Mike Douglas and his staff have went above and beyond in working with my family. His staff is all…read morevery nice and professional. I have had a need to call upon their office several times with different issues and they have helped us with everything. If you need anything insurance related, this is the place to go. Thank you for all you do for your customers!

Horrible customer service! The people in this office REFUSE to do their job. They don't even make…read morenotes in your file while talking with you on the phone. After expecting this office to complete my request, I went for a month only to find out my registration had been suspended by the state. DO NOT USE THIS OFFICE, go to one that is professional.

We have our home, auto, boat, camper and business insured with Aligned, and couldn't be happier…read more It's nice to have one contact for all needs, and the staff provides a 'white glove' service whenever we need any assistance. Their priority is providing protection, and they exceeded expectations with a recent mechanical breakdown claim we had to file with our business recently. It's a comfort to know Aligned is in our corner when we need them!

From the owner: Aligned Insurance, LLC. was created as a sibling company to Lyons HR, LLC. in 2020 as an answer to…read moreour clients' needs for Property and Casualty Insurance for their businesses.

Terrible Costumer Service. Rarely answers telephone calls…read moreand won't allow anyone to pay at the office.

Everything is good until you cancel with them. Told them…read morenot to auto renew and that we were going with someone $200+ cheaper. They never said that we had to come in and sign a cancelation until after they took the money out again. Now its been 5 days and still cant get them to refund my money!!!!! Not sure of what to do other than file a police report for theft. This should worry anyone trying to do business with this company!!!!

excellent customer service. and they work hard to get you the lowest price possible! The staff is…read morevery friendly and you are greeted when you walk in the door.

From the owner: Thank you for entrusting the Susan Gentry Insurance Agency with all your insurance needs. We…read morespecialize in Auto, Home, Valuable articles, Church, Non for Profit Business and all of your Commercial needs. We want to help ensure that your policies are affording the protection you need. We want to offer you a positive customer service experience with out trained staff.

Todd did a great job, very attentive and saved me a bunch of money! Multiple cars with teens on the…read morepolicy...I need all the help I can get

From the owner: Welcome to Elevation Insurance…read more At Elevation Insurance, we’re passionate about protecting what matters most to you. Located in the heart of Shelby County, Alabama, we bring over 20 years of experience in the insurance industry to our community, offering personalized solutions to meet your unique needs. Why Choose Us? Elevation Insurance was built on a foundation of trust, relationships, and community focus. Whether you’re a homeowner in Hoover, a small business owner in Shelby County, or starting a family, we are here to guide you every step of the way. Our mission is to elevate your peace of mind by providing comprehensive, tailored coverage for every stage of life. Our Services Include: • Homeowners Insurance: Protect your most valuable asset with coverage designed to fit your needs. • Auto Insurance: Stay on the road with confidence knowing you’re covered for life’s unexpected moments. • Life Insurance: Secure your family’s future with policies that provide peace of mind. • Business Insurance: Safeguard your business and employees with customizable plans. Why We’re Different We’re not just another insurance agency. As a locally owned business, we value our community and are proud to be an active part of it. From partnering with local schools to supporting small businesses, Elevation Insurance is committed to giving back.

It is geeat to have such a wonderful group locally. Miles was able to meet all our insurance needs…read moreat a substantial savings. He followed up with everything in a timely manner. Thank you for making this a seamless transition.

We've had our car/house insurance for years with Sheila and her team. Best in the businessread more

I had to take some time out of my busy schedule just to say, Carol, you ROCK !!!!! She is…read moreextremely knowledgeable about the industry and always advise me on the options that's in my best interest. She will go above and beyond to make sure your assets have the best coverage possible. She is extremely patient, easy to communicate with and very detailed person. She is my agent since 2016 and I am so comfortable in my mind knowing that she got my back! Thanks a million for your help! If your are living in Douglasville and looking for insurance, Carol is the Agent to talk to!! You will be very happy you did!!!!! Veronica

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Villa Rica, GA area since 2014, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.