Had an incredibly racist and awful man refuse to let us board the bus out of Brussels to Amsterdam claiming our ticket wasn't in his system (even after the ticket broker showed him it was). Apparently, this employee does this all of the time (to black passengers). Avoid this company at all costs and just book on Flix Bus. read more

Rude and always late. Your better off paying more for other lines. You've all been warned.

As a Belgian, I am appalled and embarrassed this is one of our main points for international travel. The state of the waiting room, the area outside, and the service are all disgusting. If I could give less then one star I would. For the capital of Europe I seriously expect more from such a frequently used place. When many foreigners come this is one of the first travel areas they are in contact with. Unacceptable and total embarrassment. I have had to use this service for many of my travels abroad and nothing has changed yet. read more