Excellent service all the way around. Quality work. Peter did a fabulous job of cleaning our area…read morerugs and upholstery. Highly recommend.

Excellent service! Carpets looked great, smelled fresh! Peter was on time, very professional, great…read morevalue for service! Would definitely recommend for your carpets!

Grateful for the thorough job they did on short notice. Like others, there was a stain they didn't…read morethink would come out that came out completely after their deep steam cleaning. Definitely recommend.

Highly recommend this service, Bryan is very knowledgeable and gave me excellent advice on dealing…read morewith future stains. He was worried about a few in the carpet but eventually removed them all. I will definitely use this service again. My family and friends were amazed by the results. I have two dogs and I thought my carpet was completely destroyed from their pee and poop stains. Bryan thank you for reviving my carpet. When cleaning the carpet Bryan doesn't completely soak your carpet in water like most cleaning services, so the dry time is reasonable. The price point was terrific, I quoted about three other companies and his was the best deal.

They were timely, thorough, polite, and went above and beyond the call of duty to clean the carpet…read morein our basement.

Byron did a great job! He was on-time, professional, courteous, and kept us updated as he…read moreprogressed. The bathroom tiles look brand new. The price was not outrageous and I couldn't have done the job myself. Thank you!

We got off to kind of a rocky start because I had understood their rep was coming between 12:00 and…read more1:00. He didn't actually arrive until almost 5:30. He was tired from a long day and didn't do the best job on my carpet. I let the manager know and he offered to send a new guy first thing to re-do the cleaning. The second person did a perfect job, and I'm completely delighted with the results, and impressed that the manager took my complaint seriously and made it right efficiently and at no additional cost to me. I'd absolutely recommend Stanley Steemer for your rug cleaning needs.

No stars. Was told today that someone would arive between 12 and 5 then they called and said they'd…read morebe there at 2:30 then they said it woukd be after five then they called and said they're on their way at 5:30 They show up after 630 and I told them to leave. Will not hire them again!

A1's service was excellent. They worked to accommodate our schedule, and were very communicative…read moreabout when they'd arrive and how we should prep for the carpet cleaning. They took care while in our home (e.g. bungee-cording the front door to minimize draft when using the suction hose). And they gave clear and helpful instructions for how to ensure the rugs they cleaned dried well.

Long review but it's worth the read:…read more I cannot say enough good things about A-1 Carpet cleaners. From the responsive scheduling to the thorough carpet and rug cleaning. We are in the military and have used many carpet cleaning companies around the US. We have 3 pets (cat + 2 large dogs) and 2 kids (potty training age and infant). We only rented this house for a year, but by the time we were ready to move out you could see outlines of all the furniture and the carpet was 10x darker in high traffic areas. Joe was so knowledgeable on what works and why. He didn't try to upsell you on nonsense and he graciously gave me some discounts after discussing all the rugs and carpet needs. I rented a 1900sq ft house and ~1500 of it was carpeted. I knew this was going to be a dirty job. I even saw the water being drained after he was finished and let's just say red clay dirt is not pet friendly. I warned Joe that this isn't our first rodeo with renting and landlords often try to take our deposits. They claim that the pet odor is still too strong or they need us to pay for more cleanings (one made us clean 3x). He promised the carpets would look better than before we moved in and he was right!! I got a phone call that same week saying they were going to return our deposit and they were so thankful for how well we took care of their house. Mind blown is an understatement. Stop searching and just pick Joe!

Amazing job! The carpets in my boys rooms were horrible. These two ladies left those carpets…read morelooking new again! The house smelled so good when I got home and so clean!

Incredible commincation and rapid response to resolve my issues. Fantastic. I would definitely…read morerecommend them.

The worst company I had ever seen in my life (I am almost 60 years old). Their "project manager"…read morehas no idea about basic repairs and charges the insurance at least 2-3 times more than a good handyman (not a professional). In fact, Paul Davis is an intermediary; they have no their own maintenance workers. They take the contract from insurance and then hire the cheapest handyman they find (some of them with no stable jobs, just hired by day) of course to make big profits. Their work is slow, low quality and expect you to pay a part to move faster. Never ever hire these guys!

Mike and his son Seth have helped me with both carpet and upholstery cleaning for several years…read more Their work is impeccable and their professional and friendly demeanor a real plus. I count on them twice a year for spring cleaning and pre-holiday freshening. They're the best! PS: Also great for cleaning outdoor cushions & pillows!

A great family business! We've used them for all of our carpet/upholstery cleaning needs and have…read morefound them to be professional and very reasonably priced. They have an amazing attention to detail and do incredible work.

Highly recommend! very thorough and carpets looked and smelled great! Fair pricing too. You…read morecan't go wrong with Doug.

Fast, friendly service and excellent results! We really appreciated the thorough, knowledgeable job…read morethat was done. :)

Our home suffered extensive soot damage due to a gas company incident, leading to a six month-long…read morecleaning and restoration process managed by Rainbow Restoration in Charlottesville. The experience was marked by poor communication, lack of oversight, and careless treatment of our belongings. Key problems included delayed and inadequate packing of personal items, damage to property during cleaning and restoration, subpar repairs (such as the minwaxing of countertops and sloppy painting), and unsanitary conditions left by workers (urinating all over and around the toilets). Carpet installation by Sherwin Williams took three repeat visits to correct the initial unprofessional installation. We had to often intervene to document losses and secure appropriate reimbursement from insurance, ultimately recovering significantly more than originally proposed by Rainbow. Despite some helpful individuals (notably the 1800 Pack Out crew and certain staff like Cody), the overall experience with Rainbow Restoration was unsatisfactory. While many of our issues were ultimately corrected under the direction and persistance of Cody, most of them could have been avoided with better communication and oversight. We recommend stronger oversight, professional cleaning services, and better communication with clients in such situations. By the end we felt more like an insurance claim rather than the home owner and customer. Not recommended for whole house clean up and restoration. I would have liked to have written a positive review, but the positives were few and far between.

I am very pleased with the quick response. The Rainbow team was efficient and professional during…read morethe process. I met the team evacuating the water and they were impressive. Shawn communicated to us during the process. I met the rest of the team I wish I had gotten more names. They were all helpful. Tony finished up with setting the furniture and even came back to clean up drywall dust in the bathroom. Making a second trip to clean was over the top. The tenant was able to move back in after a relatively short time. It could have been much worse. Thank you, Rainbow!!!