1. Eye Gear Optical

    1. Eye Gear Optical

    0

    Pearl, MS

    Eye Gear Optical

    5.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Eye Gear Optical

    Eyewear fitting

    Eye Gear Optical Photos

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    8 days ago

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    Bruce B.

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    11 months ago

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    Ask the Community - Eye Gear Optical

    JEA Optical

    JEA Optical

    1.0
    (1 review)
    3.7 mi

    In "how to lose a customer in 20 seconds" today, I am in need of new eyeglasses. Saw an optical…read moreshop associated with the ophthalmologist's office I'd just left for an eye infection (not my normal op doc nor city). Decided to look in through the window, first. Walked in (masked up & onion glasses on). Saw a pair I liked and asked did they come in any other color. The young lady who worked there, first asked did I have a script. I said, "Yes, on my phone." She says, "Well, we kinda need you to print it out, first." In my mind "Before what? Looking at frames?" I said, "When I am ready to finalize my frame purchase, I'm more than happy to print it out then." I asked, again, about alternate colors. She said, "Well, when you bring back your printed script, I can look for alternate colors." Wait, what? Let me get this straight, instead of OFFERING to email/air print it, you want me to go somewhere to print this out, THEN you'll look up whether alternate colors are offered on some frames? I get it. I didn't have a PRINTED script, but that does not stop a person from looking for alternate frame colors. I will be taking my effort, $$ and business, elsewhere. I need businesses to do better. This was a customer service FAIL and lost business because I am READY and NEED to purchase new frames (like two months ago.. I keep gorilla glue on me with my current frames.. don't ask). I need businesses to train their people better.

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    Whatever your style is our boutique has it! We have one of the largest selections in MS with over 1000 frames available in our Jackson store
    Whatever your style is our boutique has it! We have one of the largest selections in MS with over 1000 frames available in our Jackson store
    JEA Optical

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    Eye Gear Optical - opticians - Updated July 2026

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