I stopped at this store because my discount was ending and I needed to renew it. The store is in a…read morehuge mall with meters that you have to pay to park which seemed petty because you go to the mall to spend money and they gouge you for parking. After a half hour of the guy not figuring out how to renew it and a call to the help line he finally gave up and I left. How did I get the original discount so easily and renewing it is impossible and a big waste of time, I have no idea. I'm not particularly happy with the service while traveling the country because I don't have data service in the rustic places that I stay like RV parks and small towns but I can make calls which suc#s so I can't check emails or get on the web or Yelp to see the pictures of what's around me.

I was helped by Dan, he was awesome. He explained a couple of different promotions they had going…read moreon While taking care of the original need that I came in for and being super patient considering they were about to close.

Oops! They did it again, CPR Cell Phone Repair they never fell. My wife cell phone was coming…read moreapart, she was holding it together with a rubber band and before she could get her new phone and transfer her contacts and photos and everything else, it stop working. I remembered taking my phone there in 2019 and I told my wife about them and just like magic, they got it repaired and boy was she happy . Great job CPR Cell Phone Repair Ask for Zack Thanks again

I strongly advise against using this business. I brought in a fully functional phone for a simple…read morebattery replacement (an insurance claim). Without my permission or knowledge, they replaced my original Apple display with a cheap, aftermarket fake. When I confronted them, they admitted they broke my screen during the repair and claimed it is their 'policy' to replace broken components with non-genuine parts. This is an unacceptable business practice. Do not trust them with your device

We were told activation fees would be removed when our mobile service was bundled with internet…read more We were told we could do this online. Two calls with customer service later activation fee is never removed and to get the offer our internet has to be downgraded to a slower speed. We were lied to and customer service could not help other than to recommend we go back to the store and ask why we were told this. Is it poor training or good training on how to lie to someone's face. I will never set foot in that store again. -10 stars.

I was nervous about stopping here given some of the other reviews regarding the wait times, but Lee…read morewas able to assist us right away with our port of service over from T-Mobile. The process was relatively quick and painless, right up until the end when our phones would not work, both returning a "Invalid Sim" message. When we asked Lee about this, he said, "Oh, yeah, your phone is locked. You have to call your old carrier to have them fix that." That is information that would have been extremely helpful at the beginning of the process. He shrugged in response and only let us use the phone at the store (since our phones were essentially paperweights currently) once we asked. T-Mobile wasn't particularly helpful so now we essentially have mini-WiFi tablets for the next several days until the unlock process is complete. So unfortunate that this could have been a great initial experience with AT&T that will also be marred by this turn of events.

If I could rate this location 1000/10 I would! This was my first time visiting and I needed to add…read morea line to an existing account, trade in my current iPhone and port over my old number from another carrier and they helped me with all of that and more! De'Airist and Yolanda were the BEST! De'Airist helped me with everything from deciding what phone to get, talked through all my options, ran through pricing and helped me pick out a case, charger and screen protector. He was trustworthy and knowledgeable! They helped me from start to finish, were friendly and enjoyable to work with - especially since transferring phone lines can be a hassle sometimes (they were amazing all the way through!). Can't speak enough about the great things about my service here and I was able to build great trust and rapport with the team. They went above and beyond with their customer service even through this process. I highly highly recommend!!!!

From the owner: Visit the T-Mobile store in Milwaukee and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1316 S 1st St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

My Internet bill keeps going up an up so I looked into an unlimited phone and internet plan on a…read morewhim after seeing the store so I stopped in. I was given an option that saved me $1800 over 36 months and a $200 gift card. Everything was explained except that I had to use my debit card which was worded as a bank not debit card so my auto pay is on my bank credit card which I thought was a bank card, nope it's not. I could have saved an additional $1260 over 36 months if the actual word debit card was used in the sign up process. Every day wording is essential when explaining contracts to people because everyone knows what debit card means vs bank/card most people don't think of their debit card as a bank card. Debit cards specifically say debit card on them and not bank card. Shame on me for not knowing that and shame on us cellular for not saying the term everyone knows. The $200 dollar gift is only good for 3 months so I put the card on Amazon as my primary credit card on file and I bought a $200 gift card with it that has no expiration date so I could leisurely spend it over time so as to not loose it. Overall I did save at least $2000 + over 36 month without knowing how much my Internet would have gone up over the next 36 months. It's definitely worth looking into for my situation.

What a pleasure to have a couple of kind and knowledgeable associates to help us navigate our phone…read moreand plan choices. NATASHA and MARIA were amazing! They help my friend by offering the best solution he needed. Could not have a better outcome and bonus if having nice people behind the counter. Thanks so much. Makes the world a better place especially in today's environment.

I recently purchased an open-box Dell 15.6" Touchscreen Laptop from the Best Buy website listed at…read more$284.99 in "Good" condition. The listing clearly stated it was sold by Best Buy and available at the Fox Point, WI store location. The same laptop retails for around $600 new. Before purchasing, I went to the store to inspect the laptop in person. It appeared to be in excellent condition and worked properly. However, when I attempted to purchase it in-store, it rang up at $485. Employees and the store manager refused to honor the website price, despite the SKU number matching exactly and the listing not stating "online only." I was incorrectly told it was sold by a third-party seller, which was false. I was then forced to purchase the laptop online while standing in the store. Just minutes later, I received confirmation that the laptop was ready for pickup -- the exact same laptop already sitting in the store. Later, when I returned to pick it up, an employee offered an additional $20 discount for the inconvenience if I returned and repurchased the laptop. After returning it, the store again could not sell it back to me at the correct price and told me I had to wait over 2.5 hours for it to be released back into inventory so I could repurchase it online again. During this entire process, I was repeatedly pressured to buy more expensive laptops with fewer features. I was also told I could only receive the additional $20 discount by applying for a Best Buy credit card. The employee began entering my information for a credit application without clearly explaining that my credit would be run. I find this extremely dishonest and unacceptable. In the end, I eventually repurchased the laptop online for the original $284.99 price, but the entire experience was frustrating, misleading, and handled very poorly from start to finish.

I was a walk in on Sunday and worked with Tyler & Tad. I was eligible for an upgrade on my cell…read morephone. I was extremely impressed with the help I received from both of them. They were very knowledgeable and helpful, even after purchase when I was working on transferring stuff from old iPhone to new phone. Thank you.

I went today to get a phone upgrade. Bryan was friendly and helpful, transferring my contacts, and…read moreputting on my phone screen protector and case. Only took 20 minutes! I would recommend this Cricket location!

I spent 5 hours on the phone, on the internet, and in chat sessions trying to get a Cricket…read morewireless account set up and getting my hotspot attached to the account. All I got was a run around. The people at the 800 number said they couldn't take my payment and so couldn't set up an account, the people on chat either thought they could do it and were unsuccessful or didn't know how to try. The first dealer I called said they couldn't connect my hotspot to their network, even though I verified it was good to go on their website. Lot of going around in circles and not getting anywhere. This all changed when I called the Cricket dealer on 7235 W Greenfield Ave, West Allis, WI. I explained my dilemma to Robert, who told me "no problem, we can get you going" or words to that effect. I drove over and found Robert to be personable, but more importantly, very knowledgeable. Despite a few hickups in the process of getting my hotspot connected to their network, he quickly worked through the problems and got me up and running. If only I would have called that Cricket store first I could have saved myself half a day of frustration. I highly recommend this store, and especially Robert.