Brian and his staff are extremely helpful and polite. I would recommend them to anyone without…read morehesitation

From the owner: As an Allstate Agent in Pekin, I know many local families. My knowledge and understanding of the…read morepeople in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

If I could give this place zero stars I would. This is merely a shady insurance brokerage. They do…read morenothings more than collect money and process paperwork. If you have a claim they do not assist you or work with the companies they FARM your coverage out to, most of which are extremely unethical and borderline fraudulent. There's an amusing sign inside the office for complaints or concerns, but that line isn't made to assist or resolve issues. Do NOT use this company unless you are company desperate because if you ever have an accident you will be victimized twice, once in the accidents and the second time trying to utilize your coverage that is bought and paid for. Id rather buy time share at a swamp As for doing everything humanly possible to assist, you have no idea what claim this is in regard to, to make that statement. Your office staff could barely accommodate a request for proof of insurance or rental reimbursement. Perhaps you should look more deeply before everything is reported to the IL Department of Insurance. 43 days later I still haven't seen anything regarding the accident and am still making car payments on a totaled vehicle. 25 voicemails, 18 emails, 3 hour reply window regarding documentation requested. Take responsibility for the "Companies" you affiliate with and farm your customers to.

Cheap insurance to keep ur bacon off the fryer. Hidden fees and late fees with the pay online fee…read moreand the pay over the phone fee lol. I hope I never have to make an actual claim with this company !!! The staff are nice and knowledgeable locals.

Jay really knows his stuff, is very personable, and is a pleasure to work with. He has a great…read morestaff and an inviting office in an extremely convenient location. I needed help with a new policy, and he stayed after hours on a Friday night and not only was he graciously helpful but I still felt like he wanted me to be there. Go see him. He's the best.

Jay is absolutely wonderful to work with as an insurance agent. He takes time to explain to you as…read morea consumer exactly what you are getting with your insurance and what you can expect. He goes above and beyond.

Would give Aflac zero stars if I could have been a member of Aflac since 2010. This may after 14 +…read moreyears of no claims, the unexpected happened. I got a serious illness involving blood poisoning and other issues, I spent nearly 40 days in hospital and still have many months of recovery to go through, before I am remotely well again. I have never missed a payment, all have gone in by direct deposit either from my bank or via a credit card. I have worked for 5-6 different companies in this time. Just recently the company I worked for closed down and I have been out of work for a couple of months including my illness. But now because I'm out of work Aflac say that the policy does not cover me any more. Can you believe this .

From the owner: Aflac® For Businesses - Supplemental Health Insurance?…read more Aflac provides supplemental insurance for individuals and groups to help pay benefits major medical insurance doesn't cover. Aflac supplemental insurance provides an additional level of financial protection for your employees and their families in the event of a serious accident or illness. Aflac pays cash benefits fairly, promptly and directly to the insured. For nearly six decades, Aflac voluntary insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. Our primary mission is to fulfill our obligation to our policyholders. We pledge to be there for them in their time of need.

Kelly was very helpful with all of my insurance needs. He got me the rates I was looking for…read more Kelly returned all phone calls when leaving messages. Great customer service skills and great knowledge of the insurance business. Mike

What a great agent. He's knowledgeable and professional! If you want to speak to your actual agent…read moreand have all of your questions answered thoroughly he's the guy for you. He's one of the most personable people we've ever met. We switched from State Farm and unlike our former agent he's actually in the office. Very pleased!