Love infinite skin! Only place in town i trust working on my Skjn. Kayla is the caring and…read moreknowledgeable. She will only do what's best for you and not talk you into unneeded services !

From the owner: Infinite Skin is committed to providing our clients with an atmosphere of professionalism, personal…read moreattention, and excellence in care. We strive on continuing to educate our clients on maintaining healthy skin by treating and preventing the signs of aging. We utilize the highest quality and most advanced technology, as well as using the best therapeutic and medical quality aesthetic services available.

I think Amy does a wonderful job with injections…read more My only disappointment is that I had two treatments of the BBL laser for brown pigmentation, and it did not get rid of or lighten the brown spots on my neck which is what I notice everyday. For the cost, I guess I was hoping for more.

From the owner: Our medical spa takes pride in providing a personal and hands-on approach with each of our patients…read morecare. With top professionals in our field, we are able to offer exceptional results using the latest skin care and laser treatment procedures. As a medical aesthetics facility, our services include acne treatment, facials, botox, and waxing, as well as noninvasive procedures such as skin tightening, chemical peels, wrinkle treatments, Laser hair removal, and eyelash extensions. To learn more about our specials and book your consultation, visit our website or call our medical spa today!

0 stars would be an appropriate rating. The service I received was not as advertised and the…read moreowner/manager was unwilling to offer a refund in any amount. My appointment started 20 minutes late (that time was not made up on the back end); the "body scrub" was rushed and not at all thorough; the technician waited a full 10 minutes to come back to the room after the scrub/wrap, despite being in the room when I turned the shower off (it literally takes 30 seconds to hop out of a shower and onto a massage table, so I have no idea why she waited so long to return). The "massage" was bare minimum--it's basically just them applying lotion--and it fell far short of the 20 minutes that was advertised. The owner/manager was not there on the day of my appointment (I expressed my concerns to the women at the front desk; they said they couldn't help me but said they'd have the owner call me). When I later explained to the owner/manager that my appointment was cut way short and that I certainly wouldn't describe any of it as relaxing or pampering, she offered me a $20 credit (the service cost me $125). I let her know that I don't live in Fargo and have no use for a credit (nor would I want to return and spend (ie risk wasting) even more money); she became argumentative, claiming that my story didn't align with what the technician told her. I can understand why the technician lied about what happened--that's what people do when they're at risk of being reprimanded or possibly fired--but I don't understand the owner/manager's response. I'm a veteran and I chose Affinity because it's veteran owned, but it's way overpriced for what you actually get and they won't even try--in good faith--to make things right when they go wrong. Save yourself the trouble--and heed the advice of the other 1-star reviews; go to one of the many other spas in the area.

I booked a facial and massage for my daughter's birthday. I was told to be here at noon. We were…read morehere about 11:50. No one was in front. By the time someone came out and checked her in it was 1220. They said the longer had time to do a facial and they could do a mask. I talked to Lexi and explained the we weren't told to be here by any specific time earlier time etc. As I am telling her this she didn't even provide any apologies or explanation. This is the worst customer service I have ever had at a spa. The only upside is the massage therapist was great with my daughter.

The facilities are always nice and professional, but my last visit left me frustrated. After…read morefilling out my paperwork, the therapist called me over and asked about my problem areas right in front of four other people in the waiting area, which felt awkward and unprofessional. I also went for a facial, and the esthetician basically pushed on my throat the entire time. Nice atmosphere, but I just can't bring myself to go back.

I had a membership at a different Massage Envy franchise that I requested be transferred to this…read morelocation when my family moved to Fargo earlier this year. I had a fabulous experience at my previous Massage Envy location and expected the experience to be equally good here. It wasn't. In the mere 6 or 7 months I had an active membership in the Fargo location, I had three consecutive months where I was asked to reschedule my appointments last-minute. I have a child that I need to arrange daycare for a few days in advance when I plan to head out to these kinds of appointments, and getting last-minute notice of a change is incredibly inconvenient. The first two times it happened, I was contacted in the morning just a few hours before I was scheduled for a facial. One of those times, they switched me to a massage (which I did not really want) in order to at least keep my appointment the same day (albeit at a different hour). The other time, I had to reschedule to an appointment a week later. I finally got fed up last month when I drove all the way to the spa for my appointment and, when I got there, I was told there was no esthetician available for me and they would need to get me rescheduled to later in the week. It was a complete waste of my time. Not only that, but they alleged I had arrived 15 minutes late to my appointment on one occasion because somehow their system said I was scheduled for noon even though both my scheduling email and the text message appointment confirmation I received the prior day had 12:15 as my appointment time. Their scheduling is just a complete disaster. I also did not have the best experience on the services I received. I always ask to prioritize extractions when I'm getting a facial and I tried two different estheticians during my time there and one of them, while she did spend a long time focusing on extractions, she pressed my face so hard on the last appointment I had with her that I was in tears. Decided to switch to someone else after that. But then the other esthetician hardly did any extractions and tried to upsell me on a 90-minute facial so that "she would have time to focus on those more". I'm giving this location two stars because the staff is mostly friendly and the place is clean. And fortunately the massage I ended up getting one of the times I was rescheduled was not bad. But honestly, I'm never going back there again. It goes without saying... I cancelled my membership.

I had an amazing experience at the Wellness district. Dr. Hamm was so patient and compassionate but…read morealso gave me the reality check I needed. I learned a lot about nutrition and balancing my body's needs. I would totally recommend this clinic if you're looking to change your life. The nurses are amazing too!

Very unhappy with my experience at this place. Wouldn't let me honor the prices from some club that…read moreI was supposed to be in and Lost $595 for some complicated reason that doesn't make any sense to me. After spending about a thousand at this place overall all I wanted to do was use a credit of what I already paid. But they did not go out of their way in anyway to make sure that I got credit for the money that I paid. If you're considering going to this place to get service is done I would warn you that they finagled my money. They offered me a credit of $129 after paying at total of $990 and only $395 in services. So $595 in credit and they offered me $129. B*llcrap

The vibe in store was great! A but of upsell which is to be expected. Walked in and was greeted by…read moreemployee, she was so nice and really took her time explaining what to do. I have never had a spray tan before so I was a bit clueless. But I love it! Well worth it for sure! Will be coming back before summer!!

I went into here asking for a tanning bed and the lady at the front desk was very condescending to…read moreme and turned me away. She was also very rude and kept asking me if I've done this before which I have. She said I wasn't gonna get any color and said I was gonna throw my money away. I still wanted to because last time I came I got color. She offered me a spray tan which is not what I asked for and then told me I was just gonna waste my money. So then I left because I didn't wanna fight with her anymore. I'm just trying to look nice for my senior prom and drove an hour to come here. Very disappointed. 05/01/2025 1:25pm