Stopped by and got an oil change! I was greeted by Justin, and he took it from there. It was quick and easy. He is very knowledgeable and super friendly. I love using this location. Easy in and easy out! read more

Came to get an oil change and kale the assistant manager was so friendly and actually took a second to explain to me what I was looking at on the stick to know how to check my oil. He went above and beyond to help me get my headlights changed also. read more

I had several things done to my vehicle, which included a rotate and balance. When I picked up my vehicle, all 4 wheels were in the same position and 2 of them were never even removed to get balanced. It makes me wonder what else didn't get done properly. They left several greasy spots on the interior of my vehicle as well. If you need anything more than an oil change, this isn't the place to go. Not trustworthy. read more

These guys were fair priced and did an oil change quickly. Cleaned my windshield too as I was waiting! Like any quick oil change place. Happy all in all, will go back, and I don't believe they deserve the poor reviews. read more

I wish I could leave zero stars. I had the worse experience ever here. I waited over an hour and had to go find out myself that the alignment guy was running late no one bothered to tell me they just left me sitting in the waiting area. Bad attitudes and all. This is a place I won't ever be taking my business again! read more

The person that we worked with was either dishonest or lazy, 1 of the 2. Tried to get my wife to buy a whole new set of tires and alignment for a simple tire plug on 1 tire. Needless to say she left and went somewhere else. read more

Better off, not even coming to this place they send somewhere else to get job done came in at 3 o'clock. People sitting around doing nothing send me to another location. read more

I would recommend this place for an oil change. One of the best and most affordable in town. I would not recommend this place for auto service. I went in with a rattling front tire, I left with a bill over $1000 and a squeaky rear tire. The back tire was never an issue prior to them working on the front tire. I took it back the next day and JC was great, he took over an hour to look at my car but ultimately said there was nothing wrong. So I continue to drive around with the most annoying squeaking noise and now have to find another auto service. Again, JC and the associate on the first day were great and deserve to be recognized and I do think they do a great job with oil changes. read more

If its a fast oil change you need you can trust them on that task. However if you need any other vehicle work, I'd find another place with true automotive mechanics. They had my car sitting outside for over 3 weeks before they even touched it. If you decide to let them tinker with your vehicle, your best bet is to drop the car off and leave or you will sit in the waiting area for several hours. I brought in another car to have the AC checked, all they did was pop the hood and set up the AC tester in front of the car, After about 2 hours I put my hood down and left since nothing was being done. Before I left I spoke with the guy who asked if I had a few minutes so they could check the AC, I told him adieu and put that place in my rear view mirror. I'll go to the one on Alabama St for any oil changes. read more

Waited for 30 minutes in line and car that pulled in 15 minutes after I did was served before me. Price was more than I expected and was not told price before service was performed. Staff was not very friendly. Did not check tire pressure and did not tell me other levels were checked. Not pleased with this experience. read more

The employees at this shop are deceitful and will charge you for services you do not need. My wife went to get a oil change only, and was told that the transmission belt needed replacing or serious damage would occur within a few thousand miles. My wife panicked, thinking it was a serious problem, and agreed to have it changed out along with a tire rotation they insisted on doing as well. However, I had already replaced the transmission belt last month and I would hope any qualified mechanic would know the difference between a new serpentine belt and one that had undergone 150k miles. Bottom line, I've never had a problem with them pressing me for extra services when I have gone alone or with my wife. Females going alone or people appearing to lack in automobile knowledge, please be aware of them taking advantage of you! Will be doing my own oil changes for now on to avoid scams such as this. read more

Drive up service, where you can stay in your car. Friendly staff, quick service. Maybe a bit too quick, they forgot to put my caps back on my tires air valves. read more

The employee almost seemed annoyed that another customer showed up. I had called ahead as well and was advised they were a little short handed today but that doesn't make a poor greeting excusable. No further issues on the oil change side, the same rude employee was respectful after he got started and a timely oil change was completed. My vehicle was then moved to the other side of the shop for additional work as the AC has not been working. This took over an hour waiting for diagnostics and replacement parts which seemed a little longer than needed but not terrible. Recommend this place over a dealer but you can find cheaper and kinder service elsewhere. read more

I just received an oil change at the highway 45 location in Columbus, MS. Miguel is the perfect representative of your company's standards of trust, honesty, integrity and respect. Not only did he treat me with respect and kindness, he also used excellent infection control procedures to prevent spread of COVID19. Excellent customer service is vital in this industry, and Miquel has mastered it. Congrats for hiring an excellent employee! read more

Wanted to post a review because I have had such positive experiences at this Express Oil Change location. Have been coming to this location since we moved here in 2013. I took my husbands truck in on a Monday 12/30/19 and my car in the following day 12/31/19. Devin assisted me on both occasions. He is a pleasure to work with. He is friendly, courteous, always respectful and always has a big smile on his face. He explains everything that he is going to do and asked if I have any questions. Then he answers them. He seems to be a joyful person and looks like he likes what he does and it shows. I wish there were more people like Devin. He just makes the experience enjoyable and makes you want to come back. I cant say enough about the staff at this location They are all top notch, but Devin goes above and beyond. I like them all but he's my favorite. Keep up the good work guys. I'm a customer for life. read more

Awesome guys! Came in for an oil change. Super friendly and quick, I'll definitely be back!

Always professional, clean and courteous. I've been coming here for 2 years and they always do a quick and good job. Very friendly.

Professional, fast and honest. Been here For several oil changes as purchased four tires from them. Would definitely recommend this place. read more

The workers here are amazing! Every time I come here I am greets with a smile. Came here for a simple oil change only to find out two of my tires were about to blow. They sat with me to explain my options on tires, and waited patiently while I contacted my husband. Their prices and customer service is out of this world! read more

The best place to go for an oil change. Quick, friendly, washed my windshield while I waited - these guys are the best!

Got a brake and rotor job done here which turned out to be the worst decision I've made while living in Columbus. Brakes squeaked and there was metal grinding sounds coming from all my tires. I returned to get things checked out and was turned away 3 times saying there were too busy. I made a complaint and instead of helping me management argued with me on why I was in the wrong and said the guy who did the work had been previously fired. Turns out the Pads they put in were not the right ones (too big) and have worn out in less then 15k miles so I can clearly say I will never return to them for any type of service and don't recommend their services to anyone. If I could put zero stars I would. Hopefully this review helps whomever make a choice on where to get any basic work done. read more

Had an oil change there this morning and the guys were fast, efficient, thorough, answered all my questions, and very courteous. We take all our work trucks and personal vehicles here for oil changes and my husband has had his personal truck worked on here; they always do a great job! Highly recommend!!! read more

Very fast, courteous, and efficient service! Wes was very helpful over the phone to us as we are new to the area. Shane was our technician and he was very helpful and friendly. We appreciate the work that was done on our vehicle today. read more

The LOCAL shop is great. The employees are all very helpful and professional. I also trust what they tell me as I have never been mislead.