LEE FROM FANTASTIC SEATS IS PHENOMENAL ! The company description is exactly what you get, fantastic seats. I tell Lee the concert I want to attend, how many tickets I need, and my budget. Lee provides me with the best possible seats based on my budget. I have checked other sources including Stub Hub, Ebay, CraigsList, etc... and you will not get a better deal anywhere. A man you can trust, Lee will respond to your request/questions within 2 hours, and your concert experience will be most memorable. read more

I have worked with Fantastic Seats for a couple of years now to consign and purchase all sorts of tickets from sporting events to large arena rock concerts to classical and jazz concerts in more intimate settings. I could not be happier. Fantastic Seats always delivers high quality seats at the best venues at great prices. I have used other companies in the past (including the well-known name brands), and Fantastic Seats is heads and shoulders above them all. The staff at Fantastic Seats provides friendly and knowledgeable service. They really know what they are doing and are very responsive. read more

They definitely deserve this 5-star review. The show I wanted to see (in New York) was on a Wednesday. I requested tickets on a Monday, paid via a simple PayPal transaction, and they sent my VIP 2nd row tickets overnight via FedEx (free of charge). Excellent customer service, great communication, trustworthy and friendly. I will certainly use their services again. read more

Extremely disappointed with the customer service I received from Lee at Fantastic Seats. I spoke to him on several occasions, both over the phone and via email, and at the end of the day, ended up purchasing tickets elsewhere because of Lee's unprofessional attitude! Originally when we spoke, Lee gave me a price for the tickets I wanted over the phone. I told him I needed to think about it and that I would call back when I made up my mind. I called back 4 days later and was told Lee was unavailable but that I could email him, apparently no one else there can speak to you except Lee (the owner). Lee emailed me back stating that Fantastic Seats was running a "promotion" and that he could give me the tickets for a few dollars MORE then what he originally quoted me! I was confused as to why he did not tell me the prices would fluctuate when we spoke a few days prior. Most places tell you that right away to try and lock you into purchasing tickets that day, but not Lee, he did not seem to care whether I purchased tickets from him. After emailing back in forth about the price difference, I told him I was disappointed with the customer service I was receiving and he responded with "I'm sorry that our matter of doing business is not comfortable for you. We have thousands of satisfied customers. Sorry you won't be among them." and "I am sorry it did not work out. It sounds like you'll be better off buying tickets from Ticketmaster. read more

I will never use any other company now that I have used Lee at fantastic Seats. He is helpful, knowledgeable and personable! I always get great deals too - and always see the best shows ever Kara N read more