I just relocated to Cleveland, MS two days ago. I came down with a really awful sore throat. There…read moreare no Doc n Box Chains here that I could tell. I picked this clinic at random and they told me to come on, Callie could see me. I was there about 30 minutes. Step was diagnosed. They were genuinely caring and eager to help me. I saw a Nurse Practitioner, Callie Reed, who was awesome. This was an older office, no frills, they did not do unnecessary tests but quickly got to the root of the problem. This was great by me. I think I found a new doctor's office and nurse practitioner.

I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

Totally unprofessional. I called to get a refill and they had lost my records!! I had my pharmacist…read moreconfirm my information and they still could not help me get a 3 day refill until I could come in to see a new provider. Gave me no notice that my provider had gone elsewhere.

Staff was kind and helpful. Wait time was minimal. Very clean office. Front desk was very friendly.read more

Fantastic physician, caring staff, great experience! Will recommend to my family & friends.read more

Dr.Helmhout is a great doctor but she has the most rude nurse Julia ever very disrespectfulread more

The front receptionist is the rudest person. She is VERY miserable with her job and it shows. The…read morebilling person is also very rude. I came in asking why they're saying I owe more than my EOB and was told "you had the bloodwork done here, you owe us this money" like I was an idiot and didn't understand?? They charged me over $100 more than my EOB and I'm STILL waiting on my refund. Read the Google reviews where you'll see 50 more reviews like mine. The front desk staff is AWFUL, I won't return for this reason, but my doctor and her nurse were great. Don't recommend whatsoever!

I have been coming to this clinic for 3 years now and i have never been impressed. The check in…read morereceptionist staff is slow, rude, unorganized and unappreciative for even military veterans like myself. Dr. Linder, my VA recommended doctor was a decent doctor the first year, now he is forgetful and never returns phone calls, no does he follow up with the innumerable specialty clinic referrals he's supposed to make. Tanya, the appointment nurse commonly gets me confused with other patients. Pam the account rep has sent me multiple bills in error. She commonly bills the VA for services i have not received. Today was the last straw as i have a 2:00 pm appointment and it's exactly 3:07 pm right now and i still have not been called back. As i went to check on delay, the check in rep snapped, complaining about being very busy, was unapologetic and said she'd get to me when she gets to me. Wrong answer to an already unhappy customer! Dr. Linder is a joke. He lies, forgets to follow up on making referrals all the time, defends Pam, the medical bill rep even when I revealed that she billed the VA on my behalf for services I didn't even received. When I threatened to inform the VA she deleted the debt. This is what Dr. Linder defended. This office is run like a slaveship! Unorganized, hillbilly corruption. Try it for yourself. My appointment was for 2:00 pm. I wasn't called back to the see the doctor until 4:11 pm. After 1.5 hours of waiting i asked the check in rep when will i be called back, a reasonable question, she snapped. I found it interesting that it was 41 minutes after that I finally got seen but again horrible service. Strangers walking into the treatment area was another concern especially with this pandemic raging on! Needless to say, i have a formal complaint with the VA in the works concerning all. By the way be aware of Dr. Linder referring you to his pharmacy.

Great customer services and southern hospitality. I'll be coming back again. Highly recommend.read more