Unbelievable that I was just a few minutes late. The front office wanted to schedule me next week on the 28th. When the doctor has my schedule for the 25th to be induced. I told them that I'm 9 months pregnant. And, I had to be seen soon. They did not schedule me an appointment and they said I was going to receive a call back to get an approval from the office manager. This is ridiculous because I have called their office phone number to let them know ahead of time and every time I call no one picks up. Then, knowing at any moment I am due they refuse to let you be seen. Especially, that I have been waiting to see my results for a GBS swab in case I need to start taking antibiotics before my delivery date. Super unprofessional. read more

I wouldn't recommend anyone going here it isnt the same as it once was. I had my son over 18 years ago and I told my daughter to use Exodus, she sees Dr.Mcaffey (SP) and that man seriously needs to retire. He has no bedside manners at all! He is incredibly rude and is always grumpy. If you want an enjoyable experience during your pregnancy DO NOT GO TO EXODUS Susan Beach read more

Paula is rude and unprofessional. They do not care about your baby living. Paula told me like this "your baby is dead it's not alive it's dead we are going to do a D&C" any questions I had where shut down. No sympathy no compassion no nothing. Go anywhere else but here or request a different doctor. Paula a few years ago told me I was obese and needed to loose weight and I immediately switched to Cheryl because every visit she had something rude or mean to say to me. When Cheryl worked here she was the best doctor ever. Cheryl no longer works their so I got stuck with Paula this pregnancy. Paula is the worst. She will make you cry. Also they don't care about your time they will have you waiting around all day long like your time isn't valuable. read more

DOCTORS ARE INEXPERIENCED AND RUDE AS HELL! PLEASE AVOID THIS PLACE LIKE THE PLAGUE! You're going to want to read this all the way through. I am 31 yo with no children. I do not plan on having children either. 5 years ago (in GA) I had an IUD (Mirena) put in so it needed to be taken out and replaced. #1. When the new IUD came in (and day 2 of my period), the NP was unsuccessful at placing it in so she asked the dr for assistance. Instead of being gentle, he SHOVED the metal rod in my cervix SO HARD I screamed and started crying. He failed to put the IUD in also and then they blamed MY BODY for it. (Yet I had one in previously before this.) So they said they would order a new one and to come next month when I start my period again. #2. So a month later I come back and confronted the NP about charging my insurance company $450 for an UNSUCCESSFUL procedure and she had the nerve to say, "We had to charge you for something." I told her that will be disputed with my insurance company then. LADIES! CHECK YOUR HEALTH INSURANCE STATEMENTS with this company because they will charge them for NOTHING DONE. #3. Then the NP proceeded to explain that she told me (last month) I had to go elsewhere to get this procedure done because they couldn't get the IUD in. (Lies! She never said that. She said to come back to have the 3rd dr try to put it in.) So, instead, I went all the way to Town n' Country Exodus (my original OBGYN when I first moved to FL) the same day and GUESS WHAT? The dr (midwife) was SUCCESSFUL in placing the IUD in my cervix! Imagine that! And I wasn't crying at the end of the procedure. She was nice, gentle, caring and compassionate unlike those heartless, inexperienced staff members at the New Tampa location. #3. Previous to all of this, during my yearly check-up, cervical exam, that same male dr that hurt me asked my age. I told him 30 (at the time) and he asked if I had children and I said no. He said, "Well, you'd better hurry. You have until 35." If I wanted your opinion, I would've asked, but I didn't. I don't need that kind of pressure or judgement from my OBGYN. *Point blank: I don't trust these people around my body so I sure as heck wouldn't trust them around MY BABY! If I can save just one person from going to this place, then my job here is done. Please find better options from companies that actually care about you and your baby's well-being and not just money hungry. read more

I will pay out of pocket before I go back to this place. I went in for my Well Woman exam and this center was in the network. Unprofessional all around, except for the kind woman who drew my blood, took temp, etc. First, I simply asked the receptionist if I should tell her who I am. Instead of professionally saying, no, not needed, she snarkily states, "That's what the sign in sheet is for." The male doctor who did my pap, where did this creep come from? I had stated on my intake form that my husband was not with me at the moment. He asked where he is. I said he's not here. This doctor didn't stop there. He asked, "Is he in Europe, South America?" What the hell does he need to know this information for? After he does the pap exam, he tells me to lose weight. I am not obese, but I am about 20 pounds overweight. What does that have to do with a pap smear? He asks me what medicine I'm taking. I told him and he just snickers. I won't go into the details, but this A-hole was completely condescending. The icing on the cake is at the end of the consult. He asks what tests do I want. I say, a bone density test. He says that will cost extra. I say forget it. Then he says, "Don't you want an STD test?" I just looked at this creep. Then he said, "Oh yeah, your husband isn't here." After reviewing my intake again, he says to me, "What, you never wanted children?" I have been to brusque doctors. I accept that as long as they know what they are doing. But this male doctor was so out of bounds, ridiculous and so unprofessional. I felt like I needed a shower when I left that examining room. Go anywhere but this place. If you must go here, demand a female gyno. That's what I should have done. read more

Came here for a routine Pap smear and I was extremely pleased by how the staff was professional and very kind. I was a new patient so when I arrived the lady at the front desk told me to fill out a few sheets of paperwork and when I was done they called me back not long after. The nurse who took my vitals, blood, and asked me about my medical history was very nice. I did have to wait a little while to see the doc but once she arrived the process was very quick. Good clean place, would go back again! read more

This place is horrible. Been coming here for about 2 years and it used to be decent. It has gone downhill and keeps getting worse every visit. I am pregnant with my 4th and last baby and every visit takes over an hour past my appointment time. I am here today for my hour long diabetes test and the appt was set for 2pm and i have not been called back its already 3pm. Do not come here they are the worst dr office I have ever been to. Wish I could give a better review but people should be warned about how terrible it is. Do NOT come here they are not conveinient or timely. read more

This place is horrible, please stay away from this clinic. Manager and the ARNP Paula is rude and inexperienced. Look for another clinic.

Do not come here !!!! Please look for another obgyn these people have no idea what they are doing !!!!! My last appointment there was at 23 weeks they did not inform me my iron was low nor did they tell me my key tones were low as well they knew It was my first pregnancy and I told them I needed them to inform me of anything because my mom was high risk ... they did a check up 2 days later I went into labor with my baby lost him two days later because he came too early and had a brain bleed ...If the nurses knew what they were doing my baby would still be alive .... not to mention when I went back to do a check up the doctor there told me "of course he's not going to make it at 24 weeks are u crazy" made me feel like crap ... LOOK FOR ANOTHER DOCTOR IF YOU WANT YOUR BABY TO LIVE !!!!!!!! read more

Horrible. I thought I would never go back there, but of course, it's under my insurance's network. The front desk lady doesn't know how to say 'hi.' I got to the window and she looks at me like 'what am I doing there.' Then I see the nurse, not friendly at all, she acted with an attitude the whole time, I was ready to ask her if she was mistreated there because she wasn't friendly at all. I saw the PA, not a doctor (a FL thing I guess). I told her about my concerns since on a recent MRI they found Fibrosis in the uterus and Nabothian cyst in my ovaries and I feel a new lump on my breast, the whole time I was speaking with her she never looked into my eyes, she acted like she was in a hurry. She asked me how big the cyst was, I didn't know what to answer since I figured that she would find out by checking, guess what, she just got a sample from my Pap Smear and that was it, she didn't check anything. And the breast lump, she touched quick and hard that made me hurt, but she didn't even notice my lump, that part wasn't touched. I told her that I needed a referral for a detailed mammogram and ultrasound, she ignored me and tried to refer me to a routine screening anyway, even after I told her that a couple of days ago I was denied a routine screening because of the lump I'm feeling. At the end she said that I would have to make an appointment with a different doctor because she cannot refer me to anything else. Bottom line, I just went to this place to have a 'collection of cells,' None of my concerns were addressed at this place. I'm wondering if I am able to see a real doctor soon... BTW, in reference of my previous exams, they never send out the results, they say the will call you if they find any bad results only. read more

My experience was extremely pleasant all around from reception to intake nurse to doctors exam and then exit. Facility is an in-network provider on my Florida Blue Insurance. Visit was for yearly wellness exam(s). I called and was able to get me results without any issues. Looking forward to another pleasant experience this year. Just wanted to add that during my visit there was a very unhappy patient who thought nothing of verbally insulting staff... shame on her... kudos to the staff members who continued to treat her with dignity, respect and professionalism. Perhaps we should all learn to treat others as we would like to be treated and learn to communicate respectfully. read more

WHAT A HEADACHE THIS PLACE HAS BEEN. I have a referral from the ER that says I need to be seen within 2 days. I call to make an appointment and get told that I need to check to make sure my insurance will be accepted and the first available appointment wouldn't be until 5 days later anyway. So I don't schedule an appointment right away because I need to speak with my insurance. I call back at the end of the day and get told that the girl I spoke to earlier "has been here a long time and wouldn't have said that". Ok well she did. The the girl on the phone gets mad because I guess the first girl had registered me (how am I supposed to know) and I made her do extra work. Then she asks me why I need an appointment and for my information. She cut me off EVERY TIME I tried to answer her questions. She was so incredibly rude. I get that it's later on a Friday but dang, have a little compassion and care! Needless to say I will not be making an appointment here and will tell friends and family to steer clear as well. read more

beware! extremely rude staff! do not use this office! does not own up to their errors! require additional appointment and copay to come in to get a rx filled that should have been filled on original appointment! office staff member april very rude. april would not listen to concerns, just talked over me and then disconnect the call! nurse practicioner very direct and unconcerned. no bedside manner at all. i will be looking for new ob gyn asap! read more

I've been going here for three years. The treatment is very nice, Wait times are high. (WHERE is this NOT true, though?)

This was the worst experience I ever had at an OBGYN visit. I went to this ghetto place because it was in network for the crappy insurance that I had at the time. I only got the insurance because it was cheaper to get the insurance which came with the free preventative well woman exam and the free birth control at the pharmacy rather than paying for everything individually out of pocket and a fine for not having insurance. During my standard well woman exam, the nurse practitioner informed me that she accidentally hit a polyp on my cervix and she couldn't get it to stop bleeding so she had to remove it. She removed it and told me she would send it to the lab just in case but there shouldn't be any concern. I was then told that I had to come back for a second appointment just to get the results! I took a second day off work without pay for the second appointment. Next thing I know I receive a bill in the mail for over $250. I called my insurance and they informed me that Exodus did not code the claim as preventative so I was being charged by them because insurance wouldn't pay it. They instructed that I should call Exodus and have them resubmit the claim under preventative. I called Exodus and explained this to them and they told me that I ASKED the nurse practitioner to remove the polyp and because of that, my preventative exam was now a FULL visit which is NOT covered under my insurance. Not only that but I was also charged for the second visit as well that I was mandated to come back for rather than them calling me with the results! At my second visit I was asked to pee in a cup again, had my blood checked again, etc. I thought this was a little overkill since I was just there a couple weeks prior. I also got charged for all of that too!!!! The office didn't seem to care that I was being charged for all of this and basically acted like it was MY fault because I ASKED for the polyp to be removed!!! I explained that I missed work and didn't get paid to come to these appointments...barely have enough money to pay for my monthly insurance....and have no idea how I'm going to pay this bill and asked if there was any way to resubmit this as the insurance company suggested. I was told that they were unable to do that because it was illegal and the only solution they had for me was to make small payments. For the amount of money that I now have to pay this disgusting facility, I would have been better off not paying for the insurance, taking the fine, and at least going to my doctor that is appropriate and has an office that isn't disgusting and dirty!! I can't believe I'm being forced to pay for going to this nasty horrible clinic with unprofessional workers!!! They could at least treat people like human beings and try to be considerate about their circumstances. Unfortunately not everyone is able to get free insurance that walks into their clinic. read more