I had a cashmere sweater cleaned and it came back completely ruined. The sweater was powder blue…read moreand was returned with navy blue spots. All the knap was gone. It was like a dishrag. They refused to reimburse me for the damage. They said they weren't the owners. No effort to make this right.

To be clear - this is for the 24-hour laundry associated/attached to this account - and not for the…read more"Same Day Cleaners" operation proper. For the last five years, we've taken up two adjoining rooms in the Ramada (just a mile or so down on the Trail) and we love it there - save for the fact that no laundry room is available. So... ...This is the closest option. It's certainly not a 5-star 24-hour coin laundry operation (not a single massage chair in sight, champagne (or ANY tipple) isn't offered) but the staff is accommodating and the equipment works. Some suggestions: 1. Use the largest washing machine possible - $6.00 and worth it. 2. Divide your drying load across 2-3 machines (that's just thermodynamically sound advice) 3. READ the dryer cost structure. It's $0.25 for six minutes. NOT $6.00 for six minutes... (Yeah - I know - but she's kind enough to give me my unused money back when I'm done...

Buzz-cut Top Knot lady told us yesterday that our clothes will be done "TOMORROW BY 2pm" - we're…read morenow here for pickup and only half of the clothes are ready. She said "I didnt talk to you, so I would've never said 2pm". She did indeed talk to me. Incredibly rude and then walked away for me to deal with a totally innocent employee. Go anywhere else

amazing dry cleaner! You can even drive through, which is amazing. I would definitely recommend…read morethis business.

Very convenient, efficient spot. Fast service…read more Very convenient, efficient spot. Fast service. Summer hours on Saturday are short. They close @6 on weekdays. Will update.

We've been using Lux services since October 2025 and so happy we found them. They do a fantastic…read morejob on all laundry, and their prices are very reasonable considering the great job they do. Everyone is so nice and easy to work with. I highly recommend Lux above other laundry services here in Naples.

Poor communication, late pickup, stained item (when confronted, no response). Not even sure it was…read morecleaned. No store front. Who knows where the items are cleaned. Should have known better.

Never again…read more Apparently their business model is to gouge the customer the first time and not care if they ever return. I took in a warmup jacket for a simple zipper replacement. This would be about a $20 job at home. At this joint, $47! I was stunned when I picked it up. The lady at the counter said she always tried to warn people about the price when they drop stuff off because people are often angry when they pick things up and it costs a lot more than they were expecting. Hell, I could have thrown it out and bought a whole new warmup set for less! So save yourself the headache...don't go in the first place.

Dalva is the BEST seamstress in the world seriously!!! I'm speechless .. i gave her a midi dress to…read moreturn into a formal long dress for a wedding and she blew me away Very neat and clean AND she finished it in a timely manner!!! I will deff be going back to her for sure

Manager seems attentive, but I've had two terrible issues with a member of the staff who clearly…read moredoesn't want to work nor be of service. First time he closed 15 minutes early and snarked at me through the window, and the most recent encounter he made me count my own clothes (never touched them before I left)...I had to ask for my receipt, and overall just seemed super unhappy to be employed there. I took a break for a couple months and returned (due to proximity), and ran into this.

Tierney provided friendly and timely service. We've been having our dry cleaning serviced at this…read morelocation for quite a while, and we are very satisfied. Thank you Tierney

My dry cleaning always comes out wonderfully. Great location and quick in and out. High quality…read moredry cleaners

Horrible Horrible place can't even give a star brought my daughters weddings dress in on dec 2 2024…read moreto be cleaned and preserved they held on to the dress for 7 months and it was NEVER sent out to be preserved didn't want to put them out there like this but they didn't provide the service that they said they could. Had to give a star by yelp to post this but they dont deserve any stars!!

I use this company for all my dry cleaning........ would highly recommend…read more My shirts are perfect and pressed to give them the look of new

Wow! Worst service from a dry cleaner ever! Dropped off comforter for pickup late Friday; wasn't…read moreready. Came back Saturday and while it said it was open it wasn't. Same thing Monday. No note on door, voice message, nothing.