I was in the Oneonta area for work and conveniently there was a BJ's very close to my hotel so I…read moredecided to run an errand and pick up a few things. It was a smallish bj's with less selection I felt but they still seemed to have all of the staples. This may be due to NY law but the beer / wine offerings were different from other bj's I've been in. There was a basic selection of beer and 4 or 5 varietals of very off brand wine, or maybe it was non alcohol wine, not sure. In any event, good spot to get your shopping done.

This BJ's has a lot of parking. Most of the staff are very nice. There's a limited selection on…read morethings because this is located in Oneonta. There is no fresh deli cold cut section nor are there vendors like there are in other locations (such as Pizza Hut or Dunkin Donuts). There is a Verizon booth though. A few years ago, I told the person who was working there that my phone charger wire stopped working and he replaced one for free which was really kind. I like that there is some diversity in products even compared to the BJs locations in the Queens/Long Island area. My experience here has been good 9/10 times. The only time it hasn't been good was when a store manager asked an associate to watch me check out. It was really uncomfortable and unnecessary since it wasn't to assist us or anything. Nobody else had to be watched like children. What a way to ruin people's day.

Manager named Becca refused to provide assistance to a disabled Veteran claiming no one was…read moreavailable. 2 associates were standing at the end of the checkout line bagging for perfectly healthy customers and there were 2 associates collecting carts in the parking lot. They also had an extra person at the door instead of the one usually there. She obviously just didn't care about disabled customers. I have been a member here for nearly 20 years and have never had such horrible customer service.

The management is rude . J went shopping there the other day and I went to grab the chocolate…read morecovered raisins they were white and moldy . 2 full cases were moldy. No rotation there.. I saw a female manager yelling at worker in front of customers when he asked a question nicely. You don't do that in front of customer's. Those young managers need to be trained or need to find another job. I've been a member for 20 yrs there and this is the worse I've ever seen.that place . Customer service is terrible. If it doesn't improve by the time my membership is up I will be canceling.

This company is a small family owned business. They do…read moreeverything possible to keep us happy! Very accomodating and helpful, they go out of their way to make it happen. Todd is a wonderful salesperson and always easy to get in touch with. If you own a restaurant, you MUST give this company a try. You will definitely save money$

Love having Costco in Camillus. We buy several items here monthly. The hard part is not getting…read moreroped into alot of cool things / items you dont always see at other stores and you really don't need. Go with a specific list, and dont go when your hungry or you could go broke $$ lol.

Lots of great items. Maybe a little higher end feeling than Sam's club? That being said, Sam's Club…read morehas a few more things figured out that Costco could learn from. First, there's no Scan&Go option! The line at the registers was so long! The food area was a mess and so tight and cramped. Not a fan of that. The warm chocolate chip cookie was delicious though! And the pizza slices are huge.

I just left this store without making a purchase as the saleswoman was non stop texting on her…read morephone and would not even acknowledge my presence let alone give me some help. Not reading and/or sending a text or 2. Non stop glued to her screen, voraciously typing and never looking up. And I was the only customer in the store. I was prepare to spend a couple hundred dollars in there. It's good to know some retail outlets are doing well enough that they can be so cavalier about serving customers. This purchase and future purchase in this category will go elsewhere.

Rude Cashier. Blew smoke in my friends face and screamed at her. Reported it to the manager,…read moremanager yelled at cashier about it 2nd time. Same cashier: Didn't know you couldn't buy lotto tickets on debit, so she got all pissy and made a loud SIGH sound. I almost never buy tickets so i had no idea it was cash only. I apologized and she glared at me and ignored me. Guess she was pissed I had to pull a bunch of tickets that I didn't buy. (honest mistake) What a bitch It's the skinny blonde/ reddish hair woman. Maybe in her 60s late 50s I'll buy my tickets from another place. Last time I'm dealing with her.

The prices were through the roof at the jump when we walk through the door Coke was $18 a case any…read moresupermarket in town will be that price. Still we thought we'd give it a try walked in there felt like everything was dirty not a comforting atmosphere. Check around a little and all the prices seem to be high we left without buying anything

At one time this was my favorite place to shop, but since the new owners took over it has gone…read moredownhill and the price have gone sky high. No longer shop there.

Having been a BJ'S member for years frequenting the Wilton, NY location once or twice monthly,…read moretoday's visit was shocking. There were empty shelves especially in the frozen foods section. Empty cardboard boxes in those areas. Upon checkout we were informed they no longer have anyone verifying purchases at the door. Seems like cutting back and empty shelves indicate vendors are demanding payment, holding shipments. Hope BJ'S isn't closing. Lowered the rating. Coupons offered but empty shelves. Can't sell what isn't stocked.

I had a late payment on my BJ'S credit card because I had to change my checking account number at…read moremy credit Union. I made the payment on time ,but the credit Union mistakenly paid from the old account number so the payment failed due to the Bank error. I had a balance due of $687.15 with a minimum payment of $29.00. BJ'S shut down my account and told me I needed to bring my account balance up to date ($1617.00) to get my account reinstated. It turns out that I only needed to pay the minimum payment of $29.00. I am a long time member and have spent $1000"s of dollars and don't deserve to have my account shut down over $29.00 and have a late payment record due to a bank error! The Filipino Agent handling my call was totally unsympathetic about my situation and told me they could shut down my Credit Card if I was late by $1,00!!! That's the agreement I signed??Nice way to do business! Bernie

Rating would be zero if allowed quite simply the staff and manager are incompetent at best. Was…read moreshopping in the store had a problem with the rotisserie chicken addressed the issue with the store supervisor was told to go back they would be ready, now i have Parkinson and walking is hard i walked back, was told 20 minutes went to CS again and got excuse's, left store call spoke to manager who could careless.Tryed dealing with the company every call or email i get 72 hours you will get a call back...still waiting Not the first time last year the deli employee threw food at my wife nothing was done

This BJ's has gone downhill. I can forgive the long lines because I know everywhere is…read moreshortstaffed, but the malfunctioning equipment should be repaired... after my most recent visit where I could not put air in my tires because the machine is still broken and could not get a receipt from my pump because the machine is still broken I have to decide whether to renew my membership. Definitely would not recommend joining here.