Had a great experience! In and out in an hour. The lady who helped us was not only knowledgeable,…read morebut she was also very kind and patient.

I rarely leave reviews, but this DMV absolutely deserves one star. Before coming in, I specifically…read moreasked MULTIPLE workers multiple times whether my mom needed to be present for me to receive my actual license. I made it very clear what I was coming in for because my mom was going to be out of town. Every single time, I was told that I did NOT need her there and that everything would be fine. So I show up with my grandma, after taking time out of our day and arranging transportation, only to suddenly be told the exact opposite. Apparently now I did need my mom there. What makes this even worse is the way the employees handled it. Instead of admitting they gave incorrect information, they talked down to me, acted annoyed, and basically tried to make me sound stupid for following the instructions THEY gave me in the first place. It honestly felt like they were trying to gaslight me into believing I misunderstood them when I had asked repeatedly to avoid this exact situation. The incompetence and lack of professionalism here is unreal. If the employees don't even know the requirements for something as basic as issuing a license, maybe they shouldn't be giving people information in the first place. Completely wasted my time and my family's time, and the rude attitude on top of it made the whole experience even worse.

They are very very slow. Overlook emails when delivered. Employees seem distracted and confused. It…read moretook me almost 4 hrs just to exchange my license from Texas to NM. Very challenging

Friendly service. Helpful employees. Good service. Lines are…read morealways long but they move fast. I got the help I needed!!!

Just received my vehicle from AZ and needed to register my vehicle, I called first to make sure I…read moregot all the information before driving to the location. The clerk by the name of Claudia was very helpful and service oriented! Once I arrived at 9:30am, I stood in line for about 10 minutes and was asked COVID19 questions and proceeded to enter. Once at the counter it took about 18 minutes to complete my transaction and again very great service! Was super surprised that a government office was so customer oriented! Thank you!

I am happy to "Yelp" that I had a positive experience at the Texas Department of Motor Vehicles. A…read moreGoogle search took me to their website, which was clear on all the documentation I needed to get my vehicle's title and what to expect. The Texas Department of Motor Vehicles does not accept credit cards, but they do accept money orders and cash. I made an appointment online, and I was shocked that I could make a same-day appointment. When I arrived, I was the only client; I signed in to their digital kiosk and was immediately called. Their staff was professional and courteous. I got my vehicle's title in less than five minutes! I was relieved and happy to experience a transparent and efficient government agency.

Very short review…read more Exit off Lee Trevino and go away from Lee Trevino. So turn right if you were going east down I-10 or time left and go over the bridge if heading west. Been here twice now. Both times have been to get the title to a car (separate cars) that I own. Why I always lose the titles when I have them is beyond me, but also my fault lol. Both times have been in and out. Process is very simple, very inexpensive, and the staff is always helpful, polite and professional. I give them my documents (letter of lean release from the bank) and $5, and they give me my title. That's that. Facility is clean.

This DMV office is pretty organized for the most part. I live on the west side but had to come to…read morethis one. Why? Because the DMVs on the east and west said I couldn't schedule an appointment until late October or December! My appointment was back in August. My drivers license was going to expire on my birthday in September. This is why I wanted to get this task done sooner rather than later. I hadn't renewed my license since 2013. That may be why I had to go in person. You have to set up the appointment on the Texas Department of Motor Vehicles website before going. It isn't like before when you could just show up. To be honest, I don't even think it matters if your license is expired right now due to Covid. I did it for my other job just in case. They require you to have a car at all times. I guess you can say it also gives me a sense of accomplishment and peace of mind. Anyway... There's someone outside who asks you questions and takes your temperature. After you pass everything, you go and sit down until they call your number. They took my photo (Gag! These are always the worst kinds of photos!). Since I previously needed glasses for driving, they had to give me an eye exam. Surprisingly I passed it without my glasses! According to them, I don't really need glasses anymore for driving. It's not on my license anymore. I would recommend coming to this location rather than the others. They seem to have more appointments available. Maybe things changed for the others ones, I'm not sure. The license cost me $33.

Trying to talk to a person. No way you can do that with an answering machine. Very frustrating.read more

MVD Express Las Cruces NM 6/28/25 Wonderful. Savannah helped…read moreme renew my Real ID drivers license. She was polite, professional,informative and courteous at all times. She was not just helpful to me but made sure other people who came in were greeted and helped to get started with their issues. I will pass along my experience to friends and associates and business clients. Billie Jackowiak.

Checked in with the online kiosk and it told me there was a 2-2 1/2 hour wait. That's not express…read moreby any means but that's okay because they send you a text when your spot comes up. There's also a link to a tracker that tells you how long until they're ready for you. So I drove all the way back home and waited until the tracker said 30-45 mins left and then I drove back over. When I got there it said I had 30 minutes. I was totally fine waiting in my car until they're ready for me. The lobby was really packed anyways. About a couple minutes later, I receive a text saying they're ready for me at kiosk 3. Cool, so I immediately go inside. I was just right in the parking lot so it only takes me a few seconds to get inside. I locate station 3 and walk over but there are a couple people there already. I look at the board that shows who is up next and I don't see my name. I take a seat and wait for the next rep to open up. While I do that I pull up the tracker and now it says I have "missed my visit". When the next rep goes up I explain that I was suppose to be next at station 3 but there was someone there. The lady at the next station tells me that they called my name and since I didn't show up they moved onto the next person. I explained that I was waiting in the parking lot until I got the text and then I immediately came inside. It had literally been less than a minute. I had the text that showed that. The lady said when they're busy they call your name and if you're not there they moved on. Okay, fine. But I should be next then right? No. She said it was too bad and I would have to join the queue again. I'm completely shocked that they would do that. What is the point of having a text sent if by the time you walk inside it's no longer valid. Luckily the lady at the station I went to decided to help me and she was very nice and professional but the one at the station next to her was as just so unpleasant and did not care whatsoever. I would never recommend this place. Just go to the regular dmv. Way cheaper and honestly you'll get in way faster. This place use to be express but not anymore.

It was organized and efficient. Special thanks to Louis for being so polite, professional and…read morefriendly. It was a pleasure to renew our driver's license. Thank you

People at the DMV y'all really don't want to give my sister a state I.D. right? This is the 2nd…read morefucking time that's she's going with my dad with the documents that she was requested the 1st time, now you turned her away because she was missing a document THAT WAS NOT REQUESTED? Get your shit together and train your employees to be thorough with the exact information that she needs OR hire new people that can meet the expectations and that can actually answer the phones. Ya'll have one JOB, wasting residents their time and gas just because your employees demand other documents. Pathetic and lack of communication if you ask me about the DMV's in El Paso.

Terrible! Terrible! Terrible place! They never provide the full amount of information. They tell…read moreyou to do a certain thing and when you do it and return they turn you away because the information they gave had more to it. It's always something with this place.

just very bad service, 9 am and the front staff is in a mood I asked for locations were I can get…read moredrivers license and they answered with you have google just search it up.