Wish I could give no stars. Today 5/22 there was a woman behind the cash register. we rang the bell she did not come help us. A man eventually came out of somewhere said nothing to us rang up the things and said next before even handing us our bags. We had to take the recpit off the printer ourselves. Horrible customer service will not return. I will drive to a different town. read more

On 9/9/13 the cashier (thin woman with a moustache) just yakked and yakked and yakked with the person she was ringing up merchandise. She made no attempt at efficiency and just did not care about others waiting in line. This is not a social club or gathering, this is a place of business. As an employee she should have at least tried to be efficient instead of jaw jacking and moving as fast as molasses. Just terrible service and the management should know about it. read more

Just got back from Family Dollar - Sturgis, SD - after play dodge the merchandise carts and there are plenty - I got to the check out - with coupons - Family Dollar site states we accept coupons - the clerk checking me out tried my 1st coupon and could not "scan it" and called the store manager over and asked about what to do - He stated they were not taking those type of coupons - In the past all my coupons were accepted by this store ( even if they had to be put in manually (shopped this store for more than 15 years spending an average of $300.00 a month) needless to say I will be taking my money and business to another store. I have been asked why more people from Sturgis don't shop in Sturgis - could it possibly be the rule that the "Store is always Right" and forget the customer. THANKS FAMILY DOLLAR - BUT YOU'RE NO FAMILY OF MINE. read more