Great business. Owner was very attentive and his prices are fair. I need alterations and he came…read morethrough in a very timely manner. I would highly recommend Alma to anyone in the area.

Best Dry Cleaning and fold & wash in Collier County...Alma is always happy to do anything that you…read moreneed.

I had a cashmere sweater cleaned and it came back completely ruined. The sweater was powder blue…read moreand was returned with navy blue spots. All the knap was gone. It was like a dishrag. They refused to reimburse me for the damage. They said they weren't the owners. No effort to make this right.

To be clear - this is for the 24-hour laundry associated/attached to this account - and not for the…read more"Same Day Cleaners" operation proper. For the last five years, we've taken up two adjoining rooms in the Ramada (just a mile or so down on the Trail) and we love it there - save for the fact that no laundry room is available. So... ...This is the closest option. It's certainly not a 5-star 24-hour coin laundry operation (not a single massage chair in sight, champagne (or ANY tipple) isn't offered) but the staff is accommodating and the equipment works. Some suggestions: 1. Use the largest washing machine possible - $6.00 and worth it. 2. Divide your drying load across 2-3 machines (that's just thermodynamically sound advice) 3. READ the dryer cost structure. It's $0.25 for six minutes. NOT $6.00 for six minutes... (Yeah - I know - but she's kind enough to give me my unused money back when I'm done...

After going here for probably going on four years now, enough is enough. I'm done. Most of the…read moretime, I have the same order, my 3 work shirts and 3 pair of pants. My only request is Heavy starch and creased sleeves on the shirts. I am in the Hotel industry, so I need my work clothes looking crisp and professional. They do fine with the heavy starch. No problems there. My shirts are usually like cardboard, but that's how I like it. But, for some reason, they just can not master the art of putting a crease in the sleeve of a shirt. It is hit or miss. One time they will do it, the next they don't. It is even written on the work order ticket about always crease sleeves and heavy starch. So, after talking with the girls that work there and that not really helping the situation much, I decided to speak with the manager. I explained to her my situation and she apologized and said she would make sure it was right on my next order. I told her I was going to stop bringing my stuff here if they couldn't do what I want. Sure enough, it was perfect. Great. So, this last week, I drop off only 2 shirts and was going to drop the other off, the next day, after I picked up my order. So, my 2 shirts are not creased. The next day, I go to pick up my other shirt and I speak with the manager again. I am wearing my work shirt to show her the uncreased sleeves. She says she is sorry again and says she will check my shirt I am picking up to make sure it is right. I tell her, it doesn't matter if it is right or not, because I am not coming back anyway. As it turns out, this shirt was uncreased, as well. My problem with the whole situation is that this manger showed very little real concern for my situation. Yes, she apologized, but she could have done more. Like maybe taking the time to ensure that when they received my order, she PERSONALLY checked it to ensure it was done correctly. Especially, after I told here I was not going to come back if they didn't fix this problem. Even then, after me picking up this last shirt, she didn't even attempt to get me to reconsider not bringing my stuff here. Not saying I would or would not, but at least ATTEMPT to continue doing business whit a loyal customer of 4 years. And to make matters worse, she said something about them combining two stores orders, or some BS. Not my business. I don't care about that. I don't need to know about that. Not my problem. Don't make excuses. To me, she just did not show the kind of concern for her business that I would have expected. So, needless to say, I will not return there.

Gave a quote one week with a scheduled time for the following Saturday. Showed on time and cut the…read moreprice because it was easier than he thought.

Very convenient, efficient spot. Fast service…read more Very convenient, efficient spot. Fast service. Summer hours on Saturday are short. They close @6 on weekdays. Will update.

Poor communication, late pickup, stained item (when confronted, no response). Not even sure it was…read morecleaned. No store front. Who knows where the items are cleaned. Should have known better.

We've been using Lux services since October 2025 and so happy we found them. They do a fantastic…read morejob on all laundry, and their prices are very reasonable considering the great job they do. Everyone is so nice and easy to work with. I highly recommend Lux above other laundry services here in Naples.

Never again…read more Apparently their business model is to gouge the customer the first time and not care if they ever return. I took in a warmup jacket for a simple zipper replacement. This would be about a $20 job at home. At this joint, $47! I was stunned when I picked it up. The lady at the counter said she always tried to warn people about the price when they drop stuff off because people are often angry when they pick things up and it costs a lot more than they were expecting. Hell, I could have thrown it out and bought a whole new warmup set for less! So save yourself the headache...don't go in the first place.

Dalva is the BEST seamstress in the world seriously!!! I'm speechless .. i gave her a midi dress to…read moreturn into a formal long dress for a wedding and she blew me away Very neat and clean AND she finished it in a timely manner!!! I will deff be going back to her for sure

Manager seems attentive, but I've had two terrible issues with a member of the staff who clearly…read moredoesn't want to work nor be of service. First time he closed 15 minutes early and snarked at me through the window, and the most recent encounter he made me count my own clothes (never touched them before I left)...I had to ask for my receipt, and overall just seemed super unhappy to be employed there. I took a break for a couple months and returned (due to proximity), and ran into this.

Dropped off a 100% cotton King sized bedspread to have washed as my home machine is not large…read moreenough. Bedspread had 2 issues 1- had a blue laundry detergent spot ( because my machine was not large enough and it did not completely dissolve. 2- a dirt ring. No grease, no protein , dirt. The bedspread was returned to me in a clear package and BOTH stains remain. A tag was on it stating "received in damaged condition " $57. Really? Never again and a rude worker to boot. You've just lost yourself a customer.

Horrible Could give 0 starts if I could…read moreLost very expensive item of mine It has been a month and no calls or text return Very interesting how they'll reply to positive reviews on Google and here but will not take responsibility of lost items Not even a call with apology Horrible horrible horrible

NO STARS. They lost my very expensive coat. Made the trip there to pick up , they could not find…read more Checked their cleaning building and other location . Promised to locate and deliver to me in Estero. Never heard back. Constantly called, no resolve. Poor communication and customer service. The one star is because my husband had used in the past and was pleased with the cleaning. They lack customer service acumen. If you have expensive items, DO NOT TAKE here.

I use this company for all my dry cleaning........ would highly recommend…read more My shirts are perfect and pressed to give them the look of new

Wow! Worst service from a dry cleaner ever! Dropped off comforter for pickup late Friday; wasn't…read moreready. Came back Saturday and while it said it was open it wasn't. Same thing Monday. No note on door, voice message, nothing.

This place probably deserves a watchful eye from BBB, as well as Immigration. The place smells…read morelike dirty crack to begin with. That should have been my first clue, but I was distracted and not paying much attention. I dropped off a dress to be taken in. A simple task. 18.00. Sign says "alterations done on site." Yet, I have been in twice to get my dress and they say it's "not back yet." They don't honor the dates they put on your claim ticket and then they use excuses like "she was in the hospital." They are aloof and all employees are Hispanic. I don't know that anything is done on site. I never saw anyone in the back area working or cleaning. Why would a dry cleaning business stink like that. After I couldn't get my dress on time, I told them to cancel another alterations order I had dropped off and they said "oh they will be here on Monday." Yet, it took them 3 weeks to do simple alterations on a dress. There is something wrong with this entire picture. Customers BEWARE!!!! I wouldn't take a dirty diaper here!

From the owner: Professional Dry Cleaning…read more For all your dry cleaning and alteration services, stop by today! Same Day Service Available Upon Request. Drop off by 10:00 AM. Seven locations to serve you throughout Naples & surrounding areas.