WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!

Top notch customer service. They care about their tenants and try, wholeheartedly, to ensure the…read morebest overall experience. Highly Recommend!

From the owner: Next Step Self Storage is the premier self-storage provider in Colorado Springs. We are a…read morefamily-owned business and servant leadership is first and foremost. Partner with us to store your goods in a safe and secure environment. We take the security of your belongings seriously. Our facility is equipped with 24/7 surveillance cameras, secure access gates, and on-site management to ensure that your items are always safe.

Nice staff, terrible facilitiy, my storage got robbed yet I was never shown the footage. People…read moreliving on site, homeless everywhere on site. I reported a man living in his unit with an extension cord hooked up to an electric pole for 2 months and nothing done. Dogs roaming all over site, my entire unit wreaked aof urine. Other shady businesses working out of the facility units. Do not recommend unless you don't care for your things. I ended up just moving to a new facility bc nothing was handled to ensure protection of our things that we paid good money to have some level of protection where there was none

What a great experience! Caretaker Bryan was super helpful with determining what size unit I…read moreneeded, and he honored the special prices being advertised. I even got a free lock. Extra Space Storage on Ore Mill Road has the best rates, nicest units (Bryan had just cleaned the one I picked), great staff during the day, and appears to be well secured and monitored at night. So glad I came here; I got twice the square footage for the same price at another Westside storage I used in the past. Highly-rated recommend!

Just moved here from California, Diana is amazing, she was so helpful and patient with me as my…read moreschedule was all over the place. Thanks sooooo much Diana!!!!

couldn't be happier with my experience at A Better Self Storage in Fountain.The units are always…read moreclean and well-kept, and the property feels very secure with gated access and good lighting. The staff is professional, helpful, and made the whole process easy from start to finish. Pricing is fair, and I really liked how convenient the access hours are. I would definitely recommend this storage facility to anyone looking for a simple, reliable place to store their things!

Best storage facility I have ever used! Secure, clean, well managed and affordable. The staff are…read moreresponsive and always friendly. Shauna is very helpful with any situation you may have. She has helped us out many times!

Clean and spacious with many units of various sizes. 2 coded gates for convenience. An outside…read morebathroom which is always kept clean. Shauna is always friendly, helpful, and efficient.