I had an iPad with a cracked screen. It was fast service at a fair price. $120 with tax. They had…read morethe glass in stock so it was a very fast turn around, a little over an hour from leaving the store until the call to come back to pick it up. It works fine. I'd use them again if needed.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

I paid $95 to have my phone screen replaced here and was offered a 30 day satisfaction guarantee…read more However, flash forward to 45 days after the replacement and my screen gets randomly pixelated and the actual quality of the screen is cheap. Definitely not a long term solution. Proprietor is friendly though.

I went into the store to repair my iPad screen and we had to pay $230, and so after three days of…read morewaiting, the man repairing the screen so that it would be ready by 2 o'clock. We waited until 6 o'clock to call him and he told us he already completed it but forgot to call us. But when I arrive to the store and pick up the iPad, I took it back home to realize that the face ID scanner no longer works anymore, and I now have to go to a official Apple Store to try and fix it. And the screen wasn't even attached properly as when the screen was facing down towards the ground, the screen was barely hanging on to the frame and it was pretty much detached from the frame. And so the amount that I paid for the screen repair sucks, it wasn't even done properly the screen was barely attached. I had to tape it myself. And the Face ID doesn't even work. So the work ethic on this iPad suck. Do not come to this phone plug. They will charge you a lot, and barely make it your money's worth.

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

Do Not Use This Store! This is not an official T-Mobile store, it's a 3 party store which means…read morethey don't care about the customers. Their first priority is to make sure all of their paperwork looks good to corporate so they don't get called out on anything. They even went as far as to tell me to go to wallmart if I wanted a better deal. The staff is rude and will lie to you about anything so they can get out of giving you what you need.

I came to this location and was not pleased with the service That I received. There were about 4…read moreemployees in the store, 2 of them were helping customers, 1 was standing around and another looked as if they were talking to a friend. As I entered I did not receive a greeting, did not receive a "Ill be right with you", nothing but vague glances in my direction. 5 mins pass and nothing, 10 mins pass and still nothing. Finally after one of the customers left did one of the employees slowly walk over to me. Poor service at best.

I was in the middle of a Doordash my phone locked up on me I drove to my local Cricket store and…read moreseen the store clerk whom I had done business with a few times (Anjel) and another store associate standing out front. I said hey my phone locked up on me can you can help me fix it. Anjel said in the most sarcastic tone do you want to buy a new phone? I told you before that phone is not going to support Doordash. I never had that conversation with him and that was not the case I was confused to why he was talking to me like that. I said no I think I need to reset my phone because it locked up on me this phone definitely works I just think I did something to it. Anjel pressed the button and it worked I think I just locked it up on my own accord I was expecting Anjel to say let's go in and take a look at it not be talked in such a sarcastic tone said to Anjel did I say something to offend you? He and his coworker said to me that I said my phone is not working fix it. I would never in a million years treat an employee anywhere like that. I have been a customer service agent for 30 years now I know what it's like to be treated poorly by customers I called my husband to come to the store to be witness to the way I was being talked to he is also a long time customer. Anjel and his coworker were thick as theives and sticking to their story they told my husband I grudgingly approached them and (demanded) it be fixed. My husband even knows I don't talk to people like that he was shocked they were saying that about me. I told Anjel I spent $500 last year on phones multiple lines and $300 plus this year and don't appreciate being talked to like that he interupted me and said it doesn't matter how much you spent I'm not apologizing. Anjel and his coworker said he did nothing wrong and refused to apologize for the behavior and said to me why did you bring this guy (my husband) in to the store with you? As if to say what is my husband going to do about it. I wanted my husband to witness how I was being talked to my husband was very polite but still shocked witnessing the way I was being talked to by the store clerks. I have had my Cricket account for 13 years. I have never been treated so poorly. I could only speculate that these two clerks feel there employer will not repromend them for poor customer service.

I called and explained the situation. My friend miss typed her lock screen password. I asked him…read more"Jaun the manager" for a factory reset. He stated " we'll have to find a video that says how to do it. " So they obviously don't know there own product. We went in , and asked for his help. He was so rude . My friend started to cry. He came back with. " I'm not talking to both of you. Which one am I talking to!" I told him that I had just called, and needed a factory reset. Hard reset. He said that he could not do that. My friend then told them . That if she couldn't get the phone to work. She wanted to return it. He refused instantly. I will never do business with that store ever again. The sales associate was rude also. Like she was disturbed from taking a nap. For customer service. This store should not be in business. I've done over 30 years in customer service. This is not allowed. Taking it to corporate. All else said, I found the video. Reset the phone myself. This is a very bad store! For you emotional safety. Do not shop there! As we all know. They will not let you rate them negative. If I could , It would be a negative 10 stars.

they are so annoying they always want to send codes i never get plus then they want you to sign in…read moreyou always get a stupid robot who treats you like a robot in which their robot does understand Anything plus the retain card info they never should it is not for our protection they want our trust but little by little i wanna go some where else where i wanna talk to a human being instead of an annoying robot control freak and they dont hold my account info hostage. they say they protect customer accounts but protect for whom because i cant even get in my own account waiting on hold for the verification team for 14 minutes is "f'ing" ridiculous

This is by far THE WORST company on the face of the planet. I ordered a phone on 9/9/23 and THEY…read moresent it to the wrong address and it was sent by that resident back to Boost via UPS. I am still trying to get a refund because I have never even seen the phone. They have people all over the country answering the Boost number, no US people. trying to explain this to someone in India is very frustrating. So they have my money and I have nothing but over a months worth of phone calls and aggravation.

Kara ROCKS She was so kind and helpful!…read more Would recommend this store 10/10 This might be the best t mobile I've ever been to

I have to say, I experienced probably the best customer service at my recent T-Mobile store than…read moreI've experienced in a long time. Straight up no nonsense and very informative. The young woman who helped me was very adept and helped me find what I needed fast and got me set up directly. Highly recommend. Thanks ladies, for your help.!

Avoid this company like the plague. They use bait n switch tactics to get Comcast customers to sign…read moreup through their company. A clear example of this is in the town of Visalia, Calif. This company switched out the Comcast 800 number listed on multiple Google listings for the local Comcast offices with their own phone number. Unsuspecting callers call this number believing they are contacting Comcast attempting to sign up for service. My own mother fell victim to this company and was signed up for Dish Network even though she told them she wanted Comcast. Stay far far away!!!!

Horrendous customer service. Their supervisor yelled at me. They pretend not to know about the…read moreoffers online that are cheaper than the prices they quote you. When I asked about it the representative acted confused. I am filing a complaint with the BBB. This company is a scam. Stay far away.

Lulu was AMAZING!!!!! She helped my entire family upgrade our phones which was a tedious process…read morebecause there were 5 of us. She was so patient when helping us back up our old phones to our new devices. She was so sweet and made the experience so good. Thank you Lulu!!

Terrible management and customer service. I came in because I was sent from another store because…read moresomeone ordered me the wrong iPhone by mistake. Instead of taking care of me I had to pay more to get the correct phone I originally asked to be ordered. I was told nothing they could do. Manager was on a call so asked for his card and emailed him, heard nothing back. I didn't realize it was so hard to get good customer service these days.