We used Boston Audio Rentals to deliver and install a Pipe & Drape for our November 2022 wedding…read more Despite assuring us that they had been to our venue "many times" and would be able to provide the Pipe & Drape, they failed to properly set up the Pipe & Drape as agreed and have since failed to respond to our request to discuss the issues following the wedding (other than one email suggesting that the problems with the setup were somehow our fault). We had a terrible experience with this company and would strongly recommend not using them. Prior to our wedding we told Boston Audio Rentals that we needed the Pipe & Drape to hide the tables which would be preset prior to our ceremony. We gave them the required setup and a picture from our venue from another wedding with our desired setup months in advance (see attached), and they received a diagram from our venue. Based on this information Boston Audio Rentals told us how many sections of Pipe & Drape we needed. On the day of the wedding their employee showed up and had no knowledge of the setup we required and had to dig through his emails to find the diagram. Once he set it up, he called the groom (point of contact) and explained that he did not have enough sections to complete the desired setup (that Boston Audio Rentals had agreed to months prior) and that he was too far from their office to obtain more sections. As you can see from the picture attached, the setup does not conceal the back of the room at all and further the sheets were also sheer which both obviously completely undermine the entire point of the Pipe & Drape in concealing the tables. We expressed our dissatisfaction during the day of the wedding, and only after involving our venue coordinator was she able to reconstruct the sections in such a way that at least the back of the venue was somewhat obstructed, but far from the agreed setup that we had paid $1000 for (plus a premature tip that was given upon the employee's arrival). We have since reached out to the company who has been almost entirely unresponsive and now suggests the problems were our fault. This experience was extremely upsetting on our wedding day. We also wanted to note that we had no other complaints about any other vendors from our wedding other than Boston Audio Rentals. We would strongly recommend avoiding this company not only for the bad outcome, but also their extremely disappointing customer service and lack of care in their final product.

Great equipment and helpful, friendly service. Prompt drop off, setup, and breakdown.read more

We used ALU for a non-profit gala at a hotel and Kenny and his team were wonderful. Worked with us…read moreto put together a proposal that worked within our budget, and technician worked hard the night of to ensure our needs were met. Made recommendations on how much equipment was needed for the size of our space, which we chose to not listen to, and turns out Kenny was correct - really knows his stuff! Responded very quickly to emails and came recommended by another non-profit group. Would recommend and use again in the future.

This is the best there is.very reliable. My go to for any event…read more Kenny and his team are the best, I've been going to them for the last 3 years, and recently I had a last minute call, literally the previous night for an event the next day. Kenny made sure I was delivered with the systems, his team has setup system in my events and made sure everything was in order. Punctual.

Excellent services, delivered tables professionally, promptly and very thorough with communication…read moreand details. I had a very busy meeting needing tables and chairs, and Pere not only provided everything that I needed, and helped with all set-up. He also gave suggestions on the set-up of my room to maximize my building's filming and audio capture. We will use again and again! -Dawn, Boston, MA

Pere @ LPF Studio was great to work with, we rented tables and chairs for a graduation party…read more Pere communicated promptly and clearly, delivery and pickup completed as promised and handled smoothly. Thank you, Pere, for your excellent service, would rent from them again, highly recommended.

Chapin and the whole team at Boston Light & Sound are incredibly knowledgeable and honest. I highly…read morerecommend them for any service they offer!

Over the weekend we had a community movie night at a small park. Ryan Brush was my contact and was…read morenothing short of amazing! Ryan was so thorough and helpful through the whole process. We showed the movie Halloweentown on a huge blowup screen that was setup in the outfield of the little league field. Ryan was professional, kind, patient and extremely helpful. I would absolutely recommend Boston Light and Sound and Ryan! The night was such a hit that the city plans to use them for many more future events! Thank you Boston Light and Sound and Ryan for such a successful night!

My organization recently contacted Gemini Audio for help setting up a large screen tv and audio for…read morea presentation at a large event we were having. My whole team was absolutely dreading having to deal with this aspect of the party, but Gemini not only made it go smoothly, they made it easy and even pleasant. David called me back immediately to give me an estimate, gave me great advice and fair pricing, and was continuously in communication, which gave us confidence we greatly needed! On the day of the event, Keith the technician showed up EXACTLY on time despite our remote location and was incredibly helpful with the installation. He even went above and beyond and helped us troubleshoot some issues we were having getting our presentation going - the man deserves a gold medal. If you're looking for a reasonable, reliable, and friendly team to help you through your tech nightmares, this is the only place you should call.

We hired Gemini on a last min whim for a large company memorial and dedication event on 11/5/14…read more The price we received from our caterer to rent a podium, sound system and mic was out of this world. So I quickly googled the nearest AV company and Gemini popped up. I have to say we couldn't have been more impressed. Not only are they greatly priced, but the employees were very friendly as well. The first person who stopped by my desk the next morning was our Company CEO who gloated that they were "Exception and WONDERFUL" and that they "really took care of us" and made sure everything was in place and tucked away. The technician, Keith and David, who were on the site to take care of the events AV needs were really helpful kind and knowledgeable. We most definitely will use them for any future AV needs and I hope anyone who needs these services will use them as well!! You will not be disappointed.