read more

Euro Collision - Body Shops Near Me - Chicago, Illinois

Terrible service. Terrible repair. Had to sell car for scrap. Company accused me of not being a customer but after being challenged they admitted it. Car was not repaired. Left rear tire was unbalanced and had 4 inch gash bounced violently. Seam underneath was left open so water could intrude. Left 2 voicemails and 2 live messages. Even if they didn't know who I was they knew the car and could have called back. Very dangerous repair. Very bad repair. Even worse service. read more

Had a detail due to some leakage of paint/alkaline material on my car from work garage. They did a great job and got it back to me quickly. 3.5 year old car that has been thru MULTIPLE college moves looks almost new. Staff helpful. I got my original estimate in Lincoln Park and they were equally helpful. read more

I had my car repaired here and unfortunately, I had one of the worst experiences with a business. I had to come back five different times before they finally got the job completed. Even then, my GPS ended up being damaged throughout the repair but I was tired of going back and forth to the shop at that point. At the end of the day, I spent five back and forth trips, two rental cars and a broken GPS to finally get my car back in the shape that it now is in. Now my GPS is broken and unless I want to pay $600 to get it fixed, I'm stuck with it. Every time I would come back to pick up my car, there seemed to be another "fix" that was needed or delay in the job. From parts they forgot to order, screws being loose or buttons not working properly, the entire process was a complete disaster. And then to top it off, I drive my car out of the shop to find out a few minutes later that my GPS stopped working. My contact at the shop was very friendly, however, there was never any sense or urgency or genuine care for what I was going through and fixing the problem. Given this experience, I would never go back to them nor recommend their services to anybody. read more

Used Euro Collision for bumper repairs from an insurance claim. The staff, from initial visit for inspection to final repairs and pickup, were all super. Very personable and conscious of my vehicle needs. No rental was needed, but was offered. Once part was ordered and received, I dropped my vehicle off on Monday and picked it up on Thursday. Work and repair was excellent, and the car was cleaned inside and out. read more

Brought my car there through Geico. Excellent communication and customer service. Work is top notch, they even detailed the car for me before giving it back. Amazing work! read more

We had a minor fender-bender with our car and our State Farm agent directed us here for an estimate. We're so glad he did - the service here is second to none. Everyone there - EVERYONE - made us feel as if their number one goal was to take away all of our anxiety, worry, and stress and make us feel better about our situation. The space is so clean and comfortable, it's like I was at a car spa and not at a repair shop! I really really appreciated their personalized service and attention. I'll be going back to them for all of our car repair needs! read more

If I could give 10 stars I would! I've used Euro for the past year and have been well-taken Carr of. Last week the had my Jeep and was on a tight schedule. Euro came through lie a charm! Highly recommended! read more