Don't waste your time, literally. I arrived 10 minutes before my appointment and was nicely greeted…read moreand offered a water while I waited. After ten minutes I was offered water again, they said the person that would help me was just finishing up. I understand, no problem. After 30 minutes I started to wonder if they even knew I was there. Long story short, after waiting for 50 minutes I decided to leave. They haven't even called me. Looks like it's time to find a new insurance company.

I have always enjoyed this office. The staff makes me feel heard! I wanted to comment because I saw…read morethe 1 star review - I don't know if that really happened or not but I do know that is not the character of Roberta's State Farm office. I also would like to point out that Roberta supports local businesses. She also donates both time & money to the community in the form of Real World and Family Day River Walk.

Whether you are looking for health insurance see Matt Steffes or if you are needing or looking for…read moreauto and home coverage see Karlee Burkett. Caring people that give you the best deals fit for you and your wallet.

Well, if there ever was poor service from an agency, than this was it!!…read more Had my car insurance policy through Steffes Agency, Inc for 6 yr. and was Diamond level member. My policy was not renewed - why?? Discussions with a new agent, mine had left, were worthless; no answers, no suggestions, no help and never a return call or message - even with a couple of contacts on my part to Trisha Crafts, the new agent. Who cares about the Steffes Agency, Inc, in Bismarck, ND??? I don't, and neither should you!

Very Experienced and friendly office. Served all my insurance needs and questions I had. Been with…read morethem for 20+ and would highly recommend.

From the owner: Our mission is to help you manage the risks of everyday life, recover from the unexpected and to…read morerealize your dreams. License #: ND-20292530

Trevor is as sharp as a tack and nice as a spring day in North Dakota. I think he's the future of…read morefinancial advising in Bismarck and North Dakota in general, he's that good and smart and fun to work with. If you don't have an advisor already, I can't recommend Trevor enough. These words don't even begin to come close to describing just how awesome Trevor is, and I promise you that if you can get even 30 minutes of his time, that will be 30 minutes VERY wisely spent. Thanks for everything you do, Trevor!!

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

They increased my insurance premium per month by $24.63, $147.78 for 6 months, and $295.56 per…read moreyear. I have been with them since I was 16 years old, I am now 32. That would mean I have been with them for 16 years. If they can do this to long-standing customers, they will do it to anyone. To prove the validity of my point, below is my driving record (which the State Farm Representative also confirmed): Last Liable Accident: 2011 Last Speeding Ticket: 2012 No other citations, etc. I drive a lease, 2021 (I trade it out in a couple months) that roughly has 12,000 miles on it (meaning I drive less than 4,000 miles a year). How they can justify this increase is BEYOND ME.

From the owner: Our mission is to provide the good neighbor service our customers expect and deserve. To help our…read morecustomers manage the risks of everyday life, recover from the unexpected and realize their dreams. License #: ND-658914, MN-40145141, MT-3000867969, SD-658914

They are the Best. I've dealt with a lot of Insurance agents, and They really listen to your needs.read more

What an awesome group of people! Friendly, knowledgeable and supportive...what more could you ask…read morefor?! I would absolutely recommend this office to anyone relocating from out of state, or looking for insurances in general. Thank you very much for your advice!