Avoid at all costs. What maintenance? Staff has been/is fully well aware this ceiling has had water…read morepouring through it, does nothing. Won't intervene. Water damage, bigly so, occurs on walls at floor level, nothing occurs. Maintenance, where? Repeated attempts on all of this got us nothing but hit with lease violations for reporting stuff. While you are at it, avoid all IPG properties.

Careful about these folks. Their owner, Elwood (Woody) Ginkel, really enjoys anonymity and refuses…read moreto deal with tenants in person and will only communicate through his office staff with snail mail. His responses usually tell you that he didn't take the time to fully read and understand your complaint. At lease end, they will not walk through with you for a final inspection. They do their own walkthrough after you leave (shady). I hired my own cleaner and took pictures. Place was spotless and I even left them chocolates. Got my security deposit back 22 days later and was shorted $335 for 'black stains' on the living room carpet. No pictures or explanation. I emailed them asking for pictures of the stains, what they did to try and remove them, proof that it was my unit, etc. I got a response nearly a week later with a single full-frame closeup picture of some carpet with a black smudge next to a piece of paper with my unit number hand-written on it. Picture had no explanation/context, no timestamp, and was a closeup of some carpet (no way to prove it was even my unit). Elwood responded 2 weeks later, didn't address any of my concerns, simply stating that he believes the charges were fair and just. Other Notes: Maintenance man entered my apartment without consent or prior warning to change smoke alarm batteries that did not need replacing. Another maintenance man entered my unit per my request, but was caught rummaging through my cupboards. Police report filed with video evidence. I brought my concerns to property management and they dismissed my claims. Elwood/Woody refused to meet or talk with me regarding the matter. There is a garbage room located at the bottom of the central stairwell with no ventilation other than the stairwell, so it starts to smell quite often. When the smell gets unbearable, they paint the walls to mask the smell. The building is right next to an urban highschool. Somalian youth make up the population. I was woken up nearly every school day to loud screaming/swearing and fist fighting. Not family friendly. The garage ceiling has all of the plumbing pipes, which commonly leak (you can see water stains on the concrete floor). The ceiling is covered in a fire retardant coating that has a ton of mold growing in/on it. Landscaping is mediocre. Communal dryers would always leave my clothes damp due to bad airflow/lint-clogged ventilation. Be careful and take pictures. The office staff ladies are nice, but fairly slow.

When I first moved in about 5-6 years ago, the place was welcoming and the staff friendly…read more Maintenance was always a pain to get scheduled and there were issues when I first moved in that NEVER got taken care of. After a few years, the original front office staff I dealt with were replaced. The current staff is only worried about how much money they can make or how much they can nickel and dime you. Issues I tried to get fixed that were problems before I moved in were suddenly my fault and the correspondence i gave magically disappeared. This place has gone downhill hard. The uncaring staff, the garage break-ins they don't care about or bother to moniter, the scams they pull to charge you extra at move out...disrespectful. I lived in NYC for decades and didn't deal with the problems I had to deal with the last year of my residency. Avoid this place and make sure you document every little thing that say....they WILL try and screw you.

I've lived at Melrose Gates Apartments for over a year and recently renewed my lease for another…read moreyear. The experience I have had at Melrose has been great. The staff and Nate do a great job in keeping the complex running in top shape. Over the time I have been here much has been remodeled: gym facility, indoor pool, and apartments (which includes central air conditioning and newer layouts plus appliances). Staff has always been quick and prompt to respond to any maintenance requests and the bike trail that surrounds the complex and goes up and down the Mississippi is amazing!

I have lived at the Brownstones for a little over 4 years and I love it! I have a corner studio so…read morethe layout feels spacious. I have all new windows and my kitchen was recently painted and had new cabinets put in. The building is over 100 years old but it doesn't feel like it. The neighbors within brownstones are friendly, the rent is affordable for the area and allow dogs. Downtown is literally steps out the front door. As someone who prefers to live alone, it's a great place! +Affordable rent for a decent sized studio +Dog friendly +Off-Street Parking +Attentive Maintenance/landlord

My son lived at Brownstones for the past 1.5 years. This was his first experience having to pay…read morerent and communicate with the landlord without any help from me. John, the property manager, was easy to communicate with and quick to respond when there was an issue. The apartment had a lot of character and was a decent size for a studio. The price was fair and manageable for one person. The area is a bit shady, especially at night, but it is downtown Minneapolis, so that is kind of to be expected. If you like downtown living, this is a great place to check out! My son took good care of the apartment and got his security deposit back when he moved out. I am aware of landlords who will not give security deposits back no matter how great the condition of the apartment is at the time of move out. This was a great experience for my son. The only reason I am leaving a 4 star rating instead of 5 is the location. The company was fair and very nice to work with!

CSM refuses to deal with obscene noise issues…read more Living in an apartment building there is bound to be noise issues. I have lived here for years and yes sometimes there is some noise. For the most part, it has not been an issue. However, my current upstairs neighbors have been making obscene amounts of noise. It sounds like elephants having sex. But it happens for hours everyday. I make my first complain in early April 2024. Management acknowledged it. The noise persisted a couple weeks later so I lodged another complain. Again they acknowledged. Noise issues continued to persist and I have continued to file complaints but now they refuse to acknowledge. I started going to the office when these issues happened, in addition to the written complaints. One of the managers even came to my unit to listen to the problem first hand. She then left to go talk to the neighbors. However, the noise persists. The last communication I've received is that the upstairs neighbors will move soon and they promise to try to stay quiet in the meantime. There has been frequent noise since then, but my complaints are now being ignored. I want to mention once again that I have not had this issue with any other upstairs neighbors. This is the only time. At this point I have made at least a dozen complaints from April-June 2024. I have provided over a dozen videos proving the issue. They have seen the issues first hand. Most people would move out after 2 weeks of this. I have dealt with this for 3 months. I have exhibited an incredible amount of patience and yet they do nothing to resolve the situation. Below are links to videos on google drive demonstrating the noise issues. I'm so sorry for your ears. I've had to hear this for hours everyday. https://drive.google.com/file/d/1gkMLLubTuAQV-t8f1rUQjVZ0WYwd3fh0/view?usp=sharing https://drive.google.com/file/d/1jui3QkytinPz7Smgrdk7f37vPTwBsMt7/view?usp=sharing https://drive.google.com/file/d/1kTu1YXVRFBq-s1tTyOXXtM3j02V6RZh-/view?usp=sharing https://drive.google.com/file/d/1kRd50j1L0QOUVSqHebVbVm6K0eL5JNqf/view?usp=sharing https://drive.google.com/file/d/1jsIeKh1_hBP1zVGOvqC1N2UR33iT_07H/view?usp=sharing https://drive.google.com/file/d/1icz0fhbRafhQBYquy2s_zj5d_YYMMyUV/view?usp=sharing https://drive.google.com/file/d/1iX_caaG-ykHJjQzDGc_P6_MTpttSZOIP/view?usp=sharing https://drive.google.com/file/d/1ibizHRxhppiUpjk10KGE7T_xP_YIOvaw/view?usp=sharing https://drive.google.com/file/d/1kSRbeqmjLwk31Pz5Mw2yvvJTgjCkODqV/view?usp=sharing https://drive.google.com/file/d/1iYwLC_gGhuJd1kB1WvBXKhZu1NyV9dUy/view?usp=sharing https://drive.google.com/file/d/1ghC-Z3RCWowpUsiEm8SSXnHgev3q2i9-/view?usp=sharing https://drive.google.com/file/d/1kS6obhkqiiwPpbJ-AgqLSJB-iYUi8jHt/view?usp=sharing https://drive.google.com/file/d/1iTQUFMuCSnBxiHD77N0RP5zElPHJpH6n/view?usp=sharing https://drive.google.com/file/d/1g-2oxmKAUy0OUnNMwtIocWOzNyv3MHHB/view?usp=sharing https://drive.google.com/file/d/1mrAgtIa5xSlp9RqdKJU1WwCtDSDx5ltR/view?usp=sharing https://drive.google.com/file/d/1jwrpiz_tYtcdWKhMCmTusY5TA6PnoVDx/view?usp=sharing https://drive.google.com/file/d/1g8HxQ91k_yomBDL1UOnSTjiFEmsf8aiW/view?usp=sharing https://drive.google.com/file/d/1g8TqSpq6LLiDwZaap6d18mBE7UPNJk2o/view?usp=sharing https://drive.google.com/file/d/1jupL2Yu0ag6osxPCUeT8agnFOMW6lMQh/view?usp=sharing

This place is not toxic. Everyone is nice and won't mind if you accidentally make a little noise…read moreevery now and then. They never call the cops for anything stupid and the staff are a huge help. Don't listen to those 1 star reviews its complete bs.

I must chare how pleased I am with the management services here at Louisiana Oaks Apartments.Having…read morelived for nearly a decade I have to say that Sidal taking on this building a fw years ago wa a blessing. I love my place with a latgr great room and a gorgeous view in seasons. We're getting new paint and carpet in the common areas. WhenI need somethingnworked on, I count on a next days respnse. urgent calls brings someone to resolve it after hours. The manager is. just an all around wonderful, personable and competent resident manager. I hope to be right here for another decde.

Great landscaping, maintenance, value. Friendly staff, online communication and payment options…read moreconvenient, and underground heated garage.

I have lived at Else for 12.5 years which says a lot. My favorite thing about living here is the…read moreproperty itself. The apartments are so unique and offer the best square footage in comparison to any others in the area or that I've found even outside the city. The staff is amazing! Luke is the Property Manager and although I don't see him often, I can tell he is genuinely just a nice human. I've heard from staff themselves that he's great to work with. He also came to my apartment on a Sunday (I'm sure his day off) as I had a water alarm beeping and couldn't find it. He's open and requests feedback about the property and incorporates the feedback. I have two dogs so I've mentioned we should have a dog wash center, and we have one opening soon! I'm sure I'm not the sole reason and others have likely also requested but that just shows they listen to residents and take action. Daniel is amazing. He's friendly, helpful and obviously cares about his role and the residents. He's quick to reply, assist in anyway, and always happy to do so. I thankfully haven't needed a ton of maintenance but when I do need to submit a request they are quick to fix any issues. Rob is usually the maintenance guy that completes work orders these days and he's great at his job and super nice. He also is friendly with my dogs whenever he sees them (pretty much daily) and gives them ample pets. They get very excited whenever they see him. Anyway if you decide to rent mention that I referred you, *wink. You'll love living here!

I moved into Elsewarehouse almost three years ago and am so happy with my decision! The building is…read morebeautiful and I love my unit. The people are super friendly and great neighbors. The building also hosts a few events- a nice way to get to the know the neighbors. Charles, the guest experience manager is exceptional and both Aaron and Jann, who work in building maintenance, are the kindest and most wonderful people. I love the aesthetics (the brick is beautiful and the windows are so stunning), love the amenities, but it's the community that makes it feel like home. Highly recommend!