This company was very punctual, professional and reliable. Easy to deal with. Highly recommended…read more Eric Stone. Morris, IL

I had the best experience with It Takes 2 Moving Co. Mike and Ryan were great. The communication…read morewas excellent, pricing was fair with no hidden fees, they were prompt, efficient, and so much fun. I would recommend them for any moving or hauling needs.

God it smells awful in here! I would think the stuffed animals would stink from being in here…read more I have shipped a few times and really always feels like I have been bothering them by coming in. The biggest turn off? Signs that you need a mask in 2026. If it's from a third party vendor you support, it will be the downfall of your own business.

My son was told this morning since we left a bad review of the owner, that she was gonna send the…read morepackage back to sender before the last date to pickup. That seems pretty petty and like terrible customer service these days. I was wrong about needing a mask to enter the store. Apparently that was not the case even though I was told by 2 patrons who had just left the store that was the case. I should have got that instruction from the owner herself. That was wrong. But the petty response she had for my son sure was something else. She is an odd duck...

Used to love All world storage. Now owned by storage sense... prices rose twice in a couple of…read moremonths. Trailer was hit by a neighbor and they did nothing to help in the matter. Horrible communication. Trailer is damaged and nothing was done. Will never store here again.

GREAT CUSTOMER SERVICE!!! They really look out for the customer. Had a great experience. Zareeta…read morewas AWESOME.. She was professional, kind, and most of all helpful. I will definitely recommend Storage Sense to friends and family.

From the beginning, Cynara at Safeguard was friendly, informative, and patient while I asked…read morequestions about renting a storage unit here. I didn't visit other facilities, I only did research online, but from the exterior Safeguard looks a lot more clean and safe. On the inside, Safeguard is spotless and secure. The access hours are flexible enough, as I don't need access after 10:00 p.m. anyway, and I like the security features. You get one key fob to access the elevators (or building after hours), and then your key is separate to your storage unit. I wish the unit had been less expensive ($198/month for a 10x15), but the unit we rented had a promotion which included the first three months for half off. We expected to rent for approximately six months, so it really made the price comparable to $150/month. I was able to reserve the unit 7 days ahead of time. Cyanara worked with me to make sure I didn't miss the promotion and followed up with e-mails and phone calls - but she didn't overdo it. She was also very helpful when I arrived to rent the unit. I would strongly recommend this facility.

1 Star -- Loyalty Apparently Comes With a Penalty…read more I am absolutely disgusted by the way Safeguard Self Storage treats long-term customers. I started renting my unit in September 2020 for $110 per month. Nearly six years later, after NEVER missing or being late on a payment, I received a letter casually informing me that my monthly charge is increasing to $657. Let that sink in. $657 a month for the SAME unit, on the SAME floor, with ZERO improvements, ZERO upgrades, and absolutely nothing different to justify this outrageous increase. Then comes the real slap in the face. This letter talks about how rent increases are only made "when absolutely necessary" and after "serious consideration" of customers facing economic hardship. Yet when I went online to price the EXACT SAME UNIT, I was quoted an introductory rate of $150 and a standard rate of only $319 after the promotion. So new customers pay $319... while loyal customers with perfect payment history are expected to pay $657? That's a $388 difference for literally the same space. This isn't "customer appreciation." It isn't "serious consideration." It feels like exploiting loyal renters because you assume moving out is too inconvenient. And the cherry on top? The letter warns about late fees and thanks me for my "continued patronage" -- as if I should feel grateful for being charged more than DOUBLE the advertised standard rate after years of on-time payments. Businesses love to talk about loyalty until it affects their profits. If you rent here, watch your rates closely. Apparently staying loyal just makes you a target for endless increases.

I always have a great experience working with Jeff. He is professional, reliable, and always go the…read moreextra mile to make sure everything is done right. Communication is always clear and timely, and he handles everything with a positive attitude. His dedication stands out and anytime I am at my storage unit he always makes sure he stops by to say hi and ask if I ever need anything. I would absolutely recommend here and work with Jeff!!

My rental started out at 215,then 248,now 263 and they say June is gonna be 315 how is thus even…read morepossible. I feel as though this is a rip off why is the price still going up on a storage that's the same space and size since I 1st rented it will be having thus investigated.

I have the best experience with Moving Services Inc. out of Mokena, Illinois. The two movers were…read morethere on time .. they moved fast and there was no damage moving me out and no damage moving me in. I don"t remember the men's name but one has been with the omii oh any 25 years snd the other two years. They worked together to get the job done. I highly recommend Movers Service Inc.

I'm getting ready to move 20 miles and I'm looking for a reliable moving company. This is…read moredefinitely not the one. Also, I buy a lot of from estate sales and would like to have a mover that I can trust. I called this company to movers a 6 piece bedroom set, Spoke with Bill, I was quoted 380.00. 2 Men, and suppies. Everything was going well, 3 men arrived and did a great job. The home owner told me if I wanted to take the mattress I could. They were throwing it away. The mover in the room with me said they could put it on the truck but they had no mattress bag. I was told they would put it on a blanket on the truck floor. When we were ready to go the driver said he needed to make a few stops. I agreed the delivery could be a hour or two later. An hour and half later I get a text due to the mattress and extra items the price would be an extra 100.00. There was a mattress no other items. If I was told at the pickup location the mattress would be 100.00 extra I would have left it. Be up front in pricing. You scammed me for extra 100.00 but you lost my move with a bigger price tag. If you are looking for a moving company, keep looking. Not a honest company.

Called up Craters & Freighters of So. Chicago and talk to Joe Lukso…read more I purchased 2 Mercury bumpers and needed to have them shipped to Torrance CA. Joe was great, took care of everything and the bumpers showed up with no problems. I would use them again.

Matt Hyde of Craters & Freighters of South Chicago gets two thumbs up for his responsiveness and…read moreattention to detail. To set the scene, I wanted to ship 40 boxes from the Hyde Park neighborhood of Chicago to Portland, OR while things were just beginning to open up from COVID AND protests were happening across the country. I knew from seeking proposals from other sites that trucking was extremely limited for these reasons. Within the window I needed, Matt was able to get those boxes picked up, delivered--after accurately quoting the cost of the shipment from the photos I sent him. I intend to use Craters & Freighters again.

Really take the time to read the fine print before booking this mover. The men who arrive have no…read morestake in the company and are therefore able to refuse the move based on their expectations. In my case, not everything was in boxes yet so they declined to perform even a partial job., it cost $300 for hem to show p and decide there was no work they needed to do.

They were pretty good about setting up a move on relatively short notice, but they were several…read morehours late on the day of the move and they jacked up their prices after they already had my stuff. They didn't give an actual bill and only cited "materials" as the reason for the price change even though I had everything packed in boxes and I even physically helped them get things in to and out of the truck. They also charge a service fee just to be able to pay them. The 2 guys who showed up and moved my stuff we're nice enough but I absolutely would NOT recommend hiring this company.

We had a very concerning experience with Coffey Bros. Moving and would strongly caution others…read more We were initially quoted approximately $3,600 for our move after providing a detailed inventory multiple times and confirming everything in advance. We were reassured the move would take about 8-9 hours with 4 movers and that the total would remain close to that estimate. This move was from one house to another house within a mile of each other in the same neighborhood! On move day, the crew did conduct an inventory at the beginning but did not communicate any changes or provide an updated estimate. They proceeded to load all of our belongings onto the truck. Only after everything was loaded did they inform us that the total had increased to over $13,000 -- more than four times what we were quoted. At that point, they refused to unload any of our belongings unless we paid in full. Even after we paid approximately $12,000, they still would not begin unloading until additional payment was made. This happened late at night with all of our possessions on their truck, leaving us with no real option. We asked to speak with a supervisor to understand the charges. Although he was placed on speakerphone, he refused to speak with us or explain why the cost had increased so dramatically. Throughout the process, we were repeatedly required to sign documents on a phone that we could not properly review, and they would not explain what we were signing. We were told we had to sign to continue while under pressure due to a strict move-out deadline. The final bill included many concerning charges, including: * Repeated charges for the same items/services (exercise equipment, Peloton, TVs, glass handling) * Significant material charges (e.g., dozens of rolls of tape and excessive wrapping) that we did not authorize and explicitly asked them not to use * Additional services that were not clearly disclosed in advance *They broke our new storm door and our master King Bed Frame. At the end of the move, we were also required to provide photographs of our credit card and identification, which took over an hour. We never agreed to this beforehand and felt extremely uncomfortable given the circumstances. Overall, this experience felt highly pressured and not transparent. The final cost was dramatically higher than what was represented, and we were not given a fair opportunity to review or approve charges before being required to pay. If we did not pay in full, we were not getting our materials. I began to fear for my kids and my safety. I have never been in such a terrifying pressuring situation that I was completely taken advantage of!