I had a very disappointing and uncomfortable experience at DSW Designer Shoe Warehouse on March 20,…read more2026, around 2:00 p.m. I came in simply looking for shoes for myself and my children. While browsing in the kids' section, I noticed a woman, who later identified herself as the manager, following me around the store. After I moved to the back, she sat down and continued watching me for about 10 minutes while I shopped. I eventually approached her and asked if she was following or watching me. She said no. I then asked if she was the manager, and she confirmed that she was. When I asked for her name, she refused to provide it and told me I didn't need to know. As a Black college graduate, an English teacher, and a mother of three, I found this experience extremely upsetting and disrespectful. I was treated as if I were doing something wrong when I was simply shopping for my family. No customer should feel singled out or profiled in this way. I completed my purchase and left, but the entire situation left a lasting negative impression. I hope this location takes this seriously and addresses how customers are treated moving forward.

Poor service. Second visit waiting for service. I guess they think you will buy a pair of shoes…read moreafter trying on only one of the shoes.

On my way here I got lost thanks to my useless navigation so I called trying to get directions. The…read morenice gentleman assisted me and even stayed on the phone until I arrived there. I finally got there and found the shoes I wanted with their assistance, awesome staff and very knowledgeable.

I have always loved this store. Although I only go to the store twice a year for teacher stuff…read moreusually. The customer service was helpful informative and not over bearing. Their sales occur enough to keep me coming back for a great product.

I love the product! The store is always clean and organized. The staff is helpful and informative.read more

The Good Feet Store Webster, Texas was amazing! Over the past two years, they have help my feet…read moregain more stability; Scott was great! Even when he was the only one in the store today, he made sure to take care of all of his customers, act professional, and use his expertise accurately. Not only that, but he actually called us to make sure everything worked well since he was so busy! If you need stability, the good feet store is totally worth it! Even if you think the price is absurd, just try it-- you'll see it is more than worth it! SHOUTOUT TO SCOTT

The most helpful and amazing product I have ever purchased that made a difference in my quality of…read morelife. Knee pain is resolved. My balance is wonderful. And comfort - no more sore feet or legs. The attention and service I received at the Good Feet Store in Webster was just what I needed. No rush and very helpful as I learned about my inserts.

This store is pretty good, especially when they have sales. The have a clearance section that I…read morehave found some Jordans in for bottom dollar. The store has a large selection and their checkout line moves pretty quick. All in all a great places for those brand name shoes at little bit of a discount.

Better selection than my hometown. Service was decent, choices were better, sales were good…read more Love the smell of leather when you walk in!!

I am at my Boot Barn.. The employees are very friendly & helpful! I am here looking for some…read more good sales.. I am looking for some new boots , jeans, blouses & dresses I can wear now & into winter!!! Hey you single gals you have to look good for them single cowboy's that are gentleman!!! So to anyone that wants a nice western store come to Boot Barn in Baytown!!!!

I do think this store has super cute stuff but I was a bit put off by not being greeted…read more Prices are high but sometimes there are sales. Wasn't impressed today.

I've recently become addicted to these stores. The best way I'd describe Francesca's is…read moreAnthropologie-esque boutique clothes at Forever 21 prices/quality. Francesca's is very much a boutique, so they carry a limited number of sizes for each article of clothing. I like the Baybrook store, because it's still fairly undiscovered and empty, so there are ample sizing options. Tips: - Check out the pick of the week. Usually a cute little frock at 20% off. - Because there are always new shipments coming in, the sales racks usually carry a good number of clothes in season - Sign up for email updates and hold out on buying jewelry until they run a BOGO 50% off promotion, which seems to happen at least twice a month. (It sucks to buy 2 $30 necklaces at full price and then see that promotion run the next week)

I just mainly wanted to compliment the excellent customer service at this location. I had two…read moredifferent employees approach me more than once to offer assistance, and the clerk at the register was very kind as well. A stark difference from Academy (my first stop) where I circled the store five times looking for a particular item, and then I finally approached a worker who vaguely pointed me in the wrong direction while they continued their convo with another associate. Needless to say, Sun & Ski will easily now be my first stop for sporting good needs!

I should've written a review for this place years ago. Bottom line: This is where I buy my…read moresneakers. Why? Because these folks know their shoes, and they carry the top of the line (and latest) models. I've bought several pairs of Hokas and OnClouds here over the years, but I was most impressed when I took my 80-something year old father here and they fitted his (very wide) foot with an outstanding pair of sneakers. I highly recommend this place.