I rarely write a review however, this was by far the worst service and food experience we have had…read morein Piemonte. A beautiful setting and atmosphere was all but clouded by a dish of cold and mushy gnocchi swimming in a pesto cream sauce sprinkled with few lonely pine nuts for accent. I am sorry but, this was an absolute insult to all the wonderful restaurants, chefs and wait staff in the Langhe region. To top it off, the service was slow and completely unprofessional. My only advice to the kitchen and management, please take the time and attention it took to bottle the Barbera d'Asti we tasted! I know you can do better!

First time staying with you guys, really enjoyed it. Rooms are very comfortable and breakfast is…read moredelicious, great selection. Thank you.

I didn't plan to visit novi ligure or the hotel; but a had a day to kill before the hotel prices…read moredropped in Milan after design week. Turned out to be one of the most fortuitous happenstances of my trip. The hotel is lovely, but the food is out of this world. I ate both lunch and dinner here, a total of three dishes and each was eye closing delicious. Out of the way place, but if life offers you a chance to visit, do so.

I think the Relais Villa Pomela is a good spot to stop if you happen to be in the area, though I'm…read morenot sure this specific destination is normally a tourist spot. i stayed for a work trip, though, so location was perfectly good for me. I had a relatively large room, but some colleagues had small rooms and one had issues with her curtains continuing to billow overnight with the draft and they were approaching her bed apparently. She didn't seem really relaxed. My room, however, was perfectly nice, though the bed was very hard (didn't upset me, though as I slept great!). I had a little desk area and entry way with a closet, so plenty of room inside the room. I also had a deck looking out onto the garden (unfortunately I didn't get to see much of it since I was working and instead most of the time). The bathroom was large enough and clean (the entire room was spotless actually) and while I could have used a little more soap and shampoo, it was nicely appointed. There was some street noise (from the parking lot more so) that could be heard plainly and if someone was directly outside your room in the hall, you could hear that as well. However, overall, I didn't think there were any noise issues (oh wait - I take that back - one night a family stayed there and one of their kids was running in the halls, but I can't blame the hotel for that). Breakfast was decent - the typical meat and cheese and such with pastries and then eggs and either sausage or bacon daily. Coffee was good, but I did have to seek out someone to get coffee as it's not out and the service wasn't very helpful unless you went back to ask (or they happened to see you just entering). It tasted great, though! I also visited the bar and had dinner and lunch there. The bar was nice, and while it looks closed, they do staff it if you ask. Wine list was nice and I think they actually have their own vineyard and I tried one wine - quite good. However, dinner wasn't that great. We did the tasting menu one night (3 courses with wine) and I wasn't that impressed. The risotto was very undercooked (I love risotto, but super crunchy it should not be!) and my pork was very hard - almost impossible to cut through and very dry. Dessert was pretty good and the house wine was tasty. My sentiments were echoed by a number in our group. Lunch was better - aspargus ravioli with black truffle. Very good, though I wasn't expecting it to be drowning in cheese sauce on top. Flavor was spot on, but way too rich to finish. All in all, the hotel itself was nice, but I'd skip the dinner and go nearby instead.