Great service been here for more than 25 years wouldn't go anywhere else. Highly recommended pedicure manicure acrylic all of your services except exceptional. read more

I called the day before to ask if I needed an appointment or if I could just walk in. She said they do both. I asked if I could make an appt. For the next day. She said they could do 12:30. I got there a couple minutes before and told them I had an appt. He told me to sign in on the machine. I waited 40 minutes before they called me up. I got the deluxe gel pedicure and it was not worth the money at all. I was done in 30 minutes. The water was on the colder side also. They just rushed right thru it. I will NOT be going back. read more

I don't like leaving bad reviews, but I gave this place another chance and it is horrible. The first time my nail polish cracked the next day. For no reason my toe looked like shattered glass. The second time, I got a French pedicure and it looks like I could have done a better job at home. It does not look professional, it's very crooked! It was also super expensive, he charged me a custom amount because I had him redo one toe and this is still the result! Awful, don't go there! read more

Expert Nails and Spa Concord - Nail Salons Near Me - Concord Township, Ohio

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I made an appointment over a month in advance. They just didn't do my nails. Came in 5 min before appointment. Asked several times and no one understood me just kept saying have a seat. At one point they called my name 30 min in and said sorry he doesn't do tips?? Sit down. They took 14 people while I was waiting. After an hour I left with no service. Horrible and no one would answer me. Just didn't do my nails . It was for my wedding too read more

If you find a nail tech here that you like, save their name. I say that because more than half of the techs are RUDE.

As I was walking out a customer that did not want to wait asked if there was somewhere else nearby. I told her yes and that this place usually sucks- her immediate response was - why are you here then?! - because it was convenient to my errands. I told the guy to put on my flip Flops but due to language barrier he just shook his head. He tried to put them on wet nails- I made him wait. After a wait then I figured it was ok and the storm was brewing outside . I got home and the nails are all wrecked on right foot and the polish on all the toes is onto the skin etc etc. Same as previous when I went with a friend that asked me to go along with her. NEVER AGAIN. This time I mean it. Dropped $50 for this bad pedi. read more

Been here three times. First time I I received a pedicure before my cruise. Five days later (I was not in the water up to this point) my polish chipped off and I had to have them redone in the ship bc they looked terrible. Pedicures usually last me at least 3-4 weeks. Gave them a second chance and even upgraded the pedicure - and made sure I had OPi polish and not generic. Same issue. Chipped within a week. Third time I went with my daughter. They told me 30 mins. We waited 30 mins and those waiting before us were still waiting. Walked out and went to Fashion Nails in Chardon. Was taken immediately and my pedicure is going on four weeks (in the summer with lots of swimming) Although this place is close to where I live - I won't go back. read more

Expensive but worth it. Lady was very nice and efficient. I wasn't sure what I wanted other than short and Xmas. She guided me in color and look. I love them! Going back today for a pedi with my bff! read more

Expert Nails and Spa Concord - Beautiful nails for Xmas vaca! - Nail Salons Near Me - Concord Township, Ohio

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First time going here- I was leery because of the reviews. Mindy did a great job on my pedicure!! I'll be back!

Wait was too long. Gel "manicure" looks horrible, they didn't paint all the way to the bottom of the nail, looks like I've had this in for a couple of days rather than fresh. Paid $40 for a "manicure", which didn't even include a paraffin treatment or exfoliating the hands. Just slapped some cheap Jergins lotion on and oiled my cuticles. Overpriced. Go somewhere else. read more

Expert Nails and Spa Concord - Gel Manicure - Nail Salons Near Me - Concord Township, Ohio

The Best Nail Salon Ever! Anthony, Lisa, Carla and Kent are some of my recommended favorites. They have a child size pedicure chair that made my little one feel special. They treated her as nice as they did me. The serves are quick, sanitary and they serve beverages. Will never go anywhere else. read more

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Rude technician. Horrible mani. Pictures speak for themselves. This is less than 24 hours later. I didn't clean, or do anything out of the ordinary. Worst mani I've ever had. read more

Expert Nails and Spa Concord - Nail Salons Near Me - Concord Township, Ohio

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great service! wait wasn't long, the price however was outrageous! My friend got a fill and it was $50! I got a full set with design, $85!!! i truly don't recommend. the nail techs were nice but the price was the over all kicker read more

I am tired of hearing my wife comeback from this place being treated differently than other customers! No respect or quality of service!

I got a pedicure and left with calluses I didn't really notice till a few days later so I called and told them it was the second time this had happened and they said too bad They would not fix it. Poor customer service and bad pedicure. read more

Expert Nails in Concord is the only place in Lake County that I will get my nails done at. The majority of the techs do a great job -- they're all very nice and usually refreshingly talkative - no weird silence. I typically get an acrylic fill once a month. My polish always looks the same as when I left the salon a month ago, and I don't encounter issues with my acrylics breaking like I have at other nail salons in the area. Also, they serve killer drinks! Where else can you have a cocktail and get your nails done? They often have specials running where you get your first drink free, which is always nice. They've started getting really active on Instagram in the last few months - this has been bringing fresh, on-trend nail art and giveaways to Expert Nails. Again, super awesome. I see a pattern in other reviews regarding toenail polish coming off very quickly after their visit. I have gotten a pedicure or two here and I've had the same experience -- not sure why the polish is coming off, but it definitely does (maybe some of the other products used on the feet are still on the nail when they paint your nails causing the polish not to adhere correctly?). This is the only thing holding me back from a 5 star review, though. TL; DR: Techs are nice, do great work. Drinks are delicious, prices are fair. Don' get a pedicure if you want lasting polish. read more

I had so many recommendations to come to this nail salon and for what? I paid $57 dollars to bleed for an hour and a half to the point where they couldn't even finish painting my nails and told me to come back the next day because they were so rough and made me bleed and the polish was mixing with the blood. When I got to my car I noticed more flaws and so I went back into the salon just to be told they would maybe fix it tomorrow they're too busy now. BUT I LITERALLY LEFT THREE MINUTES AGO. It wasn't like I left and came back hours later expecting to be waited on. I just wanted what I paid for. A good service. That is not what I got. Are they going to pay for my gas to return tomorrow or give me a refund? After getting my nails fixed tomorrow I will never be returning. read more

payed $80 for my nails to be uneven and different shapes. when i asked for them to be fixed i was told that they all look the same (no they don't) and that it was fine. will not be returning. read more

I like how even though it's always busy, the wait is never long. The nail techs are fast, friendly, and great at their jobs! I usually go for simple styles, but have friends who go here for a more elaborate look and this place never disappoints! It's clean, modern, and the drink selection/option is a nice bonus! read more

Pauline, the owner, is rude even to twenty year customers. I'm finding a new nail salon.

Often have to wait up to 1.5 hours which is ridiculous but not a lot of options in the area. They don't accept appointments. I've been cut on two different occasions during a pedicure prior to a vacation which made me avoid the beach for fear of getting bacteria in my foot. Do not recommend. read more

Pedicure was nice but sloppy polish application. Bubbles of topcoat n polish on skin . Never was offered a drink from the menu. Overcharged too according to price listed I mentioned it n he said no 50 plus 18 is $68. Pkg together is $65. Might go back but ask for another tech. Place is clean n massage chairs are nice read more

This has been my nail salon for about a year and a half now and it is seriously the best. I always get the nicest compliments about my nails. Tony and Kent are my favorites but everyone there is great! Benny gives the best pedicures. Here's come pics of their on fleek work! Totally recommend going there I send all my friends to them. read more

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If I could give zero I would. This place is a joke! You call and make an apt n then they make you wait an hour to be seen taking walk ins first. Their dip is a joke also. It cracks and cracks your nail under it also. They have two people that work here that can actually do nails the rest are just antics. Will not be back and will not recommend them to anyone. read more

Three times over the 2021 summer I tried to get a pedi but the lobby was packed so I walked out. I returned in September and again tonight (6 weeks later). Every technician was busy except one so there was no wait either time. Both visits were fine. Even though the masks and plastic shields are a barrier, each technician I had was friendly. I'll return to this shop. read more

I went to get an acrylic set and i asked for coffin-- some were so far slanted while the other half of the nail was straight, filed crooked, clumpy nail polish, and very thick nail. asked for star design and it's messed up!! read more

Expert Nails and Spa Concord - Nail designed - Nail Salons Near Me - Concord Township, Ohio

I have been going here since they opened. Last month I made an appointment for 5:30. At 5:45 the receptionist told me that my tech was almost done. At 6:00 I asked her if it would be much longer. She walked away, came back and didn't answer me. Then she took a walk in and wrapped her nails. I went to pick out a color and my nail tech wasn't even close to finishing. I walked out after waiting almost 45 minutes for someone who had an appointment. The receptionist did not handle this well at all. What is the point of an appointment if you sit there and wait? I will not be going back there. I always supported Anthony's businesses. I went to his salon in Mentor, and I feel bad because I liked him. read more

Anthony has opened another masterpiece! He and the gals are super friendly, the salon is GORGEOUS, and there are cocktails! I wont ever go anywhere else to get my nails done! read more

I went there for just a regular manicure and was asked repeatedly if I wanted a gel manicure. Of course gel is twice the cost. The tech performed my manicure in a hurry and the polish she used was some off brand. The polish looked like crap and chipped the next day. I felt like I was treated poorly because I was not spending enough money. Too bad that sometimes I do get gel manicures but not here! read more

I called the day before to make an appointment they told me to come in, they would have a full staff not appointment needed. I showed up to about 20 people waiting and hardly any salon workers. People with appointments were waiting 45 mins. So many people with appointments and those that have been waiting left, I was able to get in. My pedicure was not up to par either. She rushed through it bc of the amount of people waiting. After the polish she fanned my toes with a menu and sent me on my way. Needless to say, the polish cracked and messed up. Worst pedicure ever! read more

This is my third time visiting this nail salon; they are so slow, be sure you leave yourself plenty of time. Although they called me right back,Felisha left me sitting with my nails wrapped in foil for 30 minutes while she sat in the back room. Felicia and Tony were so busy chatting while I was getting my service it took me an hour and 30 minutes to get my nails done! It could be a great salon but they need to pick up their pace. If I wanted a full spa experience I will schedule an appointment at a spa and anticipate spending an hour and a half to get my manicure done. read more

I was there on a Friday, early evening. I normally go to the mentor location! I had to wait forever while staff was all joking and carrying on! Finally nail tech started on me about 1 and 1/2 hours later. His smock has dried up food and stains all over it. He stopped 1/2 through to go have a cigarette. After that, he proceeded to file my nails so vigorously that he cut two of my fingers and caused them to bleed! My nails have dips and divots in them! Horrible job, dirty and stinky appearance! I will not go to that location again, I will stick with Kim at the Mentor location! She is the best!! read more

I 100% recommend this salon for acrylics. Felicia is great. Only down side is there is a long wait but there is lots of great places to around there to pass time. read more

Anthony is the absolute BEST!!!! Only person I trust with my life (my nails). He is amazing, so easy to talk to and slays everything and anything. 10/10 would recommend read more

I paid $90 for a pedicure and powder manicure. The manicure didn't come with a lotion or massage or cuticle trim. Basically paid for polish, and it's not as shiny as gel. This salon is a rip off, the pedicure didn't even have a foot massage--only leg massage. Go elsewhere and get your money worth! read more

First time walk in experience to get a pedicure and it was my last. The receptionist was not welcoming and rude and the girl who did my pedicure was so rough and quick and not friendly at all. I will not be returning to this location again. read more

I've tried this place 4 or 5 times because it is so close to my house but it's so bad! My gel mani was okay but my pedicure chipped in huge sheets within days and anytime I get a normal mani, I feel like they don't care because it's not gel and it looks terrible. I just got home from there and I even told the girl at check out that my nails looked so bad and she said to come back to have them fixed. No thanks, just not going back ever. read more

Just started getting acrylics on after years of not having them. Went to one salon to get them put on, another for a fill, then to expert nails for the next fill. Jeep in mind I keep them on the shorter side so by the time I went here most if not all of my tips were trimmed off and it was my natural nail. First fill the Polish was horrendous! So bad they tried to correct and when that didn't work they gave me a ten dollar gift certificate to come back. So I thought I would give them another chance. Went back for a fill and Jenny had to take part of my acrylic on three nails off due to yellowing. (Start of mold or something) went back yesterday for my next fill and it was so bad that Lee suggested taking it all off and starting fresh, then proceeded to tell me it would cost the regular price! When I informed him that this salon is the only one that has done my nails months and that if that's his suggestion then it shouldn't cost me full price. He had nothing to offer. Told him to take them off and that is all! Still cost me money and I went else where to get them done. I will never recommend them to anyone! Two girls behind me weren't happy with their gel nails either!w read more

I've been coming here ever since they opened and it just keeps going downhill. Don't bother to make an appointment because they take walk ins before you anyway. I made an appointment in the middle of the day on a Thursday and was told to just sign in like normal. I had to wait an hour PAST my appointment time until anyone even started on my nails. We asked multiple times how much longer it would be and we were just met with shrugs. As far as the quality of their work goes some people do great work.. others do terrible work. It's a toss up based on who you get.. there is no consistency. That goes for cost as well. Some nail techs will charge you for every little thing they can- Nail cut down. Polish removal. Polish change. Shape. It's ridiculous and ends up costing wayyyyy more than it would at other nail salons. My acrylic fill today cost $55 NOT INCLUDING tip. If you want to waste ATLEAST 2+ hours getting your nails done then this is the place for you. read more

My mom and I went to get manicures/ pedicures. We were really looking forward to this and were excited to try expert nails as I've heard good things. The salon is beautiful and for the most part clean looking. If you do not use their bathroom!! The trash was over flowing and and scum/ soap all on top of the trash can lid. I'm not even kidding when I say this but there was what looked to be vomit splashed all over the base of the toilet by the floor. The floor was disgustingly dirty you could see strands of hair all over. My mom's nail tech (not sure of her name)was not friendly at all! Barely spoke to us to even give directions on what she wanted us to do. We had to ask her. My nail tech (Tracy) was very friendly and talkative. She did however show my mom the skin she filed off my feet saying how bad and disgusting it was.. which of course made me feel awful and embarrassed. At the end of our services she told me not to wear shoes for a half hour.. as per instruction I did not. Which I thought was weird because she was supposed to have done gel polish on my pedicure. I wore flip flops out of the salon. We later went to dinner and when I got home and took my shoes off the polish was literally peeled of on several of my toes. I went back to the salon to have it fixed. The tech was incredibly rude blaming me for wearing shoes and said I should have waited at least an hour. That's not what she said! Then come to find out she only did gel on my manicure. Thankfully I wasn't charged for the gel on my pedicure. So while she is fixing my few toes that were needing touched up she started yelling in another language and isn't even talking to any of the techs around her. I can only imagine she was venting because she was mad that she had to touch up my nails. I'm not hard to please and I was very nice about the situation even though she was extremely rude to me. I kindly thanked her and she wouldn't even look at me. It was extremely uncomfortable being treated like that! It's too bad that I had this experience as I live very close to this salon and it's a convenient location for me. My mom was livid that they treated me like that and she already told me she won't go back due to her nail tech's unfriendliness my experience was the icing on the cake! I was really wanting to love it there!! read more

Expert Nails and Spa Concord - Nail Salons Near Me - Concord Township, Ohio