Your customer service desk ... standing here 5 minutes, 1 person in front of me.... 2 employees…read morebehind the counter.... Plus 1 more just left.

Right now I am unhappy with Walmart. I placed a Delivery order. text it was delayed 45 minutes…read more Finally called the store to be told no delivery driver showed up. this is not the 1st time this has happened. Now I have to cancel that order and make a new one, thank goodness for ALEXA. but now I have to wait 3 to 4 days for them to return my money. Please Walmart if no driver there do not take order. I am a Senior going through Lung cancer.

So I have to say I am a life long citizen of Columbia, Ky and love to shop local. Over the past…read moreyear or two I would rather go to the dentist than go to this Walmart. Unfortunately, due to price hikes I am stuck with my local Walmart. Don't get me wrong the prices are great, the inventory is well stocked, store is clean. My problem is the staff. Not all the staff there are some that are great, but the ones that aren't make it hard to want to shop there. I am a very opinionated person and it is hard to overlook the employees lacking good or even mediocre customer service. The change in some of the employees that have been there forever is hard to watch. I can see they no longer like their jobs and that the customers get on their nerves. It's just hard to watch this business go down hill the way it has. Maybe management could ask their employees from time to time how to make their jobs more enjoyable.

It's Walmart. It's a small super Walmart. Limited options on pretty much everything, yet I'm still…read morepleased that it's in Columbia.

There are entirely TOO MANY DOGS allowed in the store. In my short visit there today, I counted 5…read moredogs (NOT service dogs) in the store!!! Totally unacceptable as I have allergies to dog and cat dander and do my best to avoid the animals. They do NOT belong in a store and especially in a shopping cart where I put my food. Time to find another store for my needs.

Had an home delivery returned to store not once but TWICE by a driver by the name of carlos.. First…read moretime I called and complained and they got a different driver and I received that order a couple of hours later.. The other day I had another delivery and none other than Carlos again!!! I have specific instructions how to get to our house so I watched his tracking and he went to the wrong road AGAIN!!! I TRIED chatting with him only to get the message it would be translated to spanish?? I tried calling and got voicemail not active?? Apparently Walmart hires drivers that can't read or speak English?? Been a customer over 10.years but not anymore if they can't hire people to complete their jobs .. Oh and was told since it was being brought back to store I could come and pick it up!!! Defeats the purpose for paying for home delivery don't ya think??? Bad service Walmart of Crossville TN...

The store is clean and well stocked, but the employees are the worst. When I ask for help (and I…read moreknow she could here me) and she(employee) ran away from me, like how hard is to tell someone where an item is located. Also they (employees) stand around talking about everyone shopping and gossiping about personal problems , I had to walk around five of them blocking the garden entrance. And on a final note when I'm trying to shop the last thing anyone needs, is to be followed around the store like there stealing, this has happened far to often, me and my Son where looking at some items and a male worker just stood there and watched us, I will take my business else ware, for goodness sake there are cameras all over the store.The last thing I want to do is give my business to a store that's treating everyone as a shoplifters.

We were from out of town for our daughter's wedding buying beer.One of the workers(short,bald…read moreman)pushing a pallet jack was rude to us and other customers about getting down the aisle when he could have backed out.We spent over $200 dollars in just beer for the wedding.We didn't have time to deal with him but should have.He at least owed one woman a apology.Unfortunately,this is The Workingman Review.

I can personally say that one lady at the customer service counter outright lied to me about a…read morecurrent return policy they have and at least two women overseeing self checkout stations were total stuck up bitches, however, that being said, everyone else, (employees) have always been absolutely wonderful.

I nicer more organized home store. Most amazing thing is when I walked in I was thinking it was…read moremore upscale, thinking better and more expensive items. But I was wrong. Prices are very reasonable and wide range of items. I could just walk around in here just to see everything. Will be a go to store for gifts and holidays for sure

I avoid most Wal*Marts at any cost, but I actually enjoy going to this one for some reason. It…read morecould be that the Smithville entertainment is lacking, but I honestly think it's more about the spirit of this place. You can tell it's all hometown people, with a hometown mentality, wanting you to feel at home. Everyone is more than helpful. In fact, one staffer volunteered to walk me to the opposite end of the store, just to show me where the matches were! The selection is great. The location is great. But go for the people. It's worth it!

Hello, I am writing to let you know about my experience last…read morenight at Store 4414, April 8 in Smithville, Tn. After preparing for a fishing tournament that day I returned home, about 25 minutes from this store, and realized my boats battery charger had died. I arrived at the store around 8:12 pm and went to the automotive department where the battery chargers were locked up and there wasn't an employee in sight or anywhere in between the rear and the front of the store. I went back to the front of the store and asked for someone to unlock the cabinet. This was just after 8:15 and the store is closing at 8:30. The cashier called the MOD on the radio and she said we are closing soon, sorry I'm not walking back there. I stood in total disbelief and asked if she was serious? The young man said, "yes, we are closing soon" and I replied, "but you aren't closed yet". I couldn't believe it, either they are open or they aren't and I needed a charger that was around $100 and the "manager" was too lazy to walk to the back of the store. I went elsewhere today after missing the morning start of my tournament to purchase what I needed. I passed this along to corporate in the event anyone in this company cares....

Absolutely Terrible. The lady that gave me my grocery pickup and she tossed everything into the car…read moreit must have been her first day, she looked to be about ten years old. (that's an exaggeration) Oh! And I forgot to mention! She dropped everything on the ground, six hundred dollars worth of grocery's

Worst Walmart in south central. 95 percent of products are all in the wrong place. Only a small…read morepercentage of items are priced. But the biggest problem is the produce. The produce here is always ALWAYS bad. Everything I've ever bought tastes like chemicals, and most of the time everything is either rotting, molded, or looks like it was pecked by birds. This Walmart desperately needs new management.