Shame on this practice for caring so little about their patients. I had an appointment to set…read moremyself up as a new patient and to discuss anxiety issues. The earliest appointment was 6 weeks away. Finally the day came, I went to the appointment and was treated as if none of my concerns mattered. I was dismissed within 10 minutes. The doctor did not care about me, only about getting through the crowded waiting room.

We've been patients of Dr. Miriam's for 10 years and are so happy to have her as our primary…read moredoctor. She is caring & compassionate, as is her office staff. There is never a long wait in the waiting room and checking in and out is simple. She has a conservative approach to medicine, and does not over-prescribe medicines, like some doctors do. She's a good listener and takes the time necessary to provide a proper examination at each visit. She also stays on top of annual screenings, labs, and vaccinations.

Today I went in for my knee. I arrived around 10am and had a very short wait. I needed an X-ray (…read morethe tech was not there today) so Michael gave me a prescription for one at Radiology Associates, after a thorough examination and discussion. I left with the prescriptions for X-ray, physical therapy and NSAIDs. I was in and out within a hour. Everyone that works here is kind and professional. I highly recommend this Urgent Care

I go here when I have something in between waiting for an appointment with my doctor and going to…read morethe hospital. I've been there numerous times, and the staff is always really nice. There's never been a huge wait. I've seen very competent and smart health practitioners, and gotten advice or a prescription, diagnosis or whatever the case might be. I'd be incredibly disappointed if they closed because they might be under appreciated. If you don't like this place, then go to the ER and wait 6 hours, or another urgent care and wait 4 hours for bad advice.

My family and I have been a patient of Dr Bettencourt for over 20 years…read more When I saw the derogatory review from "Patricia T" review 7/6/24 I had to respond because what she said about Dr Bettencourt is very contrary to our experience and frankly inaccurate!! She criticized the Doctor about notifying her of her breast cancer diagnosis...would she rather hear from the Radiologist or his office staff? Should he call her in to the office for a visit while she anxious and having sleepless nights until the doctor can get her in? It sounds like the doctor immediately referred her out which sounds appropriate ...is he supposed call her weekly to see how she's doing? How would the doctor know she changed doctors? With thousands of patients he supposed to recognize she hasn't come back and call her to see why? As for the exams, Doctors usually see patients who have a problem and many times exams are not necessary. Does the doctor need to do a full exam every time he sees a patient? Is she saying that when her knee hurts, she wants him to look in her ears? This woman's comments seem unreasonable, detached from reality, unwarranted and inaccurate especially as they relate to his character. I can't imagine she saw the doctor very often to come up with such mischaracterizations. Sounds like another unhappy person displacing their feelings and deflecting. Her comments are not helpful for others who want to know who Dr. Bettencourt really is. Thankfully many others have chimed in who actually know Dr Bettencourt. I can wholeheartedly recommend Dr. Bettencourt as a caring and professional General Practitioner.

Dr. Bettencourt is very bad with older people. Asking something about your health and he won't take…read morethe time to explain what is going on. Basically, he's a cosmetic doctor and not somebody I would recommend. I owned Nunes Pristine Auto Body in San Luis Obispo ,CA and Atascadero, CA for decades and understand business and how to treat people with respect and decency, something - DR Bettencourt doesn't understand. Bob Nunes

OMG the front desk receptionist is the next best Karen. The medical staff put on that they care but…read moreafter weeks of antibiotics, and no other action, not too sure. One thing that is absolute, they are all about the $$$.

Dr. Schechter, Naomi, Connie and everyone else at a-town family med have always been amazing for…read moreme! They're very attentive to my needs and concerns and always calls me back fast. I have always felt comfortable with all the staff in the office and they make sure you feel welcomed as a patient!! I would recommend Atown family med to any person that is need of a new primary or osteopathic medicine. The staff is also very professional and timely with helping me with prescriptions or scheduling my appointments. Cannot talk enough about how much I appreciate this office and their stellar staff!!!

The care is so through and care quality is exceptional and never have a long wait to see him it is…read morelike you are seeing a friend and explains everything I am so glad I have him as a Doctor

Wonderful family Doctor who I have being seeing for many years. Service from the office slipped a…read morebit when he joined CCPN but still works reasonably OK and Linda his PA is good too, when Dr Lebens is not available.

Dr Boland is efficient and thorough in office visit. I request the blood test prior so as to get to…read morework in the appt. Staff is helpful and if you need any additional items they are great to order then notify you!

I am deeply concerned about the practices I observed at this office. Communication with patients…read moreappears to be lacking, as lab results can take weeks to be reviewed and discussed, even after testing has been completed. I also witnessed what appeared to be expired B12 being used for injections and IV treatments, which raised serious concerns about patient safety. In addition, I was concerned about the qualifications and certifications of staff involved in administering IVs, injections, and overseeing hyperbaric chamber treatments. The way staff members are treated was also troubling. I observed behavior that I felt was disrespectful and unprofessional toward employees. Patients deserve transparency, proper safety protocols, and qualified medical personnel. Based on my experience, I believe these concerns should be thoroughly reviewed by the appropriate regulatory authorities. I encourage prospective patients to ask questions about staff credentials, training, and safety procedures before receiving treatment.

Always great service here. I brought grandson in with appointment at 130. Sent immediately onto…read morethe room for examination, and found an Inner ear infection from a long 2 week cold virus. I Ran over to Walgreens after for Amoxicillin and we were in our way back home and at home by 230 pm. I Highly recommend this physicians office.

This is certainly not Dr. Tedford and Dr. Patterson's practice anymore. I know they have long since…read moreretired, but you can tell by the staff their customer service is retired along with them. I recommend any other doctors office in the north county. I came in and was told that my picture of my insurance wasn't good enough for them to see my daughter. I was told I couldn't email or text them a copy. The front desk woman (Karen probobly was her name), blonde and older, told me I had to go home and get a copy with a copy machine and come back. (Mind you they already have my insurance on file) Then the lady at the front desk charged me 50$ for canceling an appointment I was on time for that she would not let me go to. As a small business owner in the north county, people like this at detrimental to our relationships with customers, they are rude, and have a sense of entitlement that they can't hide. Again, I don't think this represents the doctor themselves, but it's a very poor reflection on the state of our community, at least in a small percentage. We had the best experience ever at a pediatrician in Templeton and advise you to look for care options there, or in SLO.

I didn't plan on leaving an actual narrative, but it looks like it's required…read more We spend part of our time in Morro Bay and part of our time in Fresno. All of our medical services are in Fresno, so when I had a dermatological issue that required attention I tried the urgent care office here in Morro Bay. The staff upon registration was great. The woman who worked with me had that type of disarming, I'm gonna be your friend kind of approach. I don't think I waited more than 20 minutes until I was called back in to see the doctor. The doctor was very attentive to my issue and let me say what I needed to say. Immediately knew what the problem was, told me what it was, and prescribed the medication that would handle it. In may be a little over a week it was gone. I truly recommend these guys. There's no pretentious attitude, just a very friendly disarming staff.

Very pleasant office with lots of laughter. In an atmosphere where everyone has a problem that's…read morepretty amazing. I was seen by Michael Blackwell; instant rapport. Everyone was professional and kind. Blessings, Jim Karjala