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Recommended Reviews - Eurolines
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For $36 USD, this was a cheap alternative to the Eurostar from Brussels to Paris, especially during the holiday season. The bus ride was about 4 hours long. The bus stop was not actually at the MIDI station and no one in the station could seem to tell us where it was. It ended up being outside of the station across the street from this office. We were running around Amazing Race-style trying to find the bus stop. We didn't get to print our ticket ahead of time but the office wouldn't print it for us so I had to print at the internet cafe next door and was the last person on the bus. Stressful... read more
7 years ago
Absolutely horrible experience! I booked a coach bus ticket from Cologne to Dusseldorf. It did not arrive at the time it was supposed to. We were fine the first 10-15 minutes but started worrying if it was coming at all. I tried the "track the bus" function on the website but it did not work. I called into the number on the website and it said the office was closed but if it was urgent or something regarding a current trip, to press star to be brought to the emergency line. After I pressed it, there is a voice recording saying it was experiencing high volumes of calls and that I should contact the ticket booths, the website or try calling again. It then cuts the line and not allow you to wait at all. Throughout the next 45 minutes, I made a total of 8 calls spread out, but not once was I able to get through. 1 hour after the supposed departure time, we were fed up and ready to pay whatever train we can find to get us to Dusseldorf. That was when the bus showed up. I note that they have my contact information including my email through which they sent my tickets . Why was there no communication whatsoever on the 1 hr delay and why was there no way for the customer to contact to find out what was going on? It feels helpless when you are in a foreign place especially at nighttime and dependent on your bus to arrive. By the way, after the bus arrived, there were no apologies or any explanation from the driver for being so late. Driver's attitude was also not the best. Definitely will avoid Eurolines at all costs. read more
More info about Eurolines
Place de la Constitution 10
Grondwetplein 10
1060 Saint-Gilles
Belgium
Porte de Hal, Saint-Gilles
Directions
02 538 20 49
Call Now
Visit Website
http://www.eurolines.be/fra/
Hours
What time does Eurolines open?
Eurolines opens at 9:30 AM on Monday, Tuesday, Wednesday, Thursday and Friday.Eurolines opens at 9:00 AM on Saturday.
What time does Eurolines close?
Eurolines closes at 6:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Eurolines closes at 2:00 PM on Saturday.Eurolines is closed on Sunday.
Mon-Fri 9:30 AM - 6:00 PMSat 9:00 AM - 2:00 PMSun Closed
Other Amenities
Does Eurolines have free WiFi?
Yes, Eurolines has free WiFi.
















