Ive done business with them for 5 years. They hire a new general manager and he has no respect for customers and no regard for family safety. I bought 2 vehicles from them and because one was a lemon and had multiple repairs under warranty and others that were supposed to be under warranty, but they said that part was not covered. I went in to see why they canceled multiple times for a repair I needed and when I was there they reccomended I should go to the Audi dealer instead. As I was driving to the Audi dealer I received a phone call from the general manager saying that I am always mad and he Milo get wants me to come to the business. And he was calling to make sure I did not write a bad review or as he said blow them up online. I explained that they have been trying to fix the same issues multiple times and that is why I am in a bad mood. So a couple months have gone by and I did not write any reviews but I am now because I was having work done at the neighboring mechanic shop and they noticed I was missing a lug nut They said to go next door to euro and buy one. I went o er there and the manager came out and said he would not sell me a lug nut and told me to go somewhere else. Said he does not want to do business with me. So my families safety was definitely not a concern for him. This used to be a good company but the new manager is not a good person. I will add that the service manager D.J. is a great person and the only reason I have stayed doing business with them this long and bought a second vehicle. I trust D.J. and believe he tried to do the best he could with what the company allowed. Based on the general managers demeanor, and just friendliness and professionalism I would NOT recommend this company anymore. read more

You sold my daughter a 2025 Volvo xc40 last week with a SALVAGE TITLE you know LEMON TITLE for full retail price and took her trade in on top of that. Tommy absolutely knows what he did he called it a by back and did not disclose that means a LEMON TITLE after she tried to bring the car back after only 2 hours after her insurance company would not give her full coverage on the vehicle because of the title. Tommy got brave and called her liar when Kyle the sales manger came into the room & Kyle co-signed by telling her she could not return the vehicle after 2 hours because they did not want the vehicle back because now the 2025 has had 3 owners on the title or some B.S. he cooked up any how this is my daughter they ripped off I just want to know how Tommy & Kyle would feel if this was their daughter that had been taken advantage of. I will be posting this on Google, Facebook Tic-toc, Instagram & asking the local news outlets if they are interested in a story of how one local car dealership takes advantage of people with deceptive sales tactics. EVERYONE STAY AWAY FROM EUOPEAN MOTORS!!! read more

I highly recommend! I've always had honest great work done and DJ always goes above and beyond. These guys know how to work on your vehicle and treat you right at the same time. Thanks again DJ! read more

My car purchase of a Jag today was a very pleasant experience. Tommy was very helpful and there couldn't have been a more pleasant shopping experience for a vehicle than that I had today at European Motors Ltd. Emma the dog even came to greet me a couple of times . We took a drive in the vehicle got a feel for it both on street and highway surface and Tommy explained everything on the vehicle that I had questions for . I would give this dealership ten stars if I could . Very friendly , no hassle experience , very clean , and the staff has integrity and long standing. Thank you so much . read more

I get all my Audis and range rovers serviced here and they do an excellent job. They get the work done usually in the same day. Their pricing is also better than most of the dealerships. The employees are all super kind and trustable. They will not try and rip you off. read more

Classy place. This place is clean and friendly and a step above the competition. I really enjoyed my experience and purchased a vehicle with them I would come back anytime. I've got nothing negative to say. read more

European Motors Limited - Auto Repair Near Me - Cedar Rapids, Iowa

I was working on my Mercedes and managed to run the battery dead which created errors and essentially locked me out of my vehicle. After some research and attempting a few things, the suggestion was to have it towed to a dealership. Unfortunately, I had the vehicle positioned in the garage in a manner that would not allow tow truck access. I called European Motors and they seemed to know what the issue likely was and how to resolve it. I explained that I couldn't get the vehicle to them and they offered to send a technician to me. He was there within a few hours and resolved the issue within minutes! I wasn't a customer of theirs but they have earned my business now! In an age where customer service is not the norm, they went above and beyond. If they will treat a new customer this way then I can only assume they will take care of their loyal customers even better. read more

The service department was terrible. I made my appointment for oil change and another minor service more than one week ago for and showed up at the right time. I was told that it would take about 90 min. I told them I would be back there in two hours to pick up the car. When I returned the work has not started yet. The service manage made up some half-ass excuses and asked me to leave the car there for the rest of the day. Unbelievable! Will probably not go back there again. I have had good experience with them before. read more

When I bought my Jaguar, the sales person promised me 1 year of free oil changes. He said , just text him and he would make the arrangement. 1st time was seamless and if they would look, they could see that the oil change was free and who authorized it. This individual apparently does not work there anymore and they can not find any information from him regarding this. They will not take my word for it and will not honor his promise.. Never believe them and always get it in writing- if you choose to shop there. read more

We bought a used BMW X3 from European Motors and could not have been happier with the car or the purchase experience. Despite our visiting the showroom close to their closing time, which was completely unintended as I saw the car and just wanted a quick look, they were very helpful, generous with our schedule and practically insisted that I take a test drive 10 minutes before they close. European Motors treated us very well. read more

My husband and I have bought multiple cars from European motors. They make buying a used car easy and painless. Suzy, Pete, and Tommy are professional, knowledgeable and nice to work with. Please don't hesitate to buy one of their cars, we'll be returning again one day. read more

It's a big deal when you can find a car place that you trust. This is that place. I've purchased several cars from European during the last few years including a Mercedes SL600, a Mercedes SL500, a Mercedes E320, and we bought a fun little Mini Cooper for our son. They are fair and I trust them. During the rare occasions that our German cars require service, we use the service department at European. They have also provided good service on the Volvo's that we have owned over the years. read more

Stay away from European Motors. They do not stand behind the cars they sell. Customer service is worse than poor. They are rude and insulting. They are flim flam experts and use made up mumbo jumbo about Iowa law as an excuse for why they won't fix the radio that didn't work when I turned it on for the first time after I drove the car off of their lot. read more

I just bought a modified Audi from them. Over the past 15 years, I've been a service and now a sales customer. They have had interesting and unique Audis, BMW's, Porsches, and even a Ferrari several years ago. They were very helpful and the sales process was easy and quick. They've done some really cool vinyl wraps recently. I will definitely be back when I need another car. read more

Great follow-through and care for our situation. Several months ago we had shared we would be in the market soon for a 2nd car. It was such a blessing when Suzy called to ask us about our possible interest in a car they'd taken in on trade. It was PERFECT!! Not only was it outrageous to be remembered but then to have it be the exact car we needed...you really can't ask for more. Thanks Suzy for doing what most don't do today-listen and follow-up. read more

The service there was horrible and their customer service was crap. They are a bunch of crooks and don't offer to fix the problems with the cars nor do they lower the price for the cars that do have problems. read more

After going in a second time looking to purchase a different car I received a whole new experience. After talking to the owner about what had happened last time he seemed apologetic and wished that I would have called and talked to him about it first. He also seemed to be very concerned about his business and what negative effects my review could have caused to his business. After talking to him a bit he seemed to be have taken a positive outlook from my feedback also, regarding my comment on how the workers dressed, he purchased all new uniforms for all employees, and they look great I must say! He also put the mechanic who worked on my car on un-paid leave as he investigated what had happened. Overall I was very satisfied with how seriously he took my feedback on his business. Lastly when it came to purchasing a car he gave me a great offer, although I am still considering it. The owner, Pete, and salesman were very friendly and knowledgeable about the car itself. They also helped me find a warranty and incorporate that into the price. It went very smooth and am seriously considering purchasing my next vehicle here. I would like to thank all employees at European Motors for making my second visit much better! Will consider them for my needs in the future. read more

European Motors in Cedar Rapids, IA is a great place to buy a used car! Pete and Suzy were very helpful and made me feel confident and secure about the vehicle I was purchasing before I made the 4 hour drive to check it out in person. The used car I bought from European Motors was better than expected and the transaction went smooth. I will definitely check out their inventory when I am in the market to buy another used car. read more