A person from there charged me 2 times for 1 month, of which I used storage less than 9 days…read more Been waiting on the refund for that extra month for more than 3 months. I deposited the refund they send me and then they tried to cancel the refund. CAUTION. They are not above board in their legal dealings. Choose another city/location if at all able.

I cannot get anyone to respond to my phone calls. I have left multiple messages, as instructed, to…read morecancel our reservation...as we did not end up needing the storage unit. I have been charged for a month's rental and have never even stepped foot on the property. I cannot find a way to cancel and request a refund online and was told to just call. Again, no credit has been given and no return phone calls have been made to me to resolve this. An attorney is my next move apparently. this is the hickory, NC location.

The units are new and very clean. Competitively priced. We were able to get one on the exact day we…read moreneeded it. They send you a digital invoice each month, which is convenient. The manager is very responsive.

From the owner: Sunshine Storage offers clean, safe, and secure units conveniently located off Sunshine…read moreHighway right outside of downtown Bostic. Our two newly built (2022) climate-controlled self-storage units include both 10’x10’ and 10’x15’ easy to access units. We also have drive-up outdoor units. Sizes are 10’x10’ and 10’x20’. Our buildings have a 24/7 surveillance with lighting all night.

Horrible. Absolutely horrible. Dockyard has the worst customer service and their systems are…read morecompletely out of date. They overcharged my account, will not send any notice via email and takes 2 weeks to respond to any phone call. Highly disappointed in my experience and have already ended my services with this company. Good luck Dockyard Self Storage, with your horrible employees (Anne and Amanda), looks like you won't be in business for much longer.

Manager Don is terrific, and quickly and politely set me up with my needed storage unit. The…read moreinterior units are climate controlled, and the buildings are VERY clean, including the much appreciated bathrooms. There's even a dolly available to help you move your things. We were also able to drop off our U-Haul there, and Don also made that process very quick and very painless. The office also has everything you can think of for moving, and was also so clean. I keep talking about the cleanliness, but to me, that shows management cares. I cannot recommend this place enough.

Do not under any circumstances use this location. Worst customer service experience one can…read moreimagine. The person at the desk had no idea what he was doing. I had to sit around and wait for the manger to arrive since she was at home. After she arrived, she wanted me to come around her and look at the screen which I was not comfortable doing. I asked her to just explain the issue for the additional charges and how it will be resolved which she refused. Once I verbally told her I would not look at the screen her attitude went through the roof and asked me to leave their premises. Yes, two sides to every story but keep in mind you have been warned.

These greedy jerks refused to give us a truck even after we reserved it. You reserve in…read moreone location and then they tell you to drive an hour somewhere else to pick it up