On a vist to Carmarthen last week Nov 2011 I enjoyed the store even though it was a bit untidy, but the staff were not very helpful, asked a few different staff about items, but got a blank look, and no help. At the till where I had bought a lot of items, some quite large. The girl on the till (says her name is Christine on the receipts) was not pleasant rang the items through the till and took the money, then turned away, she turned back to see me still waiting and I got, WHAT? I asked if I could have a bag please, I was abruptly told it would be 5p as it was the law in Wales, being a visitor to Wales how am I to know that? I bought a bag and paid for it. It is not the cost it was the way I was spoken to, I am a customer, paying your wages by my purchase I expect at least some curtesy. Is that too much to ask?
I understand the attempt to cut down on PLASTIC bags, but who gets the 5p or as often is the case now 10p? we still have the shops advert on the bag, why can the stores not go back to paper bags? I feel it is just another way the consumer is being ripped off. If I buy a pint I would not expect to pay for the glass to put it in, the same should apply to shops if we buy from them they should give us to carry away our purchases in. read more