I don't know what happened to this business but they're front counter people you call and talk to…read morehave became rude and very unpleasant. I started going here because it was family-owned and I wanted to support that. And for a few years they were very very nice and down home. And I loved the pharmacy and I recommended them. Lately something has changed and they are rude Don't want to listen to you. And it's not a very pleasant experience I've had two strokes and be cancer. And it takes me a while to talk and get my thoughts in order. And they were rude and cut me off and the lady said can I talk now like I was not important at all. I transferred all my prescriptions from Walgreens to orchard hills because I wanted to support a family business. But they don't feel like a family business anymore. I don't know what happened but I might as well go back to Walgreens I got the same in personal treatment there.

I have never met nicer people at a pharmacy. They will bend over backwards to work with you, answer…read moreany and all questions, and make sure you leave with a smile on your face. I cant say enough nice things.

Nice people Give good help…read more Always make time to discuss prescriptions Caring community pharmacy

They say that you find out who your REAL friends are when you are ill. I contend that customer…read moreservice becomes paramount when your WHOLE family is ill and you are in a race to get their prescription to help them. I called ahead and talked to Hannah who helped me do as much over the phone as possible to minimize my time in the pharmacy. I normally go to Costco but going to Costco two days before Thanksgiving sounds like grounds to make me committed somewhere. I am a fan of independent mom and pop outfits over heartless big box stores. Boy, coming here was totally the right decision. Hannah was ready for me just as I walked in, I was in and out in a flash. My insurance went through seamlessly, I was astounded. This was so much easier than my beloved Costco. The price might have been less too! I couldn't believe it. Thank you for making everything so easy and making me feel like family. I am so grateful

I love how they check with me to make sure my meds are still current and to find out if I have new…read moremeds and the shipment to my home is 100% excellent

I am so amazed at the customer service and the personal interest shown by the staff at this…read morepharmacy. One can't ask for more personal service. They call now and then to see how one feels as well as to check on the need of medications. Every one is so kind and caring I love how they package our meds. It saves hours of time. Thank You Integrity you are the best.

Well I grew up in Ozark and had used Hixson Drug in the past and so did my mom. My wife is 9n…read moreMedicare and we chose a local hometown pharmacy instead of going to Wal-Mart. After just little over 2 months we are now doing business with Wal-Mart pharmacy. After had walgreens for years with wife's insurance ee were used to service and professionalism. I tried real hard to see that at Hixson's. Just didn't happen for us at all. I am not a negative poster usually the opposite. The people waiting on you just don't seem to be on par with walgreens or Wal-Mart. Communication was not a strong point and neither was the limited hours. Sorry guys and gals you blew it for us. Step it up a notch.

I've been using Hixson drug all my life. I moved away years ago, and Carl, the pharmacist/owner,…read morestill knows my name and helps with any prescription questions. When my mom hit some hard times, Carl was very understanding and made sure she still got her necessary medications. This is what living in a small town is all about. I would give just about anything to have Carl and his staff here in San Francisco.

This pharmacy was so help making my meds in liquid form. I couldn't afford the medication through…read morethe regular pharmacy. I recommend checking them out!

Best Pharmacist in town!! When alm the COVID fraud was going on I could get Ivermectin and…read moreHydroxychloroquine from these folks!! I am a customer for life!!

Nice place, nice people, nice items. They could use a bigger, better locarion with more parking…read more These are Mercy Employees, and overworked. They are always understaffed, stressed completely out, and underappreciated. A smile helps.

Ive been coming here for years. Always friendly staff and wonderful gift shop and pharmacy.read more

I love the Pill Box! The customer service is ALWAYS great and it's nice that they offer a HUGE…read moreselection of boutique type items and I can run in and find exactly what I'm looking for. They are my go to pharmacy for our family medications.

I used to enjoy shopping at Greene County Freight & Food Sales, but my opinion changed after a…read morerecent visit. As I was leaving, I asked to purchase a pack of cigarettes and was told, "We do not sell cigarettes." This confused me, since they have a smoke shop and sell other tobacco products. The response didn't seem accurate, and it left me feeling frustrated and disappointed. If there has been a policy change regarding cigarette sales, that's completely understandable--but a clear explanation would have gone a long way. Unfortunately, the interaction left a negative impression, and because of that experience, I've decided not to shop there again. Customer service and clear communication matter, and this experience just didn't meet that standard.

The employees were great. They helped me find what I was looking for and took good care of me. The…read moreprices can't be beat.