I like to shop around this store when I go back home. It's fun! And this location is great because…read moreit's next to Rainbow and DDs which are also cheap, fun stores to find creative things to add to your wardrobe. I found a super cute , rhinestone cowgirl hat for $25 and I can wait to wear it in California! The staff were very friendly and helpful. I found a few other things in clearance and made teen wasn't going to let me leave with buying a cosmetic grill for her teeth. Lawd!

Citi Trends is strange. Walking into this store is like time traveling back to a mall, circa 1995…read more The inside definitely has that "90's mall kid" type of feel. The goods? Well, they seem to sell a little bit of everything that's fashion related, but it's definitely geared more towards the younger set. On the day I was here, I was basically just looking around since this seems to be one of those stores I have always passed, but never stopped in. They have a wide selection of everything for young women and men and a lot of discount clothing- most of the clothing I saw is under $20. Then they have, what I would call, the "unusual" selection. They have a whole section of different types of scrubs, for some reason. And on the other side of the store, they have a wide selection of different types of luggage. Yeah, it's kind of strange and had me wondering if this was even a legit store. They also had a section with some cheap-o makeup, oils and perfumes. Honestly, I didn't know what was going on. If you're looking for discount clothing and...scrubs, I guess...this is the place. The staff couldn't have been friendler, the store itself just left me confused.

I am not the biggest fan of this location.Their debit went down and the clerk was mad at me for not…read morehaving cash on me to buy my items. Debit machines go down sometimes. It isn't the fault of the customer when your machine isn't working.

Terrible service, cashier was talking with random lady at the counter for a full hour. Never going…read morehere again.

While visiting the City Trends located on Staring Ln in Baton Rouge la I was very disappointed with…read morethe customer service that was shown to me and my family! From the moment that we walked into the store the manager began to stare us from head to toe. My mother selected a few items and was about to try them on and then the manager ran over to her and was like "You can't sit those close on the floor next to your bag"! So my mom was like OK. I saw a few things that I wanted to purchase for my niece, so I told my niece to hold them and then the manager came again and said she can't play with those toys in the store! I politely said i'm buying these and she had the nastiest attitude with me. Finally my mom went to the car because she was fed up with being harassed, while i continued to browse the clothes.My brother sat in a seat watching the clothes that i was going to buy for him. The manager saw him sitting there and yet again came over this time targeting my younger brother. She told him "Are you buying anything, if not you can hit the door." I asked her what was the problem and she told me that he's not allowed to be in the store by himself. I said i was shopping the whole time. She said no one under the age of 18 is allowed to shop in that store. Now my brother is 15. I was terribly disturbed by her abrupt behavior, and the ignorance in her tone of voice. For her to be a manager and to treat customers that way is absolutely ridiculous without customers she wouldn't have a job! That was the most disrespectful, unprofessional manager I have ever ran across.I won't be back!

The security guard is inappropriate, and do not know how to handle situations with professionalism…read more. She was loud and cursing and told a customer "she don't have to use a gun, she could catch her hands" because the security guard was talking about the customer children. Meanwhile the manager stood right next to the security and supporter this behavior . They had attitudes and gossip about people . Not everyone had nasty attitudes . But the manager on duty and security guard should most definitely take some customer service classes. This happened on 10/03/19 around 3-4pm . Please get it together ladies!