The extraordinary kindness and care our family received when My mother Barbara passed away was…read moreexcellent and Ed and JeanA Whisenant along with Allen, Floyd and the entire staff went above and beyond to make this difficult experience easier for me. Their attention to even the smallest details helped me as I dealt with her passing. after calling the funeral home and speaking with Ed about having my mom's service at her home church in Morganton he explained there would be no additional charge. A funeral that would have cost over $8000.00in Morganton was much less at Mackie and we were pleasantly surprised when planning. No one likes to deal with the death of a loved one but if I am ever in that situation again, I will not hesitate to call Mackie and speak with Ed and his staff...what a kind and loving family organization!

The only reason I gave 1 star is the gentleman who transported my mother from the nursing home to…read morethe funeral home. He was very polite and caring. On the other hand Ed showed no empathy at all. I didnt get to sleep until 6am after losing my mother only a few hours earlier. I felt as though I was being stalked. I kept getting Call after call after call back to back until I answered. When my daughter and I arrived at the funeral home I felt rushed still trying processing what had just happened. Because my mother had to be transported to OH, the funetal home there had to be notified. Ed left me standing. Not offering me a seat while he was on the phone, doing is job. When leaving, he kept telling me to amswer the phone when he calls. After finding that the person handling her estate had not pay her life insurance in the past two yrs, we called and asked if Mackie offered a payment plan. The answer was no. We had called around and found that Bass funeral home would allow payments. Ed couldnt get my mother out of his establishment fast enough. He was worried that Mackie would be listed on the death certificate that had been delivered to the nursing home already I let him know it would be taken care of and I would return it when I came to pay him the nearly $400 that he charged to take my mother from Hickory to Granite Falls. Ed was more concerned anout his needs than our families needs. After boasting that he was the least expensive funeral home in 3 counties, we found Bass Funeral home about 1/4 mile away who was kind, caring and 1/2 the price of ehat Mackie had quoted us. Bass was sympathetic and empathetic. They even paid Mackie thier ridiculous fee for traspoting my mother. Bass would have charged less than $200. One more thing, Ed hung up on the social worker that was helping me with arramgmemts when he realized that we were taking her to another funeral home. What an insult to the memory of my mother!

Very caring and professional. I am familiar with the…read morefuneral homes in the area and they are by far the most professional.

They messed up my Daddy's obit and left my mother out...When i called to get them to fix it they…read moretried to blame my dead daddy for it..When his niece tried to correct it in the comments they immediately deleted it!....that is disgusting and pathetic...Went to the viewing and due to the overwhelming crowd, I asked if my brother and I and his 90 year old sister could go in to see him and was told that we couldn't until someone else showed up...i asked who would need to be there in order for us to go in to see my daddy...i was told "the one who pays the check"....as my father paid for his own funeral and he was laying in there i didnt see a problem but they did. the most unprofessional, rude people i have ever dealt with....don't waste your money

Bass-Smith was in charge of my sister's memorial service. Her death was very unexpected and we…read morewere grateful that the family running Bass-Smith were very compassionate and understanding that the service wasn't something we already had planned. They not only helped us with what the steps were to get ready for the service but they were a shoulder for us to cry on during the worst time in our lives. They are in charge of the cremation that is completed on site. My sister passed on a Tuesday and they had everything ready for her memorial service that following Saturday. Thank you again Bass-Smith for the love and compassion yall show to every family that yall service. ---The Haynes Family

Having the benefit of getting my documents notarized on a Saturday was was great. Customer service…read moreis top notch and he makes the experience very easy. In-out within a few minutes. Highly recommended this notary for others to utilize.

Very accommodating and professional. My husband is a truck driver and getting him to a Notary with…read morehis rig is difficult. We sincerely appreciate the mobile Notary service and the professionalism.

Sossoman Funeral Home staff know their business. They will guide you to affordable options for…read morefuneral services, and will work with you toward fulfilling special needs. There is no pressure to do things any way but your way. They have been in the business for over fifty years.

Stored our RV over the 2023 summer. Everything worked out smoothly. No worries about vandalism or…read moredamage. Staff is quick to respond to our questions. Rates are reasonable and fair.

We have stored our travel trailer at Bamboo Mini Storage for the last couple of years, and we have…read morebeen very pleased. We felt that the camper was safe there and the staff was quite friendly. When we needed special access to water once, the owner, Bryan, went out of his way to accommodate us. We recommend them highly.

BEST move we've ever had! These guys were professional, thoughtful, polite and careful…read more They were great, and easy to recommend.

I found these folks for my friend who was a senior and moving and needed moving. They are amazing!…read moreSo happy I found them.

We dealt with Bass-Smith after my Dad passed away on March 4, 2023. They were beyond wonderful…read more Cordell Austin is who we worked with. He was beyond professional and courteous. They made us feel comfortable during a most difficult time. They even helped us make phone calls regarding possible life insurance policies. We used Bass-Smith when my Mom passed away in 2011 also and they were wonderful then as well. I wouldn't go anywhere else.