Farm Bureau Insurance

1.8 (5 reviews)

Home & Rental Insurance, Auto Insurance, Life Insurance

Closed • 8:30 am - 5:00 pm

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Dale W.

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1

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3 months ago

They rushed into a denial of my home owners policy claim with very little consultation and cooperation. With trust shattered, I moved my policy to a different company. WOW - more benefits for less money. I would highly recommend avoiding this office in Boone at all cost. If you have a policy with them, MOVE to another company immediately. They want you to think Farm Bureau is 'different' than other insurance companies. They are not. read more

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Daniel M.

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1

0

1 year ago

ive had Farm Bureau insurance for almost all of my adult life. In most places they were a great company. when my wife and I came to Boone we signed up with them. At first it seemed fine. Then we started running into issues with our agent. Promises made and not met. Rarely following through. I threatened to quit and was promised he would do better. He didn't. In fact he tried to upsell me afterward. To add insult to injury we received a letter each month for a year saying we havebt paid and our policy would be canceled. we told our agent as we always paid on time and were assured it was a system thing and nothing could be done, ignore it. We did. we have since moved and changed insurance and are still receiving those. When we got new insurance we were initially denied home insurance due to opening too many claims in one period. We were surprised. It turns out our agent opened three claims, one I don't remember at all, two more when I just called asking for advice due to POSSIBLE damage. Without diacussion he opened those claims. Unacceptable and frankly inept. Find another company because these guys are a mess. read more

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Kyndy B.

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1

0

4 years ago

WARNING!! Get insured from another company! If you make 2 legitimate claims you will be dropped! I spoke to another insurance company about the details of my claims and they said I would NOT have been dropped. Farm Bureau cares about taking your money and not about helping you when you have a legitimate need outside of your control. Pay a little more and go with another insurance company or you may be sorry. read more

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Peter G.

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1

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4 years ago

Be careful. They issue policy, take your money then wait a month or so to send to underwriting. Then they cancel you because you don't have more insurance with them. Why not send to underwriting first before taking money or tell you upfront they want more policies. read more

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L J.

0

92

24

11 years ago

Top notch folks over at the Farm Bureau in Boone. My agent is Toby Oliver, though I have spoken with several others in the office on occasion. They are always just as pleasant as any company I have ever done business with. Toby handles all my insurance policies including auto and home owners and will be my go to as the need arises for other options. He even offered me options for refinancing an auto loan with a lower rate. I only wish everyone was as easy to do business with as these folks, especially Toby. Highly Recommended! read more

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Adam Jackson - State Farm Insurance Agent

(2 reviews)

Thank you Hannah! After months of us trying to have the State Farm national claims department look…read moreat our claim from Hurricane Helene again and reevaluate it, Hannah did in 1 day what we had not been able to do! She listened to us, worked diligently to help us, and found a person at the national claims department to check our claim again (Thanks to that person too). What a way to champion for your customers. Thanks to Hannah at our local State Farm team!

We have been insured by State Farm for over 50 years. We recently began working with Adam Jackson…read moreand his office here in Boone. We are very impressed with the service we are receiving and the very diligent way the staff is working for us. They have reviewed our coverages and have proposed measures to improve our coverage while going the extra mile to make sure we are paying the best premiums. The office staff, especially Charles Hinsdale, has been fantastic in tracking down details and making corrections that have greatly benefited us. We highly recommend Adam Jackson and his State Farm office!

Andrea McDonough - State Farm Insurance Agent

(4 reviews)

Adam at this office had been a great help to me with several auto claims and a hurricane Helene…read morerelated claim. He has done a ton of work with a great attitude and get it done work ethic. I couldn't be happier with my experiences with State Farm and Adam. Bill Arthur

Adam Huckel is a top notch agent. He's well versed on all insurance topics and was able to quickly…read morecompare my current provider with State Farm to show savings i wasn't aware i could get. He's also extremely pleasant to talk with which is an added bonus! Thanks Adam for your professionalism and positive attitude!

Edward Jones - Financial Advisor: Matt Mosher

(1 review)

Matt is a quality guy and an honest businessman. Edward Jones is rated as one of the best…read morebrokerage houses. I wouldn't hesitate to recommend Matt to anyone who needs an advisor to help with their investments. He's as good as they come, and will work in your best interest.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

Latorre Insurance

(13 reviews)

First Ward, Uptown

By far the best insurance company to have review your current policy and give you options that work…read morefor you. They take their time in speaking with and are quick to get you offers/options. Alejandra Torres and Berenice are the best to work with whether it's a personal policy or business. Don't waste your time anywhere else!

Great service and insurance options, super helpful customer service. Alex was excellent at helping…read morenavigate the health insurance options. Thanks Alex for all of your great guidance and help!

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Ed G.

0

1

0

6 years ago

Impressed. Saved significant amount over Nationwide. Better coverage, no surprise billing issues. Toby Oliver is the manager of the office and an exceptional gentleman - honest, thorough and pleasant. Handles 7 vehicles, several houses and the farm liability. So glad we moved our insurance coverage to this company. read more

Farm Bureau Insurance - homeinsurance - Updated September 2026

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Adam Jackson - State Farm Insurance Agent

5.0

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Thank you Hannah! After months of us trying to have the State Farm national claims department look…read moreat our claim from Hurricane Helene again and reevaluate it, Hannah did in 1 day what we had not been able to do! She listened to us, worked diligently to help us, and found a person at the national claims department to check our claim again (Thanks to that person too). What a way to champion for your customers. Thanks to Hannah at our local State Farm team!

We have been insured by State Farm for over 50 years. We recently began working with Adam Jackson…read moreand his office here in Boone. We are very impressed with the service we are receiving and the very diligent way the staff is working for us. They have reviewed our coverages and have proposed measures to improve our coverage while going the extra mile to make sure we are paying the best premiums. The office staff, especially Charles Hinsdale, has been fantastic in tracking down details and making corrections that have greatly benefited us. We highly recommend Adam Jackson and his State Farm office!

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Our family been using Adam Sterken's State Farm location for several years. My cousin suggested…read morethem after her husband passed in an auto accident, and they took great personal care of her. She's right in suggesting them. Every agent has treated our family members with care, dignity and respect throughout the years. I had been with USAA for over 30 years, and had become disappointed with their service. With Adam Sterken's location, it's been nice not being just a nameless, faceless person dealing with insurance issues. They've also helped guide my children with getting started with new vehicles and their own insurance. I'm grateful for the attention and assistance they've given our entire family, and will continue to use them!

My husband and I moved to NC from MD in 2017. Our Agent in NC actually referred us to Adam as he…read morewas a friend. We quickly realized that Adam was responsive, professional and looking out for his clients. He not only handles our car insurance but our home owners as well and we would not want anyone else to be our agent. No matter what questions we have he responds timely and professional. Hopefully some day we will meet as we live in the Raleigh area and he is in the Charlotte area. Thanks Adam.

First Citizens Bank

3.0

(2 reviews)

The cashier was rude and had no clue what he was doing. Instead of asking someone more…read moreknowledgeable he told me they had to hold my trust fund check for 14 days. Once I became upset (cried...so embarrassing) and I pressed the issue only then someone who actually knew what they were doing became a part of the conversation and it was made clear checks from a trust do not require a hold. They made me so upset for no reason. I would NOT recommend this bank.

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