Great customer service with many great employees! They are a family owned company that always looks…read moreout for their customers first. Being a agency for many different companies allows for competitive pricing while having local personal interaction with your agent. Get a quote today!

From the owner: Whitley-Reavis Insurance offers Clemmons and all of NC Home insurance, Auto insurance, Business…read moreinsurance, Life insurance & Health Insurance.

I've been a client of Leavitt Elite Insurance Advisors (previously known as Simmons Insurance…read moreAgency) for over ten years, and unfortunately, the customer service has been consistently disappointing -- this most recent experience was the last straw. Communication has always been an issue. Calls and emails go unanswered, requests are unfulfilled, and aside from the excessive holiday mass texts, there's no meaningful contact from their team. Most recently, my auto insurance policy was canceled without any notice. I wasn't informed by Leavitt that the policy had lapsed on May 22. Even when I contacted their office on May 27, no one mentioned that the policy had already been terminated. It wasn't until I followed up via email days later that I received confirmation -- far too late, and only because I asked. This lack of responsiveness and oversight is unacceptable, especially when it comes to something as critical as insurance coverage. As a loyal client who has never missed a payment and trusted them for over a decade, I expected better. I hope others consider this before placing their trust in Leavitt.