Mike Douglas and his staff have went above and beyond in working with my family. His staff is all…read morevery nice and professional. I have had a need to call upon their office several times with different issues and they have helped us with everything. If you need anything insurance related, this is the place to go. Thank you for all you do for your customers!

Horrible customer service! The people in this office REFUSE to do their job. They don't even make…read morenotes in your file while talking with you on the phone. After expecting this office to complete my request, I went for a month only to find out my registration had been suspended by the state. DO NOT USE THIS OFFICE, go to one that is professional.

This business has been great for me.it has gone out of there way to save me money.erica and faith…read morehave really gone out of their way to help me.thank you both.JIM MUCKENFUSS

The Sherry Harris agency has always been there for us, taking care of our insurance needs. Even in…read morea crisis they've always been on top of all things insurance.

Lori and her staff provides the highest level of Customer Service. Lori has helped us thru many…read moredifficulties with car insurance. She's always delivered the lowest premiums on ALL insurance needs. Lori works non-stop to ensure all of her customers are overwhelmed by her service. I've always received all information and even my "strange request" within the same day. Lori is very honest, yet professional, about changing or staying with my current policy. I can't thank her enough. We now have 2 cars and rental insurance with premiums cheaper than 1 of our cars. Lots of savings. Lots of love.

From the owner: Founded in 2014 with more than 35 years experience in the insurance industry. Our goal is simple,…read moreto provide the best service possible to our clients day in day out. We are a Trusted Choice Independent brokerage, which for our clients means that we aren't beholden to one single carrier. Instead we work with the top providers in the industry to find the policy that fits our clients needs best.

Todd did a great job, very attentive and saved me a bunch of money! Multiple cars with teens on the…read morepolicy...I need all the help I can get

From the owner: Welcome to Elevation Insurance…read more At Elevation Insurance, we’re passionate about protecting what matters most to you. Located in the heart of Shelby County, Alabama, we bring over 20 years of experience in the insurance industry to our community, offering personalized solutions to meet your unique needs. Why Choose Us? Elevation Insurance was built on a foundation of trust, relationships, and community focus. Whether you’re a homeowner in Hoover, a small business owner in Shelby County, or starting a family, we are here to guide you every step of the way. Our mission is to elevate your peace of mind by providing comprehensive, tailored coverage for every stage of life. Our Services Include: • Homeowners Insurance: Protect your most valuable asset with coverage designed to fit your needs. • Auto Insurance: Stay on the road with confidence knowing you’re covered for life’s unexpected moments. • Life Insurance: Secure your family’s future with policies that provide peace of mind. • Business Insurance: Safeguard your business and employees with customizable plans. Why We’re Different We’re not just another insurance agency. As a locally owned business, we value our community and are proud to be an active part of it. From partnering with local schools to supporting small businesses, Elevation Insurance is committed to giving back.

Well typically I do not write reviews, but unfortunately this time I feel that I must. I was in…read moreneed of event insurance for a charity event that we were putting together. This insurance agency came highly recommended from others that have used them for similar purposes. I started the insurance process 3 months prior to the event to makes sure we were covered. The policy was finally completed at 5pm the night before. Phone calls and return phone calls were far in between thru the whole process. The price quoted was very low to start, which was good and what we were looking for, but then increased slightly to bind. Ok no big deal. I made the payment, but didn't see the policy come thru like they said it would. Well, one week prior to the event I get a phone call that the price is now double, like if it was no big deal (tone of the agents voice) ! What the heck ! I was told that the insurance company that was to be used no longer covers this type of event. Only to find out after my money was take ? So I asked for them to figure out why, find another insurance company and to see how this cost can be reduced. In the mean time I would look myself. When I came back to them to check status and suggest another approach, the price then went up again and that this was the best that they could do. At this point I was stuck as the event was the next day. I finally receive an email, not with the policy yet but a thread of emails that indicated no one had seen any of the applications I submitted and other staff were not aware of the event which left me with the thought that I may not have the insurance needed. It did finally come thru but not until almost 5pm the day before the event, which did not leave me much time to review the policy to confirm that it was acceptable. I did receive a phone call after I received the policy from the owner of the agency apologizing. He said that he was not aware of the situation until the end. At this point it was too late for anything else to be done. Unfortunately this very much feels like bait and switch. The communication was poor. The timing was poor. Understanding of the type of policy and pricing was not know with the agency when quoted. Each time the price increased a new reason was given and in the end I still don't have a good feeling as to why, other than the multiple reasons given, nothing solid. Like I said I typically don't write reviews and truly hate to write this one but feel its necessary. I hope that anyone else who has to deal with this agency has a much better experience.

From the owner: Our agency specializes in having a customer first approach in ALL that we do. We have several…read morecarriers and partners that we use to make sure we are maximizing your discounts and getting you the best possible product for the price. Above all our carriers take wonderful care of our clients when it comes to claims.

Josh was very knowledgeable and friendly. He answered all my questions truthfully and made sure I…read morewas confident in my options when it came to car insurance.

From the owner: We specialize in business owners insurance for a large variety of businesses. From insuring fast…read morefood, landlords, commercial buildings, and much much more. We can help the majority of businesses get the right coverage and a fair price. We also specialize in Trucking and transportation, offering solutions from owner operators to large fleets. Tractors, Box Trucks, Cargo Vans, Intermodal and more. We're your Trusted Choice agent, member of the Chamber of Commerce and the BBB.

excellent customer service. and they work hard to get you the lowest price possible! The staff is…read morevery friendly and you are greeted when you walk in the door.

From the owner: Thank you for entrusting the Susan Gentry Insurance Agency with all your insurance needs. We…read morespecialize in Auto, Home, Valuable articles, Church, Non for Profit Business and all of your Commercial needs. We want to help ensure that your policies are affording the protection you need. We want to offer you a positive customer service experience with out trained staff.

Great company. After a bad relationship with my previous agent I went to Reeve's. Not only did…read morethey save me hundreds of dollars the service was excellent. The employees are proffessional, hardworking, and knowledgeable.