I currently have several domain names hosted with this company, and two of the domains I chose not…read moreto renew. However, my account is now suspended and being held hostage for $75 for the renewal of those two domains. I called support and was told to "read the fine print in their terms and conditions". Then he further stated that I should have clicked the button not to renew. Honestly, I completely forgot about the domains and did not click that button as it had been a year and simply forgot...I mean, it was only a pandemic right? So this part can be debated. Where the REAL issue is... they have suspended my ENTIRE account and holding the domains that are in good standing and PAID FOR hostage as well. They have "locked" them....so I can't do anything with those either. This is where it seems to be illegal to block something that you have already paid for and there is no outstanding balance. This is unscrupulous and I have filed several complaints with various agencies for their "strong-arm" tactics. Beware of this company, and if you decide to do business with them... don't forget to read the "fine print"!
